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I am a customer-oriented professional with over 5 years of experience in client relationships, sales, and business support. I excel in delivering exceptional service, strengthening customer loyalty, and supporting growth through upselling and cross-selling opportunities. Known for being adaptable, organized, and proactive, I have a strong track record of building strong connections and helping businesses achieve positive results. Currently, I am volunteering in the New Zealand insurance sector and eager to bring my people-first approach to a dynamic team. My background includes managing day-to-day operations, coordinating with teams, ensuring smooth processes, and training and supervising staff to enhance service standards. I am skilled in managing legal billing, invoice preparation, client communications, and supporting legal teams, all while maintaining a high level of professionalism and client satisfaction.…I am a customer-oriented professional with over 5 years of experience in client relationships, sales, and business support. I excel in delivering exceptional service, strengthening customer loyalty, and supporting growth through upselling and cross-selling opportunities. Known for being adaptable, organized, and proactive, I have a strong track record of building strong connections and helping businesses achieve positive results. Currently, I am volunteering in the New Zealand insurance sector and eager to bring my people-first approach to a dynamic team. My background includes managing day-to-day operations, coordinating with teams, ensuring smooth processes, and training and supervising staff to enhance service standards. I am skilled in managing legal billing, invoice preparation, client communications, and supporting legal teams, all while maintaining a high level of professionalism and client satisfaction.

Dagaritika

Project Manager, Event Visualizer, Marketing Strategist, +2

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I am a customer-oriented professional with over 5 years of experience in client relationships, sales, and business support. I excel in delivering exceptional service, strengthening customer loyalty, and supporting growth through upselling and cross-selling opportunities. Known for being adaptable, organized, and proactive, I have a strong track record of building strong connections and helping businesses achieve positive results. Currently, I am volunteering in the New Zealand insurance sector and eager to bring my people-first approach to a dynamic team. My background includes managing day-to-day operations, coordinating with teams, ensuring smooth processes, and training and supervising staff to enhance service standards. I am skilled in managing legal billing, invoice preparation, client communications, and supporting legal teams, all while maintaining a high level of professionalism and client satisfaction.…I am a customer-oriented professional with over 5 years of experience in client relationships, sales, and business support. I excel in delivering exceptional service, strengthening customer loyalty, and supporting growth through upselling and cross-selling opportunities. Known for being adaptable, organized, and proactive, I have a strong track record of building strong connections and helping businesses achieve positive results. Currently, I am volunteering in the New Zealand insurance sector and eager to bring my people-first approach to a dynamic team. My background includes managing day-to-day operations, coordinating with teams, ensuring smooth processes, and training and supervising staff to enhance service standards. I am skilled in managing legal billing, invoice preparation, client communications, and supporting legal teams, all while maintaining a high level of professionalism and client satisfaction.

Available to hire

I am a customer-oriented professional with over 5 years of experience in client relationships, sales, and business support. I excel in delivering exceptional service, strengthening customer loyalty, and supporting growth through upselling and cross-selling opportunities. Known for being adaptable, organized, and proactive, I have a strong track record of building strong connections and helping businesses achieve positive results. Currently, I am volunteering in the New Zealand insurance sector and eager to bring my people-first approach to a dynamic team.

My background includes managing day-to-day operations, coordinating with teams, ensuring smooth processes, and training and supervising staff to enhance service standards. I am skilled in managing legal billing, invoice preparation, client communications, and supporting legal teams, all while maintaining a high level of professionalism and client satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Relationship Manager & Director at PRD

January 1, 2024 - August 13, 2025

Supervised project timelines ensuring successful delivery of key milestones. Trained and managed staff across departments, enhancing team productivity. Handled company finances, payroll, and scheduling of client payments. Strengthened vendor relationships and improved client retention. Designed and executed strategic marketing and client engagement plans.

Events Manager at PRD

January 1, 2019 - August 13, 2025

Managed end-to-end event logistics including scheduling and billing. Delivered client-focused presentations and coordinated meetings. Ensured all events met client expectations and business goals. Liaised with vendors, suppliers, and venue coordinators to secure necessary services within budget. Supervised on-site event execution for smooth flow and timely adjustments. Collaborated with marketing team to promote high-profile events and secure sponsorships. Maintained strong relationships with recurring clients through post-event follow-up and feedback.

Junior Lawyer Assistant at Black Court Associates

January 1, 2018 - August 13, 2025

Assisted legal team with drafting, filing, and preparing documents. Scheduled client meetings and supported correspondence for legal cases. Conducted legal research and maintained organized case records. Supported smooth day-to-day operations within the law office environment.

Office Administrator (Volunteer) at RMS Insurances Ltd

April 1, 2025 - Present

Sent codes and terms of engagement to clients, prepared and submitted client applications, and drafted basic Statements of Advice (SOA). Sent confirmation letters after policy issuance, handled incoming client calls, provided renewal updates via email, and updated client data in CRM Advisor. Called clients on policy anniversaries to check satisfaction, offered review meetings, and booked appointments for advisors.

Client Relationship & Sales Manager at Siddhi Group, Pune, India

January 1, 2024 - August 21, 2025

Delivered exceptional customer service as the first point of contact for clients, resolving concerns promptly and effectively. Supported sales growth by identifying upselling and cross-selling opportunities, creating tailored solutions to client needs. Managed client accounts including financial workflows, contract renewals, and payment scheduling. Strengthened vendor partnerships and improved client retention through consistent relationship management. Trained and supervised staff, enhancing service standards and overall team efficiency. Demonstrated adaptability, organization, and proactivity in building strong connections and achieving business results.

Junior Lawyer Assistant at Black Court Associates

December 31, 2018 - August 21, 2025

Managed legal billing, invoice preparation, and payment follow-ups. Handled bank deposits, petty cash, and basic bookkeeping for office operations. Assisted the legal team with drafting, filing, and preparing documents. Scheduled client meetings and supported correspondence for legal cases. Conducted legal research and maintained organized case records. Supported smooth day-to-day operations within the law office environment.

Office Administrator (Volunteering) at New Zealand Insurance Sector

April 1, 2025 - Present

Sending codes and terms of engagement to clients, preparing and submitting client applications, and drafting basic statements of advice. Sending confirmation letters after policy issuance and handling incoming client calls and queries. Providing renewal updates via email and updating client information in CRM Advisor. Calling clients on policy anniversaries to check satisfaction, offer review meetings with advisors, and book appointments.