I am a certified UX Designer with over 11 years of experience crafting intuitive, scalable, and business-aligned user experiences for enterprise SaaS platforms and mobile applications. I excel at leading UX strategy, mentoring design teams, and driving user-centered innovation across domains such as logistics, ERP, education, and healthcare. I am highly skilled in end-to-end UX processes from research and journey mapping to wireframing, prototyping, and testing using tools like Figma, Axure, and emerging AI-based design platforms. Known for my cross-functional leadership and a strong balance of empathy, logic, and execution, I thrive in agile environments partnering closely with developers, PMs, and QA teams to deliver seamless design implementation.

Ambily Ayyappan Pillai

I am a certified UX Designer with over 11 years of experience crafting intuitive, scalable, and business-aligned user experiences for enterprise SaaS platforms and mobile applications. I excel at leading UX strategy, mentoring design teams, and driving user-centered innovation across domains such as logistics, ERP, education, and healthcare. I am highly skilled in end-to-end UX processes from research and journey mapping to wireframing, prototyping, and testing using tools like Figma, Axure, and emerging AI-based design platforms. Known for my cross-functional leadership and a strong balance of empathy, logic, and execution, I thrive in agile environments partnering closely with developers, PMs, and QA teams to deliver seamless design implementation.

Available to hire

I am a certified UX Designer with over 11 years of experience crafting intuitive, scalable, and business-aligned user experiences for enterprise SaaS platforms and mobile applications. I excel at leading UX strategy, mentoring design teams, and driving user-centered innovation across domains such as logistics, ERP, education, and healthcare.

I am highly skilled in end-to-end UX processes from research and journey mapping to wireframing, prototyping, and testing using tools like Figma, Axure, and emerging AI-based design platforms. Known for my cross-functional leadership and a strong balance of empathy, logic, and execution, I thrive in agile environments partnering closely with developers, PMs, and QA teams to deliver seamless design implementation.

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Experience Level

Expert
Expert
Intermediate

Work Experience

Lead User Experience Designer at Triobees FZC
March 1, 2020 - Present
Led UX design across multiple enterprise and consumer SaaS platforms in logistics, construction, healthcare, and education. Defined and executed user-centered design strategies for complex workflows including ERP modules, freight marketplaces, and clinic management systems. Mentored a team of UX and UI designers, implementing design systems and review cycles to improve delivery efficiency by 30%. Conducted stakeholder interviews, journey mapping, and task analysis to align user needs with business objectives. Designed responsive wireframes and interactive prototypes using Axure and Figma, ensuring accessibility and localization compliance. Facilitated usability tests and iterative evaluations, reducing onboarding time by up to 40%. Partnered closely with developers, PMs, and QA teams in Agile environments to ensure seamless design implementation.
Freelance UX Designer at Self-Employed
February 28, 2020 - August 13, 2025
Optimized workflows and streamlined navigation for Salesforce-based CRM of Majid Al Futtaim via consulting partner, improving efficiency and usability. Led end-to-end UX efforts including wireframing, prototyping, and design handoff for multiple B2B tools and dashboards. Collaborated with UI designers to define design patterns and style guides to ensure consistent user experience across modules. Aligned with technical teams to ensure technical feasibility, deliver scalable UX, and accelerate time-to-market.
Senior User Experience Engineer at QBurst Technologies
November 30, 2018 - August 13, 2025
Led UX efforts for multiple mobile and web projects across varied industries. Conducted research, created personas, and designed user journeys to inform product strategy. Built wireframes, interactive prototypes, and documentation to support agile development. Delivered training and mentorship to junior UX designers.
User Experience Engineer at QBurst Technologies
June 30, 2016 - August 13, 2025
Executed wireframes and prototypes for responsive websites and mobile applications focused on usability and performance. Conducted usability testing and heuristic evaluations to guide UX improvements. Collaborated within Agile sprints to ensure timely delivery of UX assets aligned with product goals.

Education

Bachelor of Technology in Electronics & Communication Engineering at Mahatma Gandhi University
January 1, 2009 - January 1, 2013

Qualifications

NN/g UX Certification – Specialty in UX Management
January 11, 2030 - August 13, 2025
Certified Usability Analyst (CUA) – Human Factors International
January 11, 2030 - August 13, 2025

Industry Experience

Real Estate & Construction, Healthcare, Education, Software & Internet