Available to hire
I am a digital strategist and IT entrepreneur with over 20 years of experience in delivering tailored web, marketing, and business automation solutions. As the founder of e-Service, I have helped more than 60,000 clients by providing comprehensive IT and digital solutions, focusing on SEO, SEM, e-commerce, and AI-assisted content workflows.
I am results-oriented, deadline-driven, and constantly committed to scalable success. I excel in building systems, solving problems, and executing projects with discipline and strategic thinking, leveraging the latest AI tools and technologies to enhance digital marketing and business automation efforts.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Italian
Fluent
English
Intermediate
Work Experience
Founder & CEO at e-Service di Puzzo Davide
January 1, 2003 - PresentFounded and manage e-Service since 2003, providing IT and digital solutions to over 60,000 clients. Services cover hardware and software support, website development (PHP, MySQL, HTML, WordPress), SEO, SEM, web marketing, analytics, forecasting, custom business software, and enterprise network infrastructure design. Delivered over 100 successful client projects resulting in significant traffic growth and conversions. Developed a proprietary tool to recover '(not provided)' keyword data in Google Analytics. Managed Google Ads campaigns with budgets exceeding €260K per year and built secure, scalable e-commerce platforms. Oversaw full-cycle project management with focus on client satisfaction and deadlines. Led teams of developers, designers, content writers, and analysts on SEO and digital projects.
Network Administrator & Software Developer at FIAT Sales and Garage (ATES)
December 31, 2002 - August 19, 2025Streamlined IT infrastructure for efficiency and performance. Developed sales and warehouse tracking tools and performed analytics to support marketing decisions.
Web Developer & IT Support at Beta System – Vobis
December 31, 2001 - August 19, 2025Built web applications and logistics tools. Improved warehouse systems achieving annual savings of €30,000.
Founder & CEO at e-Service di Puzzo Davide
January 1, 2003 - PresentFounded and currently manage e-Service since 2003, providing IT and digital solutions to over 60,000 clients. Services offered include hardware & software support, website development (PHP, MySQL, HTML, WordPress), SEO, SEM, web marketing, analytics, forecasting, custom business software, and LAN/WIFI/WIMAX networks. Delivered over 100 client projects with results such as +380% organic traffic growth, 180% lead generation increase, and 3X online sales growth. Developed proprietary algorithms for analytics enhancement, managed Google Ads campaigns exceeding €260K yearly, and built secure e-commerce platforms. Oversaw infrastructure design, managed multi-disciplinary teams, and upheld ISO 9001 quality management standards.
Network Administrator & Software Developer at FIAT Sales and Garage (ATES)
December 31, 2002 - August 19, 2025Streamlined IT infrastructure to improve efficiency and performance. Developed tools for sales and warehouse tracking. Provided analytics support for marketing decisions.
Web Developer & IT Support at Beta System – Vobis
December 31, 2001 - August 19, 2025Built web applications and logistics tools. Enhanced warehouse systems, achieving annual savings of €30,000.
Founder & CEO at e-Service di Puzzo Davide
January 1, 2003 - PresentFounded and manage e-Service, offering IT and digital solutions since 2003, helping over 60,000 clients. Services include hardware & software support, website development using PHP, MySQL, HTML, WordPress, SEO, SEM, web marketing, analytics, forecasting, custom business software, and network infrastructures. Delivered over 100 client projects with significant improvements in traffic growth, lead generation, and conversions. Developed a proprietary algorithm to recover '(not provided)' keyword data in Google Analytics. Managed Google Ads campaigns with budgets of over €260K per year, increasing lead generation by 180% and reducing CPA by 27%. Led full-cycle project management and maintained ISO 9001 quality standards.
Network Administrator & Software Developer at FIAT Sales and Garage (ATES)
December 31, 2002 - August 19, 2025Streamlined IT infrastructure to improve efficiency and performance. Developed sales and warehouse tracking tools and performed analytics to support marketing decisions.
Web Developer & IT Support at Beta System – Vobis
December 31, 2001 - August 19, 2025Built web applications and logistics tools to improve warehouse systems, resulting in annual savings of €30,000.
