Available to hire
I recently concluded my role at Michelin (June 2025), where I honed my skills in operations, cross-functional coordination, and customer support in a dynamic corporate environment. I am eager to contribute to a fast-growing, remote-first company where data-driven decision making and strategic ownership are valued. I am a results-driven professional with a strong background in leadership, problem-solving, and team collaboration.
I excel at managing diverse teams, optimizing workflows, and driving operational efficiency, with a proven track record of implementing innovative solutions that enhance performance. Recognized for fostering a positive work environment, building strong relationships, and ensuring seamless cross-functional collaboration. I thrive in dynamic environments, leveraging analytical skills to resolve challenges effectively and drive continuous improvement. Passionate about innovation, adaptability, and professional growth, I am always eager to learn, contribute, and help teams achieve success.
Experience Level
Language
Greek, Modern
Fluent
English
Fluent
Work Experience
Customer Care Advisor at Michelin
June 1, 2025 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Client Services Analyst at Ascensos
March 1, 2024 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Senior Content Moderator at Tech Mahindra
October 1, 2023 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
General Manager at Asociaia Smart Creative Education
March 1, 2023 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Casino Dealer (Part-Time) at Playtech
August 1, 2022 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Administrator at SCS Sweet Donuts SRL
April 1, 2022 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Export Manager at Vetro Design
September 1, 2019 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Assistant Manager at Europi Press
May 1, 2013 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Administrative Assistant at Isthmia Hotel
August 1, 2011 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Customer Care Advisor at Michelin
June 1, 2025 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Client Services Analyst at Ascensos
March 1, 2024 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Senior Content Moderator at Tech Mahindra
October 1, 2023 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
General Manager at Asociatia Smart Creative Education
March 1, 2023 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Casino Dealer (Part-Time) at Playtech
August 1, 2022 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Administrator at SCS Sweet Donuts Srl
April 1, 2022 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Export Manager at Vetro Design
September 1, 2019 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Assistant Manager at Europi Press
May 1, 2013 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Administrative Assistant at Isthmia Hotel
August 1, 2011 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Customer Care Advisor at Michelin
June 1, 2025 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Client Services Analyst at Ascensos
March 1, 2024 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Senior Content Moderator at Tech Mahindra
October 1, 2023 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
General Manager at Asociatia Smart Creative Education
March 1, 2023 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Casino Dealer (Part-Time) at Playtech
August 1, 2022 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Administrator at SCSweet Donuts Srl
April 1, 2022 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Export Manager at Vetro Design
September 1, 2019 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Assistant Manager at Europi Press
May 1, 2013 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Administrative Assistant at Isthmia Hotel
August 1, 2011 - August 19, 2025Provided exceptional customer service, handling inquiries and resolving issues. Managed logistics, ensuring smooth order processing and deliveries. Utilized CRM software to track customer interactions and provide personalized service. Developed strategies to enhance customer satisfaction and service quality.
Education
Masters Degree at Universitate Valahia din Târgoviste
January 1, 2016 - January 1, 2018Masters and Bachelors Degree at Universitate Valahia din Târgoviste
January 1, 2013 - January 1, 2018High School Diploma at Liceul Teoretic I.H. Rădulescu din Târgoviste
January 1, 2004 - January 1, 2008Masters Degree at Universitatea Valahia din Targoviste
January 1, 2016 - January 1, 2018Masters and Bachelors Degree at Universitatea Valahia din Targoviste
January 1, 2013 - January 1, 2018High School Diploma at Liceul Teoretic I.H. Rdulescu din Targoviste
January 1, 2004 - January 1, 2008Masters Degree at Universitate a Valahia din Targoviste
January 1, 2016 - January 1, 2018Masters and Bachelors Degree at Universitate a Valahia din Targoviste
January 1, 2013 - January 1, 2018High School Diploma at Liceul Teoretic I.H. Rdulescu din Targoviste
January 1, 2004 - January 1, 2008Qualifications
Six Sigma White Belt
January 11, 2030 - August 19, 2025Packt Agile Leadership: Introducing Agile Leadership
January 11, 2030 - August 19, 2025Modern Slavery Awareness iHASCO
January 11, 2030 - August 19, 2025Expressing Approval and Disapproval Coorpacademy (Michelin Content)
January 11, 2030 - August 19, 2025Respect: How to Work with Someone You Dislike
January 11, 2030 - August 19, 2025ej4 Build a Resilient and Adaptable Workforce The Expert Academy
January 11, 2030 - August 19, 2025Recognizing Moral Harassment Coorpacademy (Michelin Content)
January 11, 2030 - August 19, 2025The Communication Process onehourlearning
January 11, 2030 - August 19, 2025Critical Thinking and Problem Solving Enspark
January 11, 2030 - August 19, 2025Critical Thinking Stone River Learning
January 11, 2030 - August 19, 2025Time Management Training Academy for Health & Fitness
January 11, 2030 - August 19, 2025Six Sigma White Belt
January 11, 2030 - August 19, 2025Packt Agile Leadership: Introducing Agile Leadership
January 11, 2030 - August 19, 2025Modern Slavery Awareness
January 11, 2030 - August 19, 2025Expressing Approval and Disapproval
January 11, 2030 - August 19, 2025Respect: How to Work with Someone You Dislike
January 11, 2030 - August 19, 2025Build a Resilient and Adaptable Workforce
January 11, 2030 - August 19, 2025Recognizing Moral Harassment
January 11, 2030 - August 19, 2025The Communication Process
January 11, 2030 - August 19, 2025Critical Thinking and Problem Solving
January 11, 2030 - August 19, 2025Critical Thinking
January 11, 2030 - August 19, 2025Time Management
January 11, 2030 - August 19, 2025Six Sigma White Belt
January 11, 2030 - August 19, 2025Packt Agile Leadership: Introducing Agile Leadership
January 11, 2030 - August 19, 2025Modern Slavery Awareness
January 11, 2030 - August 19, 2025Expressing Approval and Disapproval
January 11, 2030 - August 19, 2025Respect: How to Work with Someone You Dislike
January 11, 2030 - August 19, 2025Build a Resilient and Adaptable Workforce
January 11, 2030 - August 19, 2025Recognizing Moral Harassment
January 11, 2030 - August 19, 2025The Communication Process
January 11, 2030 - August 19, 2025Critical Thinking and Problem Solving
January 11, 2030 - August 19, 2025Critical Thinking
January 11, 2030 - August 19, 2025Time Management
January 11, 2030 - August 19, 2025Industry Experience
Manufacturing, Professional Services, Retail, Travel & Hospitality, Education, Other, Software & Internet
Experience Level
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