I am an experienced digital marketing professional with a strong background in managing and optimizing Google Ads campaigns alongside various Google tools. With a proven track record of delivering high-performing campaigns and driving measurable results, I thrive on using data-driven strategies to maximize ROI and improve business processes. Previously, I was a Head of Customer Service for 2.5 years, where I honed my leadership and analytical skills, consistently improving customer satisfaction and operational efficiency. Currently, I seek new opportunities in digital marketing where I can leverage my deep expertise in strategy, campaign optimization, and performance improvement to contribute to business growth. I’m passionate about blending creativity with analytics to achieve exceptional results and build meaningful client relationships.

Rita Rejtélyi

I am an experienced digital marketing professional with a strong background in managing and optimizing Google Ads campaigns alongside various Google tools. With a proven track record of delivering high-performing campaigns and driving measurable results, I thrive on using data-driven strategies to maximize ROI and improve business processes. Previously, I was a Head of Customer Service for 2.5 years, where I honed my leadership and analytical skills, consistently improving customer satisfaction and operational efficiency. Currently, I seek new opportunities in digital marketing where I can leverage my deep expertise in strategy, campaign optimization, and performance improvement to contribute to business growth. I’m passionate about blending creativity with analytics to achieve exceptional results and build meaningful client relationships.

Available to hire

I am an experienced digital marketing professional with a strong background in managing and optimizing Google Ads campaigns alongside various Google tools. With a proven track record of delivering high-performing campaigns and driving measurable results, I thrive on using data-driven strategies to maximize ROI and improve business processes. Previously, I was a Head of Customer Service for 2.5 years, where I honed my leadership and analytical skills, consistently improving customer satisfaction and operational efficiency.

Currently, I seek new opportunities in digital marketing where I can leverage my deep expertise in strategy, campaign optimization, and performance improvement to contribute to business growth. I’m passionate about blending creativity with analytics to achieve exceptional results and build meaningful client relationships.