Education
Diploma in Industrial Chemistry at Istituto Tecnico Industriale “E. Majorana,” Ragusa
September 1, 1991 - June 30, 1996Diploma in Industrial Chemistry at Istituto Tecnico Industriale “E. Majorana,” Ragusa
September 1, 1992 - July 1, 1996Diploma in Industrial Chemistry at Istituto Tecnico Industriale “E. Majorana,” Ragusa
September 1, 1992 - July 1, 1996Qualifications
Google Partner – e-Service di Puzzo Davide
January 11, 2030 - August 19, 2025Aruba Business Partner – e-Service di Puzzo Davide
January 11, 2030 - August 19, 2025ISO 9001 Quality Management System – Certified via Wellcome chain
January 11, 2030 - August 19, 2025Google Ads Certification – Search Network
January 1, 2025 - December 31, 2026Google Ads Certification – Display Network
January 1, 2025 - December 31, 2026Google Ads Certification – Video Advertising
January 1, 2025 - December 31, 2026Google Ads Certification – Measurement
January 1, 2025 - December 31, 2026Google Ads Certification – Shopping Ads (AI-Powered)
January 1, 2025 - December 31, 2026Google Ads Certification – Apps
January 1, 2025 - December 31, 2026Google Ads Certification – Creative
January 1, 2025 - December 31, 2026Google Analytics – Certified
January 11, 2030 - April 9, 2026Google Grow Offline Sales
April 8, 2025 - April 8, 2026LinkedIn Learning SEO Foundations
April 10, 2018 - August 19, 2025LinkedIn Learning Writing a Marketing Plan
April 10, 2018 - August 19, 2025LinkedIn Learning Sales: Business-to-Consumer Online
May 19, 2018 - August 19, 2025Google Partner – e-Service di Puzzo Davide
January 11, 2030 - August 19, 2025Aruba Business Partner – e-Service di Puzzo Davide
January 11, 2030 - August 19, 2025ISO 9001 Quality Management System – Certified via Wellcome chain
January 11, 2030 - August 19, 2025Google Ads Certification – Search Network
January 1, 2025 - December 31, 2026Google Ads Certification – Display Network
January 1, 2025 - December 31, 2026Google Ads Certification – Video Advertising
January 1, 2025 - December 31, 2026Google Ads Certification – Measurement
January 1, 2025 - December 31, 2026Google Ads Certification – Shopping Ads (AI Powered)
January 1, 2025 - December 31, 2026Google Ads Certification – Apps
January 1, 2025 - December 31, 2026Google Ads Certification – Creative
January 1, 2025 - December 31, 2026Google Analytics Certified
April 10, 2024 - April 9, 2026Google Grow Offline Sales
April 8, 2025 - April 8, 2026LinkedIn Learning: SEO Foundations
April 10, 2018 - August 19, 2025LinkedIn Learning: Writing a Marketing Plan
April 10, 2018 - August 19, 2025LinkedIn Learning: Sales: Business-to-Consumer Online
May 19, 2018 - August 19, 2025Google Ads Certifications - Search Network
January 1, 2025 - December 31, 2026Google Ads Certifications - Display Network
January 1, 2025 - December 31, 2026Google Ads Certifications - Video Advertising
January 1, 2025 - December 31, 2026Google Ads Certifications - Measurement
January 1, 2025 - December 31, 2026Google Ads Certifications - Shopping Ads (AI Powered)
January 1, 2025 - December 31, 2026Google Ads Certifications - Apps
January 1, 2025 - December 31, 2026Google Ads Certifications - Creative
January 1, 2025 - December 31, 2026Google Analytics Certified
April 10, 2023 - April 9, 2026Google Grow Offline Sales
April 8, 2025 - April 8, 2026ISO 9001 Quality Management System
January 11, 2030 - August 19, 2025Google Partner
January 11, 2030 - August 19, 2025Aruba Business Partner
January 11, 2030 - August 19, 2025Industry Experience
Computers & Electronics, Retail, Professional Services, Software & Internet, Financial Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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