Available to hire
I’m Alejandro Aguilar Chacón, a Strategic Digital Marketing Specialist and Brand Identity Designer with 9+ years of experience at Amazon and in high-impact roles at Accenture (Meta Ads Support). I blend analytical problem-solving with creative branding to deliver data-driven growth and modernized identities.
I thrive in fast-paced, global remote environments, driving client acquisition and engagement through data-driven campaigns, SEO, and compelling visual design. Fluent in English and Portuguese, I collaborate with teams and clients to align branding with business goals.
Experience Level
Language
Spanish; Castilian
Fluent
English
Advanced
Portuguese
Advanced
Work Experience
Digital Marketing Consultant – Freelance at Self-employed
January 31, 2025 - August 18, 2025Developed and executed a full-funnel strategy for a wellness brand focused on Yoga & Spiritual Retreats, which increased lead acquisition and online visibility. Designed interactive dashboards to track engagement, audience behaviour, and conversion rates. Optimised segmentation and ad content on Instagram and Facebook to improve CTR and ROI. Conducted competitor benchmarking to refine brand messaging and positioning.
Account Manager – Accenture (Meta Ads Support) at Accenture
December 31, 2025 - August 18, 2025Supported business clients in campaign analysis, attribution tracking, and ad optimisation. Provided solutions for billing, targeting, and creative performance challenges. Collaborated with internal teams to improve account structures, audience targeting, and ad formats. Assisted clients in refining funnel strategies, improving campaign efficiency and ROI.
BR Selling Partner Support at Amazon
October 31, 2024 - August 18, 2025Assisted Amazon Sellers using FBA with inventory management, pricing, and marketplace strategy. Guided sellers to optimise their listings and increase sales performance. Contributed to operational improvements that enhanced seller satisfaction and retention.
BR Advance Technician – Digital Specialist Team at Amazon
January 31, 2020 - August 18, 2025Provided advanced technical support and mentored underperforming agents to improve KPIs. Delivered training modules about Amazon services and devices. Assisted team leads with performance management and onboarding new staff members.
CSBR Digital Specialist at Amazon
May 1, 2019 - August 18, 2025Delivered technical support through phone, email, and chat for Amazon devices and platforms. Recognised for consistent overperformance and was selected to support team development. Provided peer coaching and mentoring to improve team knowledge and service quality.
Digital Marketing Consultant – Freelance at Freelance
January 31, 2025 - August 18, 2025Developed and executed a full-funnel strategy for a wellness brand focused on Yoga & Spiritual Retreats, which increased lead acquisition and online visibility. Designed interactive dashboards to track engagement, audience behaviour, and conversion rates. Optimised segmentation and ad content on Instagram and Facebook, improving click-through rate (CTR) and ROI. Conducted competitor benchmarking to refine brand messaging and positioning.
Account Manager – Meta Ads Support at Accenture
January 1, 2025 - PresentSupported business clients in campaign analysis, attribution tracking, and ad optimisation. Provided solutions for billing, targeting, and creative performance challenges. Partnered with internal teams to enhance account structures, audience targeting, and ad formats. Helped clients refine funnel strategies, resulting in improved campaign efficiency and ROI.
BR Selling Partner Support at Amazon
October 1, 2024 - August 18, 2025Assisted Brazilian Amazon sellers using FBA with inventory, pricing, and marketplace strategy. Guided sellers to optimise product listings and increase sales performance. Contributed to operational improvements, driving seller satisfaction and retention.
BR Advance Technician – Digital Specialist Team at Amazon
January 1, 2020 - August 18, 2025Provided advanced technical support and mentored underperforming agents to improve KPIs. Delivered training modules on Amazon services and devices. Assisted team leads with performance management and onboarding.
CSBR Digital Specialist at Amazon
May 1, 2019 - August 18, 2025Delivered technical support via phone, email, and chat for Amazon devices and platforms. Recognized for consistent overperformance and selected to support team development. Provided peer coaching and mentoring that improved team knowledge and service quality.
Freelance Digital Marketing Consultant at Wellness Professional (Client)
February 1, 2024 - January 1, 2025Executed a digital marketing strategy achieving 40% growth in engagement and new clients. Designed targeted social media plans that attracted international retreat invitations and expanded market reach. Specialized in data-driven campaigns, SEO, paid social, and content marketing with customized reporting.
Selling Partner Support at Amazon
March 1, 2020 - December 1, 2024Delivered technical support for Fulfillment by Amazon (FBA), enhancing product listings, inventory flow, and operations. Resolved marketplace issues for high-volume accounts to maintain business continuity and seller experience. Collaborated on performance testing during major events.
Advanced Technician at Amazon
May 1, 2019 - March 1, 2020Mentored new hires and underperforming agents, resulting in a 15% average improvement in technical expertise and resolution accuracy. Served as team lead during managerial absences, prioritized tasks, delegated assignments, and maintained seamless operations. Oversaw production issue escalations and delivered workshops on the technical architecture of Amazon digital services.
Digital Specialist (Customer Service) at Amazon
January 1, 2015 - April 1, 2019Provided multi-channel technical support for Amazon digital platforms, devices, apps, and services. Mentored peers and contributed to training documentation; resolved escalated production-level incidents and supported performance onboarding.
Education
Digital Marketing & Social Media at Frankfort Academy
November 1, 2022 - December 1, 2023Team Management & Leadership at Amazon
January 1, 2019 - December 31, 2019Portuguese at Centro de Estudios Brasileños
January 1, 2015 - December 31, 2015Conversational English at NLC
January 1, 2012 - December 31, 2012High School Diploma at Sistema Educativo Bendito Jesús
January 1, 2009 - December 31, 2009Digital Marketing Certificate at Frankfort Academy
January 1, 2023 - January 1, 2023Team Management & Leadership at Amazon
January 1, 2019 - January 1, 2019Advanced Portuguese at Centro de Estudios Brasileños
January 1, 2015 - January 1, 2015Conversational English at NLC
January 1, 2012 - January 1, 2012High School Diploma at Sistema Educativo Bendito Jesús
January 1, 2009 - January 1, 2009Qualifications
Graphic Design and Brand Development
January 11, 2030 - January 14, 2026Video Editing and 3D Modeling and Animation
January 11, 2030 - January 14, 2026Digital Marketing Certificate
January 1, 2023 - January 1, 2023Team Management & Leadership
January 1, 2019 - January 1, 2019Advanced Portuguese
January 1, 2015 - January 1, 2015Conversational English
January 1, 2012 - January 1, 2012High School Diploma
January 1, 2009 - January 1, 2009Graphic Design and Brand Development
January 11, 2030 - January 14, 2026Video Editing and 3D Modeling and Animation
January 11, 2030 - January 14, 2026Industry Experience
Retail, Healthcare, Professional Services, Software & Internet, Travel & Hospitality, Media & Entertainment, Other
Experience Level
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