I am an experienced Experience Designer with a strong background in user experience, UI design, and human-centered design. With a natural curiosity and empathy for customers, I excel at delivering innovative and polished digital experiences, collaborating with cross-functional teams, and leading projects from concept through production. I have worked on multiple high-profile projects across various industries including technology, e-commerce, and social apps. As a dedicated and versatile design lead, I am passionate about creating user-centered solutions that challenge the status quo while aligning strategic goals and brand consistency. I enjoy mentoring teams, managing multiple projects under tight deadlines, and continuously improving workflows and design systems to enhance user satisfaction and business outcomes.

Cynthia Chong

I am an experienced Experience Designer with a strong background in user experience, UI design, and human-centered design. With a natural curiosity and empathy for customers, I excel at delivering innovative and polished digital experiences, collaborating with cross-functional teams, and leading projects from concept through production. I have worked on multiple high-profile projects across various industries including technology, e-commerce, and social apps. As a dedicated and versatile design lead, I am passionate about creating user-centered solutions that challenge the status quo while aligning strategic goals and brand consistency. I enjoy mentoring teams, managing multiple projects under tight deadlines, and continuously improving workflows and design systems to enhance user satisfaction and business outcomes.

Available to hire

I am an experienced Experience Designer with a strong background in user experience, UI design, and human-centered design. With a natural curiosity and empathy for customers, I excel at delivering innovative and polished digital experiences, collaborating with cross-functional teams, and leading projects from concept through production. I have worked on multiple high-profile projects across various industries including technology, e-commerce, and social apps.

As a dedicated and versatile design lead, I am passionate about creating user-centered solutions that challenge the status quo while aligning strategic goals and brand consistency. I enjoy mentoring teams, managing multiple projects under tight deadlines, and continuously improving workflows and design systems to enhance user satisfaction and business outcomes.

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Language

English
Fluent

Work Experience

Experience Designer at FreshForm
August 1, 2023 - August 14, 2025
Led the creation of innovative, user-centered digital experiences through systems level thinking and high-quality design artifacts. Reported directly to the Chief Strategy & Innovation Officer and collaborated across multiple projects for large, complex organizations. Delivered polished user interfaces and defined UI design for enterprise-level design systems across products and brands. Presented design recommendations to senior staff and clients including HP, Cepheid, and Digital River.
Illustrator Photoshop UX Designer at Western Digital
May 1, 2024 - August 14, 2025
Collaborated closely with marketing, e-commerce, PMO, and social teams to design and maintain web-oriented digital content for B2C and B2B platforms. Ensured brand consistency and translated marketing strategies into engaging creative content and interfaces. Managed projects autonomously from concept to production, presenting creative vision to leadership and responding swiftly to design changes across multiple devices.
UIUX Design Lead & Founding Product Designer at Remotely
March 1, 2020 - Present
Served as UIUX design lead for multiple MVPs and applications across desktop, tablet, and mobile. Delivered successful user experience projects for B2B and SaaS products, working with over 50 clients including Fortune Global 500 companies. Created wireframes, prototypes, and in-app graphics, advocating for user needs while aligning company goals. Also developed marketing materials including banners, brochures, illustrations, and infographics.
Co-Founder & UIUX Design Lead at Meetomate
May 1, 2025 - August 14, 2025
Led and mentored a team of designers and engineers on the design strategy of a social meetup app. Oversaw zero-to-one product and design projects, managing brand guidelines and ensuring user-centered design solutions to enhance engagement and satisfaction. Successfully launched the MVP on the App Store achieving a 100% signup rate at launch in March 2025.
Senior Graphic Production Artist at Apple
August 1, 2021 - August 14, 2025
Supported automation, process, design, and technical improvements for product imagery and UI elements using Photoshop and version control systems. Optimized production and localization workflows, conducted final review of deliverables, and collaborated with designers, developers, and engineers. Coordinated training of newer team members and ensured transparency and problem resolution.
Graphics Designer at URi Global
August 1, 2018 - August 14, 2025
Provided leadership in design and production concepts, preparing files for digital and print, and creating original advertisements for clients. Collaborated with marketing, interactive, and creative teams to ensure optimal outcomes. Designed graphics for campaigns and promotional events including graphical presentations and in-store displays. Led projects for clients including Hyundai Motor America, Nongshim, and China Airlines.
Graphics Director at ASUCD- Picnic Day
May 1, 2017 - August 14, 2025
Managed design of visuals and graphic identity for a large event with 70,000 attendees. Created logos, posters, letterhead, apparel, social media posts, and other promotional materials. Oversaw production and distribution of printed event schedules, shirts, frisbees, and buttons.

Education

Bachelor of Arts, Design at University of California, Davis
September 1, 2013 - June 1, 2017
Bachelor of Arts, Art Studio at University of California, Davis
September 1, 2013 - June 1, 2017
Master of Science, Human-Computer Interaction (HCI) at DePaul University
January 1, 2018 - June 1, 2020
Doctor of Business Administration (DBA), Business Intelligence & Data Analytics at Westcliff University
January 11, 2030 - June 1, 2026

Qualifications

Adobe XD Masterclass
January 11, 2030 - August 14, 2025
Digital Marketing for 2021
January 11, 2030 - August 14, 2025
Design Communication
January 11, 2030 - August 14, 2025
Time Management for Personal & Professional Productivity
January 11, 2030 - August 14, 2025
Forrester Mastering CX
January 11, 2030 - August 14, 2025

Industry Experience

Computers & Electronics, Consumer Goods, Software & Internet, Professional Services, Retail