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I am a Digital Media and Learning Experience Designer with a proven track record of creating high-impact, engaging video content that drives user adoption and simplifies complex information. I combine advanced technical video production skills with a data-driven approach to optimize content efficacy and learner engagement. I am a collaborative self-starter passionate about innovating and improving modern learning experiences. Throughout my career, I have honed my skills in designing intuitive tutorial videos, streamlining internal processes, and spearheading video marketing strategies that support enterprise-wide educational and adoption goals. With strong communication skills and expertise in technical support and cross-functional collaboration, I excel in aligning video content with strategic launches and training needs to maximize impact and retention.…I am a Digital Media and Learning Experience Designer with a proven track record of creating high-impact, engaging video content that drives user adoption and simplifies complex information. I combine advanced technical video production skills with a data-driven approach to optimize content efficacy and learner engagement. I am a collaborative self-starter passionate about innovating and improving modern learning experiences. Throughout my career, I have honed my skills in designing intuitive tutorial videos, streamlining internal processes, and spearheading video marketing strategies that support enterprise-wide educational and adoption goals. With strong communication skills and expertise in technical support and cross-functional collaboration, I excel in aligning video content with strategic launches and training needs to maximize impact and retention.

Phil Wesson

Video Editor, Animator, Project Manager, +2

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I am a Digital Media and Learning Experience Designer with a proven track record of creating high-impact, engaging video content that drives user adoption and simplifies complex information. I combine advanced technical video production skills with a data-driven approach to optimize content efficacy and learner engagement. I am a collaborative self-starter passionate about innovating and improving modern learning experiences. Throughout my career, I have honed my skills in designing intuitive tutorial videos, streamlining internal processes, and spearheading video marketing strategies that support enterprise-wide educational and adoption goals. With strong communication skills and expertise in technical support and cross-functional collaboration, I excel in aligning video content with strategic launches and training needs to maximize impact and retention.…I am a Digital Media and Learning Experience Designer with a proven track record of creating high-impact, engaging video content that drives user adoption and simplifies complex information. I combine advanced technical video production skills with a data-driven approach to optimize content efficacy and learner engagement. I am a collaborative self-starter passionate about innovating and improving modern learning experiences. Throughout my career, I have honed my skills in designing intuitive tutorial videos, streamlining internal processes, and spearheading video marketing strategies that support enterprise-wide educational and adoption goals. With strong communication skills and expertise in technical support and cross-functional collaboration, I excel in aligning video content with strategic launches and training needs to maximize impact and retention.

Available to hire

I am a Digital Media and Learning Experience Designer with a proven track record of creating high-impact, engaging video content that drives user adoption and simplifies complex information. I combine advanced technical video production skills with a data-driven approach to optimize content efficacy and learner engagement. I am a collaborative self-starter passionate about innovating and improving modern learning experiences.

Throughout my career, I have honed my skills in designing intuitive tutorial videos, streamlining internal processes, and spearheading video marketing strategies that support enterprise-wide educational and adoption goals. With strong communication skills and expertise in technical support and cross-functional collaboration, I excel in aligning video content with strategic launches and training needs to maximize impact and retention.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Motion Graphic

Expert

HubSpot

Intermediate

Language

Japanese

Intermediate

Work Experience

Technical Support Specialist at FX Home/Artlist

January 1, 2024 - August 19, 2025

Designed and developed a library of intuitive tutorial videos and knowledge base assets that reduced customer onboarding time by 30%, creating learning content that accelerates proficiency. Provided expert-level technical support, troubleshooting complex software issues for a diverse user base, demonstrating exceptional communication, patience, and ability to explain technical concepts clearly to non-technical learners. Streamlined internal processes for license and account management, improving resolution efficiency by 25%, showcasing ability to work independently and improve workflows under general direction.

Video Marketing Manager at Toast, Inc.

January 1, 2020 - August 19, 2025

Spearheaded the strategy and production of over 300 video assets including product training, demos, and internal culture initiatives, directly supporting enterprise-wide education and adoption goals. Collaborated cross-functionally with marketing, sales, and product teams to align video content with strategic launches and training needs, building and maintaining strong relationships with diverse stakeholders. Leveraged analytical software to refine video performance, increasing engagement rates by 40% and reducing viewer drop-off by 25%, applying a data-informed approach to maximize content impact and retention.