Automate Restaurant Marketing & Booking with Excel, VAPI Voice Agent & Calendar

Built a fully automated marketing and booking system for a restaurant, integrating Excel, VAPI AI Voice Agent, and Google Calendar to streamline customer interactions and reservations.

Key Features:
VAPI AI Voice Agent: Answered calls, provided menu details, handled table bookings, and confirmed reservations automatically.
Excel Integration: Managed customer lists, tracked booking data, and generated marketing campaign reports.
Calendar Sync: Automatically updated available time slots in Google Calendar after each booking.
Marketing Automation: Sent follow-up SMS and emails to customers with promotions, special offers, and booking confirmations.

Impact:
Reduced manual booking workload by 70%
Increased repeat reservations through automated follow-up campaigns
Improved overall booking accuracy and customer satisfaction

Technologies Used: VAPI AI Voice Agent, Google Calendar API, Excel Automation (Macros & Scripts), n8n Workflow Engine.