Bjorn Chircop
I am a passionate creative professional with a Bachelor of Arts (Hons) in Fine Art, combining my artistic skills with expertise in social media management and customer service.
About
I am a passionate creative professional with a Bachelor of Arts (Hons) in Fine Art, combining my artistic skills with expertise in social media management and customer service. I have a strong commitment to supporting cultural heritage initiatives and entrepreneurship programmes, engaging actively with local and international visitors. My background allows me to blend creativity and analytical thinking effectively to contribute to various projects with enthusiasm and professionalism.
Currently, I work as a Senior Clerk at Heritage Malta, where I manage front-of-house operations, support events and educational activities, and provide guided tours. I also have experience as a Relationship Officer at Bank of Valletta, where I delivered frontline customer service and processed financial transactions adhering to strict compliance standards. My broad skill set includes creative business, social media, critical thinking, Adobe Suite, and customer service, all aimed at providing excellent client satisfaction and operational excellence.
- 3 years' experience
- Joined August 2025
Skills· 13
Languages
- EnglishAdvanced
- MalteseAdvanced
- ItalianBeginner
Industry experience
- Government
- Financial Services
- Education
- Media & Entertainment
- Non-Profit Organization
- Travel & Hospitality
More experts in Mqabba, Malta
Work experience
Welcoming and assisting local and international visitors at heritage sites and museums. Managing front-of-house operations including ticket sales, memberships, and merchandise. Handling customer feedback and resolving visitor queries efficiently. Supporting events and educational activities hosted at the site. Providing guided tours at specific sites.
Delivered frontline customer service, processing deposits, withdrawals, and other transactions. Promoted bank products and services to meet customer financial needs. Maintained strict compliance with internal procedures and financial regulations. Handled sensitive financial data with confidentiality and professionalism. Supported clients with account inquiries, card services, and online banking setup. Resolved issues promptly while maintaining high client satisfaction. Reconciled cash drawers and assisted in daily branch balancing.
Acted as the first point of contact for international visitors at the Malta Pavilion. Explained the concept and narrative behind Malta’s exhibition with clarity and enthusiasm. Answered visitor questions and facilitated deeper engagement with the artwork. Supported the pavilion team in daily operations and visitor flow management. Maintained upkeep of the pavilion.
Education
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