I am a marketing and administrative assistant with experience supporting marketing teams, managing events, and improving internal processes in creative and educational environments. I have a strong background in customer service and office support functions, with a keen eye for organizational excellence and effective communication. Throughout my career, I have consistently delivered client-focused service and collaborated with cross-functional teams to support successful marketing strategies. I continue to develop my skills in business management and marketing through my degrees, eager to contribute positively and grow within the marketing field.

I am a marketing and administrative assistant with experience supporting marketing teams, managing events, and improving internal processes in creative and educational environments. I have a strong background in customer service and office support functions, with a keen eye for organizational excellence and effective communication. Throughout my career, I have consistently delivered client-focused service and collaborated with cross-functional teams to support successful marketing strategies. I continue to develop my skills in business management and marketing through my degrees, eager to contribute positively and grow within the marketing field.

Available to hire

I am a marketing and administrative assistant with experience supporting marketing teams, managing events, and improving internal processes in creative and educational environments. I have a strong background in customer service and office support functions, with a keen eye for organizational excellence and effective communication.

Throughout my career, I have consistently delivered client-focused service and collaborated with cross-functional teams to support successful marketing strategies. I continue to develop my skills in business management and marketing through my degrees, eager to contribute positively and grow within the marketing field.

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Work Experience

Marketing & Administrative Assistant at Humber Street Gallery
May 31, 2025 - August 13, 2025
Provided administrative support to the gallery’s marketing and events team by scheduling meetings, updating calendars, and managing internal documentation. Assisted with inbox management and responded to visitor and artist enquiries for art exhibitions. Introduced a checklist system for repeat tasks, reducing event preparation time by 20%. Maintained organized shared files improving access to marketing materials and received positive feedback from staff.
Marketing & Office Support Assistant at i2i International Soccer Academy
May 31, 2025 - August 13, 2025
Supported day-to-day administrative functions including filing, document formatting, and maintaining contact databases. Assisted in coordinating schedules for academy events and communicated key updates to staff and students. Helped implement a shared inbox tracking system improving response times to general enquiries. Maintained student records with 100% accuracy during intake periods.
Customer Service & Sales Representative at Landlock, Virginia USA
September 30, 2024 - August 13, 2025
Served as the first point of contact for customer queries, resolving issues efficiently and professionally. Maintained accurate records of interactions and ensured follow-up. Processed transactions, tracked sales data, and kept the workspace organized. Consistently met or exceeded daily service targets and received praise for attention to detail. Delivered client-focused service enhancing overall team efficiency.

Education

Bachelor's degree in business management at York St John University
January 1, 2021 - January 1, 2024
Master's degree in marketing at York St John University
January 1, 2024 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Retail, Professional Services