I am an experienced manager with 20 years of transferable skills in project management, business operations, personnel leadership, and accounting. My background spans various industries where I have demonstrated an ability to oversee complex operations while maintaining strong customer service and client relationship management. In addition to my corporate experience, I have also worked independently as a freelance creative professional specializing in website development and video editing. I take pride in designing custom digital solutions and producing high-quality video content tailored to my clients' needs.

Jessica D. Freel

I am an experienced manager with 20 years of transferable skills in project management, business operations, personnel leadership, and accounting. My background spans various industries where I have demonstrated an ability to oversee complex operations while maintaining strong customer service and client relationship management. In addition to my corporate experience, I have also worked independently as a freelance creative professional specializing in website development and video editing. I take pride in designing custom digital solutions and producing high-quality video content tailored to my clients' needs.

Available to hire

I am an experienced manager with 20 years of transferable skills in project management, business operations, personnel leadership, and accounting. My background spans various industries where I have demonstrated an ability to oversee complex operations while maintaining strong customer service and client relationship management.

In addition to my corporate experience, I have also worked independently as a freelance creative professional specializing in website development and video editing. I take pride in designing custom digital solutions and producing high-quality video content tailored to my clients’ needs.

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Work Experience

Real Estate Manager at CBRE, Inc.
June 30, 2024 - August 19, 2025
Supported property disposition ensuring compliance and operational readiness. Increased property revenue via effective lease administration and cost-saving measures. Prepared and analyzed financial reports, budgets, and operating expenses. Coordinated inspections and negotiated contracts for maintenance and repairs. Managed tenant improvement and capital projects, ensuring on-time completion and budget adherence. Acted as the main tenant contact, addressing service requests and strengthening tenant relationships.
Freelancer at Self-employed
April 1, 2023 - August 19, 2025
Designed and developed custom websites focused on responsive design, SEO, and user experience for small businesses and individuals. Edited high-quality video content including wedding event coverage, video memorials, classroom support videos, and social media content for YouTubers. Provided on-site technical support and project assistance including home and appliance setup. Collaborated with clients to deliver tailored digital and creative solutions.
Real Estate Manager / Assistant Real Estate Manager / Real Estate Services Coordinator at CBRE, Inc.
March 31, 2018 - August 19, 2025
Managed accounting tasks such as monthly income reporting, vendor payables, capital improvements, and year-end reconciliations. Assisted in budget review and bid proposals. Coordinated building evaluations, contracts, and tenant improvement projects. Handled tenant appreciation events and daily service requests. Supervised teams including security, engineering, and office staff. Helped set up Class-A buildings for ownership and maintained work order systems.
Relationship Manager at First Data Corporation
April 1, 2008 - August 19, 2025
Managed account activities including cancellations, revenue tracking, and pricing adjustments. Handled accounts payable and receivable for merchants. Maintained relationships with over 500 customer accounts. Assisted new account setups and trained merchants on product offerings. Conducted audits and periodic account reviews to maintain account accuracy.
Tenant Services Coordinator at CMD Realty Investors
November 1, 2006 - August 19, 2025
Processed accounts receivable/payable for utilities and maintenance. Customized utility billing according to lease easement agreements. Coordinated building remodeling and expansion projects. Managed emergency maintenance and ensured timely operational responses. Reviewed lease agreements related to tenant service requests and processed billing accordingly. Addressed and resolved tenant issues related to building access and utilities.
Operations Manager at American Multi-Cinema
April 1, 2005 - August 19, 2025
Oversaw daily theater cash auditing and operations, independently running shifts. Expanded to managing all theater operations including new location implementations. Controlled staffing levels, interviewed, hired, trained, and coached 120 employees. Managed payroll duties and introduced new training principles for team members.

Education

Postproduction Visual Certification at Lonestar Community College
January 1, 2024 - August 19, 2025
Bachelor of Arts: General Studies at St. Thomas University
January 1, 2008 - January 1, 2009
at Sam Houston University
January 1, 1999 - January 1, 2000
at University of Texas at Arlington
January 1, 1998 - January 1, 1999
at North Harris Community College
January 1, 1995 - January 1, 1998

Qualifications

Postproduction Visual Certification
January 1, 2024 - August 19, 2025

Industry Experience

Real Estate & Construction, Professional Services, Media & Entertainment, Software & Internet, Consumer Goods