I am a creative and energetic professional with over 5 years of experience in Content creation, customer service, social media management, and brand engagement. I excel at building authentic connections, collaborating with teams, and delivering engaging content that aligns with brand identity and goals. I am adept at multitasking, learning quickly, and paying close attention to detail. My background includes managing and growing multiple social media accounts, creating data-driven content strategies, and producing high-quality visuals and copy that boost engagement and brand awareness. I focus on developing campaigns from concept to execution, conducting trend research, and optimizing content for platforms like Instagram, TikTok, Pinterest, and more. With a blend of creativity, strategic thinking, and an approachable communication style, I help brands tell their story, strengthen their online presence, and connect authentically with their target audience.…

Jaha Kerr

I am a creative and energetic professional with over 5 years of experience in Content creation, customer service, social media management, and brand engagement. I excel at building authentic connections, collaborating with teams, and delivering engaging content that aligns with brand identity and goals. I am adept at multitasking, learning quickly, and paying close attention to detail. My background includes managing and growing multiple social media accounts, creating data-driven content strategies, and producing high-quality visuals and copy that boost engagement and brand awareness. I focus on developing campaigns from concept to execution, conducting trend research, and optimizing content for platforms like Instagram, TikTok, Pinterest, and more. With a blend of creativity, strategic thinking, and an approachable communication style, I help brands tell their story, strengthen their online presence, and connect authentically with their target audience.…

Available to hire

I am a creative and energetic professional with over 5 years of experience in Content creation, customer service, social media management, and brand engagement. I excel at building authentic connections, collaborating with teams, and delivering engaging content that aligns with brand identity and goals. I am adept at multitasking, learning quickly, and paying close attention to detail.

My background includes managing and growing multiple social media accounts, creating data-driven content strategies, and producing high-quality visuals and copy that boost engagement and brand awareness. I focus on developing campaigns from concept to execution, conducting trend research, and optimizing content for platforms like Instagram, TikTok, Pinterest, and more. With a blend of creativity, strategic thinking, and an approachable communication style, I help brands tell their story, strengthen their online presence, and connect authentically with their target audience.

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Skills

Experience Level

Branding
Expert
Social Media Design
Expert
POS
Intermediate

Work Experience

Social Media Manager at Independent
January 1, 2021 - Present
Developed and executed social media strategies to grow brand presence and engagement across platforms including Instagram, TikTok, and Pinterest. Analyzed performance metrics to optimize campaigns and improve reach, engagement, and conversion rates. Collaborated with clients to define brand identity, voice, and visual aesthetics, ensuring consistency across all marketing materials.
Creative Associate and Trainer at H&M
September 30, 2021 - August 9, 2025
Trained new hires ensuring adherence to company standards, POS systems guidelines, and exceptional customer service. Managed inventory, accepted merchandise processing, stock replenishment, and maintained store representation to optimize product availability. Assisted customers with product selection and styling advice. Supported Visual Managers in transitioning store layouts and displays reflecting seasonal themes and promotions.
Fast Food Attendant and Kitchen Trainer at McDonald's
June 30, 2016 - August 9, 2025
Trained new team members on food preparation, safety protocols, and customer service standards. Ensured high-quality food production and timely order fulfillment during peak hours. Maintained a clean and organized workspace, adhering to health and safety regulations. Demonstrated strong teamwork and communication skills in a fast-paced environment.

Education

Diploma at St Nicholas / Adult High School
January 1, 2017 - August 9, 2025

Qualifications

Smart Serve Certificate
January 11, 2030 - August 9, 2025
Social Media Marketing & Branding
January 11, 2030 - August 9, 2025

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment
    paper Social Media managing and Content Creation

    I’m a Creative director and Content Strategist experienced in growing multiple accounts across Instagram, TikTok, Pinterest, and Threads. I produce high-quality, on-brand content—from engaging short-form videos to eye-catching graphics—that drives engagement and builds community. My work spans UGC creation, brand storytelling, and campaign strategy, with hands-on account management to optimize growth and maintain a consistent voice. I leverage platform algorithms, performance analytics, and trend insights to create strategies that convert attention into action. Alongside client work, I successfully manage and grow my own brands, bringing both creative vision and proven results to every project

    Few of my creations ↴
    https://www.twine.net/signin