I am a results-driven Content and Social Media Manager with over 5 years of experience in content creation, social media strategy, and digital marketing. I specialize in producing high-quality video content, managing teams, and executing multi-platform campaigns that boost brand visibility and audience engagement. I enjoy working on projects that merge creativity with data-driven insights to optimize marketing performance. Currently, I collaborate with students from Limerick Technological University of Shannon on digital marketing initiatives and design website prototypes for non-profits. I am passionate about continuously improving my skills in digital marketing and analytics and have extensive experience working with large clients like Randstad, Google (via Accenture), and Synchrony Bank (via Genpact).

Sanjay Rudroju

I am a results-driven Content and Social Media Manager with over 5 years of experience in content creation, social media strategy, and digital marketing. I specialize in producing high-quality video content, managing teams, and executing multi-platform campaigns that boost brand visibility and audience engagement. I enjoy working on projects that merge creativity with data-driven insights to optimize marketing performance. Currently, I collaborate with students from Limerick Technological University of Shannon on digital marketing initiatives and design website prototypes for non-profits. I am passionate about continuously improving my skills in digital marketing and analytics and have extensive experience working with large clients like Randstad, Google (via Accenture), and Synchrony Bank (via Genpact).

Available to hire

I am a results-driven Content and Social Media Manager with over 5 years of experience in content creation, social media strategy, and digital marketing. I specialize in producing high-quality video content, managing teams, and executing multi-platform campaigns that boost brand visibility and audience engagement. I enjoy working on projects that merge creativity with data-driven insights to optimize marketing performance.

Currently, I collaborate with students from Limerick Technological University of Shannon on digital marketing initiatives and design website prototypes for non-profits. I am passionate about continuously improving my skills in digital marketing and analytics and have extensive experience working with large clients like Randstad, Google (via Accenture), and Synchrony Bank (via Genpact).

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Work Experience

Catering Assistant - Hospitality & Customer Service at Dunnes Stores Café, Jetland
November 1, 2024 - Present
Delivered excellent front-line customer service in a high-traffic hospitality setting. Handled daily queries and ensured customer satisfaction and retention. Maintained food hygiene and safety standards while assisting with preparation and serving. Contributed to team success during peak hours with flexibility and accuracy. Gained valuable experience in customer interaction, problem-solving, and conflict handling.
Recruiter & Social and Digital Media Marketer - USA & UK Markets at Randstad Global Capability Center (Randstad GCC)
April 24, 2023 - Present
Recruited for customer service and digital roles; improved placement rates by 40%. Strengthened employer branding with targeted social media content and campaigns. Created digital strategies for sourcing and engaging talent, aligning with business needs. Delivered strong communication, emotional intelligence, and client-focused service. Recognised by UK clients for building trustworthy relationships and supporting long-term hiring.
Customer Support Executive at Accenture (Pixel Products Process)
February 15, 2023 - August 20, 2025
Provided excellent customer support for Pixel product users via phone and email. Resolved product and service inquiries, delivering fast and empathetic support. Handled returns, replacements, and escalations while maintaining satisfaction standards. Promoted upsell opportunities by understanding customer needs. Developed strong conflict resolution and multitasking abilities in a fast-paced tech support environment.
Sales Associate - USA Synchrony Bank (Outbound Sales Calling Process) at Genpact
May 5, 2020 - August 20, 2025
Promoted financial products; exceeded conversion targets by 20% in Q4 2019. Delivered exceptional customer interaction and compliance in regulated processes. Managed stress effectively and maintained high daily performance levels.
Recruiter & Social and Digital Media Marketer at Randstad Global Capability Center (Randstad GCC)
April 24, 2023 - Present
Led content ideation and execution for social media campaigns and event planning to enhance brand awareness. Developed and executed high-quality video content ensuring a cinematic and engaging brand aesthetic. Managed a small social media team to achieve growth targets and maintain content quality. Created PR and influencer marketing strategies and analyzed social media performance to optimize engagement and event planning.
Senior Process Associate – Social Media Marketing at Accenture (Google Client)
February 15, 2023 - August 20, 2025
Managed digital and social media marketing for Google Pixel (USA), improving brand engagement. Led planning and execution of video shoots and SEO content to ensure brand storytelling consistency. Developed and implemented social media campaigns across Instagram, Facebook, TikTok, YouTube, and LinkedIn. Managed paid advertising campaigns for B2B and B2C marketing while optimizing performance and revenue. Provided insights on digital strategy and engagement analytics to refine content plans.
Process Associate – Digital & Social Media Marketing at Genpact (Synchrony Financial Client)
May 5, 2020 - August 20, 2025
Developed and implemented strategic social media marketing initiatives for Synchrony Bank (USA). Created and managed high-impact video content that increased customer engagement and brand loyalty. Conducted performance analysis of social media campaigns and optimized ad spend for maximum ROI.

Education

Master of Science in Digital Marketing and Analytics at Technological University of the Shannon (TUS)
January 11, 2030 - August 20, 2025
Bachelor's Degree at Himalayan Educational Institute of Management and Technology
January 1, 2018 - January 1, 2018
Intermediate at Narayana Junior College
January 1, 2014 - January 1, 2014
School at Gowtham Model School
January 1, 2012 - January 1, 2012
Master of Science in Digital Marketing and Analytics at Technological University of Shannon
January 11, 2030 - August 20, 2025
Bachelor's degree at Himalayan Educational Institute of Management and Technology
January 1, 2014 - January 1, 2018
Intermediate at Narayana Junior College
January 1, 2012 - January 1, 2014
School at Gowtham Model School
January 11, 2030 - January 1, 2012

Qualifications

Certified in Digital Marketing Fundamentals & GA4 Analytics - TUS
January 11, 2030 - August 20, 2025
Fundamentals of Digital Marketing Certification
January 11, 2030 - August 20, 2025
GA4 Certification
January 11, 2030 - August 20, 2025

Industry Experience

Retail, Professional Services, Media & Entertainment, Financial Services, Travel & Hospitality, Education, Non-Profit Organization