Built a fully automated marketing and booking system for a restaurant, integrating Excel, VAPI AI Voice Agent, and Google Calendar to streamline customer interactions and reservations. Key Features: VAPI AI Voice Agent: Answered calls, provided menu details, handled table bookings, and confirmed reservations automatically. Excel Integration: Managed customer lists, tracked booking data, and generated marketing campaign reports. Calendar Sync: Automatically updated available time slots in Google Calendar after each booking. Marketing Automation: Sent follow-up SMS and emails to customers with promotions, special offers, and booking confirmations. Impact: Reduced manual booking workload by 70% Increased repeat reservations through automated follow-up campaigns Improved overall booking accuracy and customer satisfaction Technologies Used: VAPI AI Voice Agent, Google Calendar API, Excel Automation (Macros & Scripts), n8n Workflow Engine.
- AI Engineer
- Marketing Automation Specialist
