Available to hire
I am an experienced web developer with 4+ years of experience, passionate about designing, developing, and maintaining dynamic websites and innovative programs that accelerate organizational success. I am proficient with CRM (HubSpot, Bitrix24) and ticketing tools, and I strive to build reliable, user-friendly systems. I have a track record of improving customer satisfaction and reducing response times by implementing real-time support channels, and I enjoy collaborating with teams to deliver high-quality, scalable solutions.
I excel at solving problems, communicating clearly, and continually exploring new technologies to improve performance and outcomes.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Web Developer at Cole Sales Solutions
January 1, 2025 - PresentDeveloped and maintained the company website ensuring optimal performance and user experience. Troubleshot technical issues, implemented design improvements, and enhanced SEO for increased visibility. Collaborated with sales and marketing teams to align the online presence with business goals.
Administrative & Technical Support (Volunteer) at Apostolic Faith Calgary
January 1, 2025 - PresentProvided administrative assistance and IT support for church operations, managed social media platforms, digital outreach, and handled user queries and internal documentation.
Web Developer and Customer Support at JLN Global Investment Limited
December 31, 2024 - August 11, 2025Developed and managed e-commerce and other websites, collaborated with designers and content creators to integrate user elements with server-side logic. Provided technical support for e-commerce customers and implemented ticketing and live chat systems which reduced response times by 40% and achieved 95% customer satisfaction. Integrated CRM systems for task scheduling and customer management, improved product usability by 10%, coordinated customer feedback projects increasing satisfaction by 12%, and managed digital marketing to increase sales and brand awareness.
Web Developer and Technical Customer Support at Breeztel Telecommunications
December 31, 2021 - August 11, 2025Designed and maintained responsive websites and web applications using HTML, CSS, PHP, and WordPress. Optimized website loading times, ensured cross-browser compatibility, SEO best practices, and security standards. Integrated third-party APIs and payment gateways, handled live chats and client support tickets, and analyzed support ticket trends to reduce repetitive issues. Optimized HubSpot CRM software achieving a 20% improvement in customer follow-up rates. Collaborated with cross-functional teams and stayed up to date with emerging web technologies.
Web Developer at Cole Sales Solutions
January 1, 2025 - PresentDeveloped and maintained the company website to ensure optimal performance and user experience. Troubleshooted technical issues, implemented design improvements, and enhanced SEO for better visibility. Collaborated with sales and marketing teams to align online presence with business goals.
Administrative & Technical Support (Volunteer) at Apostolic Faith Calgary
January 1, 2025 - PresentProvided administrative assistance and IT support for church operations, including managing social media platforms and digital outreach. Assisted with user queries and internal documentation.
Web Developer and Customer Support at JLN Global Investment Limited
December 31, 2024 - October 10, 2025Developed and managed JLN ecommerce and other websites. Integrated payment gateways, APIs, vendor dashboards, and analytics tools to enhance user experience. Provided technical support for e-commerce customers, troubleshooting website issues. Integrated a support ticketing system and live chat, reducing average ticket handling time and improving user satisfaction. Introduced Bitrix24 and HubSpot CRM for task scheduling and customer management. Optimized website performance for fast load times and cross-browser compatibility. Coordinated a pilot project to integrate customer feedback into product development, contributing to a 12% increase in product satisfaction ratings. Implemented digital marketing across Google and Facebook to increase sales and brand awareness. Ensured data security across all channels.
Web Developer and Technical Customer Support at Breeztel Telecommunications
December 31, 2021 - October 10, 2025Developed and maintained websites and web applications using HTML, CSS, PHP, and WordPress. Optimized loading times with caching and image compression. Ensured cross-browser compatibility, mobile responsiveness, and SEO best practices. Fixed bugs, improved performance, and maintained high security standards. Integrated third-party APIs, payment gateways, and CMS platforms. Managed live chats and resolved client tickets. Analyzed support ticket trends to reduce recurring issues and improved real-time data documentation and follow-up rates using HubSpot.
Web Developer at Cole Sales Solutions
January 1, 2025 - PresentDeveloped and maintained company website to ensure optimal performance and user experience. Troubleshooted technical issues, implemented design improvements, and enhanced SEO for better visibility. Collaborated with sales and marketing teams to align online presence with business goals.
Administrative & Technical Support (Volunteer) at Apostolic Faith Calgary
January 1, 2025 - PresentProvided administrative assistance and IT support for church operations, including managing social media platform and digital outreach. Assisted with user queries and internal documentation.
Web Developer and Customer Support at JLN Global Investment Limited
December 1, 2024 - October 10, 2025Developed and managed JLN e-commerce and other websites. Integrated payment gateways, APIs, vendor dashboards, and analytics tools to enhance user experience. Provided technical support for e-commerce customers and reduced average response time by 40% through integrated ticketing and live chat. Collaborated with product team to improve usability and implemented CRM systems (Bitrix24, HubSpot).
Web Developer and Technical Customer Support at Breeztel Telecommunications
December 1, 2021 - October 10, 2025Developed and maintained websites and web applications using HTML, CSS, PHP, and WordPress. Optimized loading times via caching and image compression; ensured cross-browser compatibility, mobile responsiveness, and SEO best practices. Handled live chats and support tickets; improved customer follow-up rates through CRM optimization (HubSpot).
