Hi, I’m Justin Bell, a communications multipotentialite with over 15 years of experience spanning sales, media, and customer service. I’m passionate about building strong client relationships and enhancing communication strategies to improve client satisfaction and streamline processes. Throughout my career, I have enjoyed leading teams and managing operations with a collaborative approach to achieve success. I thrive in dynamic environments where innovation and effective communication are key. I bring a mix of skills ranging from strategic thinking and media coordination to sales operations and training, aiming always to drive value and trust in every project and team I work with.

Justin Bell

Hi, I’m Justin Bell, a communications multipotentialite with over 15 years of experience spanning sales, media, and customer service. I’m passionate about building strong client relationships and enhancing communication strategies to improve client satisfaction and streamline processes. Throughout my career, I have enjoyed leading teams and managing operations with a collaborative approach to achieve success. I thrive in dynamic environments where innovation and effective communication are key. I bring a mix of skills ranging from strategic thinking and media coordination to sales operations and training, aiming always to drive value and trust in every project and team I work with.

Available to hire

Hi, I’m Justin Bell, a communications multipotentialite with over 15 years of experience spanning sales, media, and customer service. I’m passionate about building strong client relationships and enhancing communication strategies to improve client satisfaction and streamline processes. Throughout my career, I have enjoyed leading teams and managing operations with a collaborative approach to achieve success.

I thrive in dynamic environments where innovation and effective communication are key. I bring a mix of skills ranging from strategic thinking and media coordination to sales operations and training, aiming always to drive value and trust in every project and team I work with.

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Experience Level

Intermediate
Intermediate
Intermediate

Work Experience

Sales/Media Coordinator at Steam Logistics
January 1, 2022 - Present
Translate customer needs into effective solutions, enhancing client satisfaction and retention. Foster strong client relationships, improving communication between customers and carriers. Collaborate with team to address customer needs, ensuring seamless service delivery. Build and maintain solid customer connections, driving value and trust in services.
News Assignment Editor at CBS42
January 1, 2022 - August 13, 2025
Managed story tracking from diverse sources, improving news accuracy. Collaborated in story planning, resulting in comprehensive broadcast plans. Edited video clips, ensuring high-quality content for web platforms. Engaged with social media users, boosting online interaction. Orchestrated comprehensive news coverage by tracking stories, dispatching personnel, and coordinating logistics, ensuring timely and accurate reporting.
Communications Director at Shipt
January 1, 2021 - August 13, 2025
Led shopper education, enhancing service efficiency and customer satisfaction. Resolved order issues swiftly, maintaining high accuracy and timely deliveries. Communicated effectively across channels, improving shopper and member interactions. Led cross-functional communication strategies, enhancing Shopper support and operational efficiency. Fostered seamless coordination between Shoppers, customers, and internal teams.
Trainer & Operations Supervisor at FedEx Freight, Inc.
January 1, 2020 - August 13, 2025
Led training for new associates, enhancing team efficiency and workflow. Collaborated on contracts and vendor services, optimizing operational processes. Operated forklifts for loading/unloading, ensuring timely logistics and guided team in dock setup, improving workflow and reducing delays. Supported coworkers to achieve site goals, boosting productivity. Led associate training, optimized dock setup, and streamlined workflow, resulting in improved operational efficiency and reduced turnaround times.

Education

BA in Communications at Miles College, Fairfield, AL
January 1, 2016 - May 1, 2018
AA in Telecommunications, Journalism; Liberal Arts at University
May 1, 2013 - December 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Transportation & Logistics, Retail, Professional Services