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Language

Hungarian
Fluent
English
Fluent
German
Intermediate
Portuguese
Beginner

Work Experience

Google Digital Marketing Optimization Specialist at Cognizant
July 1, 2022 - Present
I implement tailored ad strategies across Google Search Network, Mobile, and YouTube platforms, utilizing advanced analytics and Google Best Practices to maximize conversion rates and optimize cost per acquisition. I ensure campaign structure, targeting, and placements meet industry standards and develop data-driven keyword strategies including expansions, bid optimizations, and budget recommendations to improve ROI. Additionally, I analyze Google Ads accounts and build Looker Studio dashboards to track KPIs, conversions, and CPA trends to support data-driven decisions. I generate comprehensive reports and dashboards to monitor performance, reduce CPA, and identify actionable insights for continuous improvement. My work has been recognized by receiving Top Performer status for exceeding expectations and maintaining high customer satisfaction scores.
International Account Manager at Stricker
November 30, 2021 - August 15, 2025
I delivered exceptional B2B services to international clients by managing promotional product sales, portfolio management, and cultivating strong client relationships to ensure satisfaction. I coordinated cross-functional teams such as warehouse, sales, production, and marketing to support seamless operations. My responsibilities included managing purchase orders, budgeting, logistics, and commercial follow-ups, while maintaining the company’s corporate image. I supported new language and currency integrations, website development, and sales-related translations to enhance the customer experience. I successfully expanded market presence by identifying and engaging potential B2B clients in the Hungarian greenfield market, driving portfolio growth by 100% and increasing sales by 40% in 2021 through strategic outreach with a dedicated team.
Microsoft B2B Sales Representative & Sales Lead Management Specialist at Teleperformance Portugal
March 1, 2020 - August 15, 2025
I served as the first point of contact for Microsoft B2B customers via calls and chats, identifying client needs and providing tailored solutions. I utilized internal knowledge bases and team support to drive customer satisfaction and meet sales KPIs, consistently maintaining a 5-star CSAT rating. I adapted procedures and translations for the Hungarian market to ensure compliance with local regulations and preferences. Later, I was promoted to manage sales leads, audit sales data across markets, facilitate global partner communication, and ensure GDPR compliance.
International Recruiter at Euwork Recruitment Ltd.
May 1, 2017 - August 15, 2025
I developed and implemented my own recruitment methodology, managing an end-to-end cross-border recruitment process that built a strong business network and onboarded new workers for international teams. I established strong relationships with clients and hiring managers to assess recruitment needs and connect them with top talent. I represented the organization at international job fairs, including organizing the annual fair in Budapest, which attracted top talent and strengthened the brand globally. I recruited over 300 candidates annually across IT, retail, and logistics sectors in the UK, Netherlands, and Ireland.
Head of Customer Service at Vivanet Mo. Internet Provider Ltd.
November 1, 2008 - August 15, 2025
I implemented and managed the customer service process and CRM system to provide professional customer care, improve satisfaction, and enhance team productivity. I analyzed customer feedback to identify improvement opportunities and developed strategies to enhance the overall customer experience. I delivered extensive training and coaching to team members to ensure high standards of care and professionalism. Additionally, I developed guidelines and standard operating procedures to improve response times, reduce errors, and boost satisfaction. My leadership contributed to company growth, culminating in a merger with Hungary’s second-largest internet service provider and entry into the stock market.
Google Digital Marketing Optimization Specialist at Cognizant
July 1, 2022 - Present
Implemented tailored ad strategies for GSN, Mobile, and YouTube using Google Best Practices to maximize conversions and optimize CPA. Managed campaign structure, targeting, and placements to align with industry standards. Developed data-driven keyword strategies including keyword expansion and bid optimizations, driving improved ROI. Analyzed Google Ads accounts and created Looker Studio dashboards to track KPIs, conversions, and CPA trends. Generated reports and dashboards to monitor performance and provide actionable insights for continuous improvement. Recognized as a Top Performer for exceeding expectations and maintaining high CSAT scores.
International Account Manager at Stricker
November 1, 2021 - August 15, 2025
Delivered exceptional B2B services to international clients through promotional product sales and portfolio management. Coordinated cross-functional teams including warehouse, sales, production, and marketing for seamless client support. Managed purchase orders, budgeting, logistics, and commercial follow-ups to reinforce the company's corporate image. Supported new language and currency integrations, website development, and sales-related translations. Expanded market presence in the Hungarian market, achieving 100% portfolio growth and a 40% sales increase in 2021 through strategic outreach and leadership of a three-person team.
Microsoft B2B Sales Representative & Sales Lead Management Specialist at Teleperformance Portugal
March 1, 2020 - August 15, 2025
Served as first point of contact for B2B Microsoft customers via calls and chats, identifying needs and providing tailored solutions. Utilized internal knowledge bases and collaborated with team members to meet sales KPIs and maintain a 5-star CSAT rating. Adapted Hungarian-specific procedures and translations to align operations with local cultural norms. Promoted to manage sales leads, audit sales data across markets, facilitate global partner communication, and ensure GDPR compliance.
International Recruiter at Euwork Recruitment Ltd.
May 1, 2017 - August 15, 2025
Developed and executed a proprietary recruitment method for cross-border hiring, building a strong business network and onboarding international teams. Built relationships with clients and hiring managers to assess needs and place top talent primarily in IT, Retail, and Logistics sectors across the UK, Netherlands, and Ireland. Represented the organization at international job fairs including organizing the annual fair in Budapest to attract talent and strengthen brand presence. Recruited over 300 candidates annually.
Head of Customer Service at Vivanet Mo. Internet Provider Ltd.
November 1, 2008 - August 15, 2025
Implemented and managed customer service processes and CRM systems improving customer satisfaction and productivity. Analyzed feedback and developed customer experience improvement strategies. Provided extensive training and coaching to customer service teams. Developed guidelines and SOPs to enhance response times, reduce errors, and increase customer satisfaction. Successfully led growth resulting in a merger with Hungary's second-largest internet provider and stock market entry.

Education

Bachelor of Science at Szent István University
January 1, 2000 - January 1, 2003
Bachelor of Science at Szent István University
January 1, 2000 - January 1, 2003

Qualifications

Google Ads Certification (Search, Display, Demand Gen, Pmax, Video, Shopping Ads, Apps and Measurement)
January 11, 2030 - August 15, 2025
B2B Sales and Lead Generation
January 11, 2030 - August 15, 2025
Dynamics CRM (Customer Engagement) Sales
January 11, 2030 - August 15, 2025
Microsoft Office (Word, Excel, Outlook, PowerPoint)
January 11, 2030 - August 15, 2025
Google Sheets Keyword Planner and SEO
January 11, 2030 - August 15, 2025
Customer Relationship Management
January 11, 2030 - August 15, 2025
Google Analytics
January 11, 2030 - August 15, 2025
Google Ads Editor
January 11, 2030 - August 15, 2025
Looker Studio (Google Data Studio)
January 11, 2030 - August 15, 2025
Google Tag Manager
January 11, 2030 - August 15, 2025
Google Ads Certification (Search, Display, Demand Gen, Pmax, Video, Shopping Ads, Apps and Measurement)
January 11, 2030 - August 15, 2025
B2B Sales and Lead Generation
January 11, 2030 - August 15, 2025
Dynamics CRM (Customer Engagement) Sales
January 11, 2030 - August 15, 2025
Microsoft Office (Word, Excel, Outlook, PowerPoint)
January 11, 2030 - August 15, 2025
Google Analytics
January 11, 2030 - August 15, 2025
Google Ads Editor
January 11, 2030 - August 15, 2025
Looker Studio (Google Data Studio)
January 11, 2030 - August 15, 2025
Google Tag Manager
January 11, 2030 - August 15, 2025

Industry Experience

Software & Internet, Professional Services, Retail, Telecommunications, Transportation & Logistics