Suzie Amiryán
I am a dedicated Social Media Marketing Specialist and Customer Experience Specialist with extensive experience in managing digital content, running targeted campaigns, and enhancing client satisfaction.
About
I am a dedicated Social Media Marketing Specialist and Customer Experience Specialist with extensive experience in managing digital content, running targeted campaigns, and enhancing client satisfaction. My passion lies in creating compelling social media strategies that align with brand voice and audience preferences, while continuously analyzing engagement metrics to improve results. I am driven by the desire to support job seekers and clients through excellent customer service and administrative coordination.
With strong administrative skills and a background in pedagogy and linguistics, I excel at coordinating teams, organizing career-related events, and training new team members. My hands-on approach in managing content calendars, community engagement, and paid advertising campaigns has helped boost reach and generate leads. I thrive in remote work environments and constantly collaborate with internal and external stakeholders to maintain cohesive branding and effective service delivery.
- 3 years' experience
- Joined August 2025
Skills· 13
Languages
- ArmenianFluent
- EnglishAdvanced
- RussianAdvanced
Industry experience
- Professional Services
- Media & Entertainment
- Education
- Financial Services
- Retail
Work experience
Created and scheduled content aligned with marketing goals and seasonal campaigns. Managed daily posting, community engagement, and customer inquiries. Ran targeted paid campaigns to generate leads and improve reach. Monitored analytics to track performance and refine strategy. Collaborated with internal teams to promote key services. Reported on campaign results and audience insights to inform future planning.
Provided day-to-day administrative support to ensure smooth operations and team coordination. Acted as the first point of contact for clients, handling calls, emails, and live inquiries professionally. Assisted job seekers with the application process and offered guidance throughout their job search. Maintained and regularly updated internal databases of job seekers and employers. Collaborated with internal teams to improve service delivery and overall client satisfaction. Helped plan and organize career-related events such as job fairs and workshops. Trained new team members on customer service protocols and administrative procedures. Handled follow-ups and resolved client concerns effectively and efficiently.
Created and managed weekly content calendars for Instagram, Facebook, and LinkedIn. Designed visually compelling posts and wrote copy aligned with brand voice and audience preferences. Executed targeted campaigns around product launches, educational posts, and seasonal promotions. Monitored performance metrics to evaluate engagement and adjusted strategies accordingly. Collaborated with internal stakeholders and external creatives to maintain cohesive branding.
Education
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