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I am a highly motivated Junior Electronics & Automation Engineer with a strong passion for optimizing processes and leveraging technology to make an impact. I have a proven track record in technical problem-solving, system optimization, and enhancing operational efficiency within fast-paced environments. I am eager to apply my expertise in automation, data visualization, and AI tools to develop robust, scalable workflow solutions, especially for content repurposing on video platforms. I am committed to creating well-documented systems that ensure long-term scalability and sustainability.…I am a highly motivated Junior Electronics & Automation Engineer with a strong passion for optimizing processes and leveraging technology to make an impact. I have a proven track record in technical problem-solving, system optimization, and enhancing operational efficiency within fast-paced environments. I am eager to apply my expertise in automation, data visualization, and AI tools to develop robust, scalable workflow solutions, especially for content repurposing on video platforms. I am committed to creating well-documented systems that ensure long-term scalability and sustainability.

Maca Plaza

Full Stack Developer, Programmer, AI Engineer, +2

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I am a highly motivated Junior Electronics & Automation Engineer with a strong passion for optimizing processes and leveraging technology to make an impact. I have a proven track record in technical problem-solving, system optimization, and enhancing operational efficiency within fast-paced environments. I am eager to apply my expertise in automation, data visualization, and AI tools to develop robust, scalable workflow solutions, especially for content repurposing on video platforms. I am committed to creating well-documented systems that ensure long-term scalability and sustainability.…I am a highly motivated Junior Electronics & Automation Engineer with a strong passion for optimizing processes and leveraging technology to make an impact. I have a proven track record in technical problem-solving, system optimization, and enhancing operational efficiency within fast-paced environments. I am eager to apply my expertise in automation, data visualization, and AI tools to develop robust, scalable workflow solutions, especially for content repurposing on video platforms. I am committed to creating well-documented systems that ensure long-term scalability and sustainability.

Available to hire

I am a highly motivated Junior Electronics & Automation Engineer with a strong passion for optimizing processes and leveraging technology to make an impact. I have a proven track record in technical problem-solving, system optimization, and enhancing operational efficiency within fast-paced environments.

I am eager to apply my expertise in automation, data visualization, and AI tools to develop robust, scalable workflow solutions, especially for content repurposing on video platforms. I am committed to creating well-documented systems that ensure long-term scalability and sustainability.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Portuguese

Beginner

Work Experience

Leader of Commercial Development and Strategy at Transportes Santiago

November 30, 2024 - August 11, 2025

Led the optimization of internal processes to significantly improve operational efficiency and reduce response times. Implemented quality management and auditing strategies to enhance decision-making structure. Proposed and documented workflow improvements to ensure greater efficiency and sustainability in operations.

Regional Operations Coordinator at Uber

February 29, 2024 - August 11, 2025

Led a team of nearly 100 people across 6 countries collaborating with North America and Brazil. Implemented automation and auditing systems based on KPIs, leading to error reduction and improved decision-making. Developed dashboards using Python and SQL for real-time process optimization. Reduced after-sales error rates significantly in Chile and LATAM. Resolved complex problems under pressure maintaining continuous operations and high customer satisfaction.

Team Leader of the Operations Center at Uber

February 29, 2024 - August 11, 2025

Designed and executed quality control strategies to optimize response times and minimize operational errors. Implemented a service provider audit system establishing objective standards and improved customer retention. Created Power BI and SQL dashboards providing key metrics for strategic decisions. Reduced case review time from 2 hours to 30 minutes and standardized response times to under 24 hours.

Team Leader of Quality Operations at Cornershop by Uber

November 30, 2022 - August 11, 2025

Coordinated teams to enhance quality processes resulting in significant improvements in key metrics and operational efficiency. Collaborated with technology teams to develop review platform improvements and optimize workflows. Implemented feedback delivery systems and an objective deactivation process based on shopper errors that reduced errors and increased customer satisfaction. Developed and trained new team members promoting a collaborative results-oriented environment.