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I am a Digital Marketing enthusiast with over six years of experience in sales, client relationship management, and marketing. I have a strong track record of exceeding sales targets, managing portfolios effectively, and enhancing customer satisfaction. With a proactive drive and a focus on risk and controls, I thrive in dynamic, results-oriented environments. I pride myself on multitasking skills and early issue resolution to optimize digital marketing campaigns for impactful results. Holding an M.Sc. in Marketing Management (Digital) from Bournemouth University and a B.A. in History & International Studies, I continuously strive to improve client engagement and campaign performance using data-driven insights.…I am a Digital Marketing enthusiast with over six years of experience in sales, client relationship management, and marketing. I have a strong track record of exceeding sales targets, managing portfolios effectively, and enhancing customer satisfaction. With a proactive drive and a focus on risk and controls, I thrive in dynamic, results-oriented environments. I pride myself on multitasking skills and early issue resolution to optimize digital marketing campaigns for impactful results. Holding an M.Sc. in Marketing Management (Digital) from Bournemouth University and a B.A. in History & International Studies, I continuously strive to improve client engagement and campaign performance using data-driven insights.

Randy Udeh

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I am a Digital Marketing enthusiast with over six years of experience in sales, client relationship management, and marketing. I have a strong track record of exceeding sales targets, managing portfolios effectively, and enhancing customer satisfaction. With a proactive drive and a focus on risk and controls, I thrive in dynamic, results-oriented environments. I pride myself on multitasking skills and early issue resolution to optimize digital marketing campaigns for impactful results. Holding an M.Sc. in Marketing Management (Digital) from Bournemouth University and a B.A. in History & International Studies, I continuously strive to improve client engagement and campaign performance using data-driven insights.…I am a Digital Marketing enthusiast with over six years of experience in sales, client relationship management, and marketing. I have a strong track record of exceeding sales targets, managing portfolios effectively, and enhancing customer satisfaction. With a proactive drive and a focus on risk and controls, I thrive in dynamic, results-oriented environments. I pride myself on multitasking skills and early issue resolution to optimize digital marketing campaigns for impactful results. Holding an M.Sc. in Marketing Management (Digital) from Bournemouth University and a B.A. in History & International Studies, I continuously strive to improve client engagement and campaign performance using data-driven insights.

Available to hire

I am a Digital Marketing enthusiast with over six years of experience in sales, client relationship management, and marketing. I have a strong track record of exceeding sales targets, managing portfolios effectively, and enhancing customer satisfaction. With a proactive drive and a focus on risk and controls, I thrive in dynamic, results-oriented environments.

I pride myself on multitasking skills and early issue resolution to optimize digital marketing campaigns for impactful results. Holding an M.Sc. in Marketing Management (Digital) from Bournemouth University and a B.A. in History & International Studies, I continuously strive to improve client engagement and campaign performance using data-driven insights.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Digital Marketing Assistant at Soldiers, Sailors, and Airmen's Families Association (SSAFA)

May 1, 2024 - Present

Developed and curated engaging content across social media platforms, planned and scheduled content calendars, fostered community engagement to enhance brand loyalty, tracked KPIs such as reach and conversions, generated performance reports, and managed multiple social media campaigns.

Digital Sales and Marketing Associate at Batolad Ltd

March 31, 2024 - August 19, 2025

Published social media content using Hubspot, utilized KPIs for data-driven decisions, identified campaign optimization opportunities to improve ROI, and prepared performance reports with key metrics and recommendations.

Customer Care Consultant (Telephone Sales) at AXA UK

January 31, 2024 - August 19, 2025

Prepared health insurance quotes and built client relationships by listening actively and matching needs to budget. Sold policies, recommended additional services, maintained product knowledge, assisted with claims and policy inquiries, contributed to client and market development strategies, and maintained a 33% monthly quote average and 27% quote-to-sale average. Quality Assurance trained to mitigate risk and meet regulatory standards.

Account Manager & Marketing Assistant at Homely Health Care Ltd

February 28, 2023 - August 19, 2025

Managed portfolios and client relationships, resolved client complaints, served as primary contact for inquiries, managed social media marketing campaigns for recruitment and events, conducted keyword research using SEMrush and Google Keyword Planner to improve SEO, performed content audits for website relevance, and produced data-centric reports evaluating social media recruitment campaigns and SEO impact.

Digital Marketing Internship at GAIA CARD UK

November 30, 2021 - August 19, 2025

Created and executed digital marketing strategies, identified target audiences, crafted compelling content for multiple digital channels, collaborated with sales to create optimized promotional materials, monitored customer journeys to enhance UX, managed budgets and ad performance, used analytics tools for campaign measurement, and generated effectiveness reports.

Senior Account Manager at Fidelity Bank Plc

January 31, 2021 - August 19, 2025

Acted as lead contact for accounts, built and maintained strong customer relationships, identified new business among clients, assisted in proposal submissions for client onboarding, managed account renewals and agreements, liaised with internal teams to improve customer experience, addressed client inquiries about loans and new accounts, ensured prompt logging in CRM systems, and attended in-person client meetings.

Account Manager at Fidelity Bank Plc

June 30, 2020 - August 19, 2025

Developed complaints templates to maintain high client retention, built relationships with key customers resulting in a 40% retention increase, collaborated with external project managers to meet objectives, assisted clients with account openings, power of attorney, declarations, membership certificates, and dispatch of welcome packs, and contributed to branch profit growth through sales strategies.

Call Centre Assistant at Fidelity Bank Plc

September 30, 2018 - August 19, 2025

Assisted customers, resolved complaints, and informed customers about company products and services.

Telesales & Marketing Executive at NetPlusDotCom

December 31, 2015 - August 19, 2025

Managed partner vendors and business plans, monitored backend data, followed up with incomplete purchases, upsold and cross-sold products complementing clients’ initial purchases.