Aspiring marketing professional and a hands-on marketing graduate with a strong passion for communication, branding, and teamwork. Skilled in social media management, event coordination, and customer engagement, with experience supporting marketing initiatives across retail and digital campaigns.

Aspiring marketing professional and a hands-on marketing graduate with a strong passion for communication, branding, and teamwork. Skilled in social media management, event coordination, and customer engagement, with experience supporting marketing initiatives across retail and digital campaigns.

Available to hire

Aspiring marketing professional and a hands-on marketing graduate with a strong passion for communication, branding, and teamwork. Skilled in social media management, event coordination, and customer engagement, with experience supporting marketing initiatives across retail and digital campaigns.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Freelance Influencer Manager at Shan is elo zzi
December 1, 2025 - Present
Develop creative content ideas aligned with audience trends and personal brand identity; assist with campaign planning and execution to grow engagement and reach. Oversee daily operations to ensure timely delivery of sponsored content and collaborations. Manage end-to-end brand partnerships and collaborate on video production and editing.
Social Media & Branding Assistant (Freelance) at Gluten Retrenchment
September 1, 2025 - December 31, 2025
Collaborate with the business owner to refine brand identity and tone of voice. Develop and execute social media content strategies. Conduct competitor research and identify market trends to support content and branding decisions.
Intern at The Beef Station
February 1, 2025 - April 30, 2025
Develop and execute digital marketing strategies to enhance brand awareness. Manage Instagram and Lemon8 content, ensuring visuals and messaging align with brand identity. Analyze social media metrics to optimize posting strategy and improve audience engagement.
Part-time Assistant at Jelly Cat
February 1, 2025 - August 15, 2025
Managed stock and order packing with speed and accuracy. Supported the team in shipment documentation and customer orders. Assisted in fulfilling customer orders during peak retail seasons.
Promoter at Ritter Sports Chocolate
November 30, 2023 - August 15, 2025
Promoted products and engaged customers to boost sales. Managed in-store displays to maximize brand visibility and increase sales. Engaged over 100 customers daily through product sampling.
Intern & Crew at Oppo Event
October 31, 2023 - August 15, 2025
Assisted in event setup and stock count. Supported team during event operations. Helped with crowd control and merchandise stock count.
Part-time Assistant at Jelly Cat
October 1, 2023 - February 28, 2025
Manage stock and order fulfillment efficiently during peak retail seasons. Support team with shipment documentation and customer orders.
Front Desk & Social Media Intern at Homeground Gym
August 31, 2023 - August 15, 2025
Handled 15-20 customer inquiries daily and managed accounts. Created 3-5 weekly social media content and collaborations. Designed promotional images for social media and campaigns.
Marketing Intern at Homeground Gym
June 1, 2023 - August 31, 2023
Manage 15–20 customer inquiries daily and handle customer accounts. Create 3–5 weekly social media content pieces and collaborations. Design promotional images for social media and campaigns using Canva for promotions and events.
Contact Centre Agent at M1 Limited
August 31, 2022 - August 15, 2025
Responded to high volumes of customer inquiries via phone and online platforms. Collected and documented customer data to support marketing and service improvement efforts. Provided clear, empathetic customer support while working collaboratively with internal teams.
Contact Centre Agent at M 1 Limited
March 1, 2022 - August 31, 2022
Respond to high volumes of customer inquiries via phone and online platforms. Collect and document customer feedback for marketing and service improvement. Provide clear, empathetic customer support while collaborating with internal teams.

Education

Bachelor of Business (Marketing) at RMIT & SIM, Singapore
January 11, 2030 - January 1, 2025
Diploma in Customer Experience Management at Republic Polytechnic
January 11, 2030 - January 1, 2023
GCE 'O' Level & N-Level Passes at Temasek Secondary School
January 11, 2030 - January 1, 2019
Bachelor of Business (Marketing) at RMIT & SIM, Singapore
January 1, 2025 - August 25, 2026
Diploma in Customer Experience Management at Republic Polytechnic
January 1, 2023 - August 25, 2026

Qualifications

Canva Design Course
January 11, 2030 - August 15, 2025
Canva Certified
January 11, 2030 - August 25, 2026

Industry Experience

Consumer Goods, Retail, Education, Non-Profit Organization, Professional Services, Media & Entertainment