Web Developer at Cole Sales Solutions
January 1, 2025 - PresentDeveloped and maintained the company website, troubleshot technical issues, and enhanced SEO. Collaborated with sales and marketing teams to align online presence with business goals.
Administrative & Technical Support (Volunteer) at Apostolic Faith Calgary
January 1, 2025 - PresentProvided administrative support and IT assistance, managed social media and digital outreach, and assisted with user queries and internal documentation.
Web Developer and Customer Support at JLN Global Investment Limited
December 1, 2024 - October 10, 2025Developed and managed e-commerce and other websites; integrated payment gateways, APIs, vendor dashboards, and analytics tools; provided technical support; implemented live chat and ticketing systems, reducing handling time and increasing customer satisfaction; introduced Bitrix24 and HubSpot CRM for task scheduling and customer management; contributed to product usability and brand marketing.
Web Developer and Technical Customer Support at Breeztel Telecommunications
December 1, 2021 - October 10, 2025Developed and maintained websites and web applications; optimized loading times via caching and image compression; ensured cross-browser compatibility, mobile responsiveness, and SEO best practices; integrated third-party APIs and WordPress; implemented live chats and resolved tickets; improved HubSpot CRM usage to reduce manual entry errors and boost follow-up rates.
Web Developer at Cole Sales Solutions
January 1, 2025 - PresentDeveloped and maintained the company website to ensure optimal performance and user experience. Troubleshot technical issues, implemented design improvements, and enhanced SEO. Collaborated with sales and marketing to align online presence with business goals.
Administrative & Technical Support (Volunteer) at Apostolic Faith Calgary
January 1, 2025 - PresentProvided administrative assistance and IT support for church operations, including managing social media and digital outreach; assisted with user queries and internal documentation.
Web Developer and Customer Support at JLN Global Investment Limited
December 1, 2024 - October 11, 2025Developed and managed e-commerce and other websites; integrated payment gateways, APIs, vendor dashboards, and analytics tools to enhance user experience. Provided technical support for e-commerce customers, troubleshooting website issues; implemented Bitrix24 and HubSpot CRM for task scheduling and customer management; contributed to product usability improvements.
Web Developer and Technical Support at Breeztel Telecommunications
December 1, 2021 - October 11, 2025Developed and maintained websites and web applications using HTML, CSS, PHP, and WordPress; optimized loading times with caching and image optimization; ensured cross-browser compatibility, mobile responsiveness, and SEO best practices; integrated third-party APIs and payment gateways; handled live chats and customer tickets.
Education
Master of Science in Applied Geophysics at University of Nigeria Nsukka
January 11, 2030 - May 1, 2023Certified Programmer at ETS
October 1, 2020 - August 11, 2025Bachelor of Science in Geology and Exploration Geophysics at Ebonyi State University Abakaliki Nigeria
January 11, 2030 - October 1, 2016MSc in Applied Geophysics at University of Nigeria Nsukka
January 11, 2030 - May 1, 2023BSc Geology and Exploration Geophysics at Ebonyi State University Abakaliki
January 11, 2030 - October 1, 2016MSc in Applied Geophysics at University of Nigeria Nsukka
January 11, 2030 - May 1, 2023BSc Geology and Exploration Geophysics at Ebonyi State University, Abakaliki, Nigeria
January 11, 2030 - October 1, 2016PHP Developer (ETS) at ETS
October 1, 2020 - October 10, 2025BSc Geology and Exploration Geophysics at Ebonyi State University Abakaliki
January 11, 2030 - October 1, 2016MSc in Applied Geophysics at University of Nigeria Nsukka
January 11, 2030 - May 1, 2023MSc in Applied Geophysics at University of Nigeria Nsukka
January 11, 2030 - May 1, 2023BSc Geology and Exploration Geophysics at Ebonyi State University Abakaliki Nigeria
January 11, 2030 - October 1, 2016Qualifications
M.sc in Applied Geophysics
May 1, 2023 - August 11, 2025Certified Programmer
October 1, 2020 - August 11, 2025National Youth Service Corps (NYSC)
November 1, 2018 - August 11, 2025Digital Inclusion Advocate
January 1, 2025 - August 11, 2025Certified Programmer
October 1, 2020 - October 10, 2025National Youth Service Corps (NYSC)
November 1, 2018 - October 10, 2025Digital Inclusion Advocate
January 1, 2025 - October 10, 2025MSc in Applied Geophysics
January 11, 2030 - May 1, 2023Certified Programmer
October 1, 2020 - October 10, 2025National Youth Service Corps (NYSC)
November 1, 2018 - October 10, 2025Certified Programmer
October 1, 2020 - October 10, 2025PHP Developer (ETS)
October 1, 2020 - October 10, 2025Certified Programmer
October 1, 2020 - October 11, 2025National Youth Service Corps (NYSC)
November 1, 2018 - October 11, 2025Digital Inclusion Advocate Award
January 1, 2025 - October 11, 2025Industry Experience
Computers & Electronics, Retail, Professional Services, Non-Profit Organization, Software & Internet, Media & Entertainment, Education, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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