I am a versatile professional with over nine years of customer service experience and two years in hairdressing. I have developed strong skills in team management, scheduling, communication, and conflict resolution, alongside creative abilities in makeup, hairstyling, and art. My work spans diverse industries, including hospitality, marketing, and education. Passionate about fashion, art, and culture, I enjoy drawing, crafts, and creative thinking. I am fluent in Estonian and English, conversational in Russian, and have basic proficiency in Finnish. Over the years, I have taken on roles ranging from salon work in Tallinn to project management in marketing, heavily involving social media, content creation, event organizing, and brand management. I thrive on learning quickly and organizing complex tasks efficiently, always bringing creativity and a commitment to excellence in all I do.

Kristel Mlaht

I am a versatile professional with over nine years of customer service experience and two years in hairdressing. I have developed strong skills in team management, scheduling, communication, and conflict resolution, alongside creative abilities in makeup, hairstyling, and art. My work spans diverse industries, including hospitality, marketing, and education. Passionate about fashion, art, and culture, I enjoy drawing, crafts, and creative thinking. I am fluent in Estonian and English, conversational in Russian, and have basic proficiency in Finnish. Over the years, I have taken on roles ranging from salon work in Tallinn to project management in marketing, heavily involving social media, content creation, event organizing, and brand management. I thrive on learning quickly and organizing complex tasks efficiently, always bringing creativity and a commitment to excellence in all I do.

Available to hire

I am a versatile professional with over nine years of customer service experience and two years in hairdressing. I have developed strong skills in team management, scheduling, communication, and conflict resolution, alongside creative abilities in makeup, hairstyling, and art. My work spans diverse industries, including hospitality, marketing, and education. Passionate about fashion, art, and culture, I enjoy drawing, crafts, and creative thinking.

I am fluent in Estonian and English, conversational in Russian, and have basic proficiency in Finnish. Over the years, I have taken on roles ranging from salon work in Tallinn to project management in marketing, heavily involving social media, content creation, event organizing, and brand management. I thrive on learning quickly and organizing complex tasks efficiently, always bringing creativity and a commitment to excellence in all I do.

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Language

Estonian
Fluent
English
Advanced
Russian
Intermediate
Finnish
Beginner

Work Experience

Au-pair at London
June 30, 2019 - August 14, 2025
Provided childcare and educational support, including organizing games and educational activities. Worked January 2019 to June 2019.
Salon Worker at Rävala, Tallinn
June 30, 2022 - August 14, 2025
Worked in a hair and beauty salon in Tallinn, September 2020 to June 2022.
Hairdresser & Customer Service at POM O, Tallinn
April 30, 2024 - August 14, 2025
Hairdressing and customer service duties from September 2022 to April 2024.
Shift Manager at Sääre Paargu Restaurant, Saaremaa
September 30, 2022 - August 14, 2025
Seasonal shift manager from June 2017 to September 2022, responsible for organizing orders, schedules, and kitchen work.
Customer Service at Giraffe, Bristol, UK
June 30, 2020 - August 14, 2025
Customer service role in Bristol between September 2019 and June 2020.
Customer Service at Subway, Torquay, UK
May 31, 2018 - August 14, 2025
Worked in customer service from October 2017 to May 2018.
Marketing Project Manager at GEMOSSE Estonia OÜ, Tallinn
April 1, 2023 - Present
Managed marketing projects including campaign planning, brand management, budgeting and resourcing, social media, and content creation from April 2023 ongoing.

Education

Secondary Education at Paldiski Põhikool ja Ühisgümnaasium
January 1, 2006 - January 1, 2015
High School Diploma at Kuressaare Gümnaasium
January 1, 2015 - January 1, 2017
Hairdressing Basic Education at Tallinna Tööstushariduskeskus
January 1, 2020 - January 1, 2022
Marketing at Tallinna School of Economics
January 1, 2022 - January 1, 2025

Qualifications

Hairdressing Basic Education
January 1, 2020 - January 1, 2022
Coffee Course
October 1, 2024 - August 14, 2025
Customer Service
September 1, 2021 - August 14, 2025

Industry Experience

Education, Travel & Hospitality, Retail, Non-Profit Organization