Available to hire
I am an experienced Cloud-Infrastructure Engineer with over 14 years in end-to-end application stack implementation and leading technical project delivery. I specialize in deploying and managing scalable Kubernetes clusters, Java microservices using GitOps and Helm, and designing AWS cloud infrastructures while managing Red Hat Linux environments. My expertise extends to monitoring tools such as Prometheus, Grafana, and the ELK stack, along with backend database management using MariaDB clusters.
Throughout my career, I have worked extensively in the Telecom OSS ERS domain delivering business-aligned robust technology solutions. I excel at leading teams, driving complex projects in agile environments, automating workflows, and ensuring system security and compliance through ITSM integration. My professional journey reflects a strong commitment to efficiency, scalability, and performance improvements in cloud and telecom sectors.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Advanced
Hindi
Advanced
Bengali
Advanced
Work Experience
Principal Engineer at Seamless Distribution System
October 1, 2016 - PresentLed and mentored a team of cloud engineers to deliver secure, scalable AWS and Kubernetes solutions. Designed GitOps CI/CD pipelines with ArgoCD and Kubernetes, improving deployment efficiency. Built Kubernetes clusters and deployed Java microservices using Helm. Implemented monitoring with Prometheus, Grafana, Nagios, and ELK stacks, integrating security audits. Managed Telecom ERS application deployments including Linux, Kubernetes, and OpenShift clusters. Automated configurations using Bash and scripting languages. Spearheaded infrastructure buildouts, achieving a 50% reduction in deployment time and a 35% cost reduction in AWS usage. Applied ITIL and Scrum methodologies and provided techno-functional support for product and project teams.
Sr. System Administrator at EMC Corporation
October 1, 2016 - August 20, 2025Managed Linux infrastructure and application deployments for in-house payment and pricing applications. Administered middleware including Tomcat, web servers, SSL, and SSO. Configured NGINX and Apache as reverse proxies and load balancers. Conducted load testing and performance tuning. Delivered offshore support for global e-commerce and storage clients.
Senior Technical Specialist at IBM India Pvt. Ltd.
February 1, 2015 - August 20, 2025Managed Linux and middleware infrastructure for compliance and security. Led ITSM practices and account modules. Authored MOP/SOP documentation and knowledge transfer across account business units. Delivered offshore support for global clients in aviation, e-commerce, and telecom domains. Built highly available 3-tier application stacks, managed SSL, SSO, JVM tuning, documentation, and go-live processes.
Sr. Operations Engineer at OnMobile Global Ltd.
November 1, 2012 - August 20, 2025Provided Linux infrastructure and application support for Telecom VAS products. Developed custom monitoring and automation with Bash. Acted as primary contact for customer sites, supporting deployments, upgrades, cutovers, and ITSM processes. Delivered offshore support for telecom clients across multiple countries.
Specialist at HCL Technologies Ltd.
March 1, 2012 - August 20, 2025Installed, configured, maintained, and troubleshot VAS applications on Linux/MySQL platforms. Managed deployment life cycle for global telecom clients. Administered Linux, MySQL, and SMTP technology stacks.
Tech-Ops Engineer at Comviva Ltd.
January 1, 2011 - August 20, 2025Provided L1 Linux and VAS operations support for telecom client sites. Adhered to local datacenter support policies and delivered offshore support for domestic telecom clients.
Principal Engineer at Seamless Distribution System
October 1, 2016 - PresentLed and mentored a team of cloud engineers to deliver secure and scalable solutions on AWS and Kubernetes. Designed GitOps CI/CD pipelines using ArgoCD and Helm. Built Kubernetes clusters and deployed Java microservices. Implemented monitoring with Prometheus, Grafana, Nagios, and ELK stacks, and managed reverse proxies and SSL certificates. Orchestrated infrastructure buildouts and optimized AWS infrastructure for cost efficiency. Applied ITIL and Scrum methodologies for project delivery and provided techno-functional support to multiple teams.
Sr. System Administrator at EMC Corporation
October 1, 2016 - August 20, 2025Managed Linux infrastructures and middleware for in-house payment and pricing applications. Supported application deployments and day-to-day operations with Tomcat, Apache, NGINX, SSL, and SSO. Conducted load testing, fine-tuning, and JVM tuning. Delivered offshore support for global e-commerce and storage clients.
Senior Technical Specialist at IBM India Pvt. Ltd.
February 1, 2015 - August 20, 2025Managed Linux infrastructure and security compliance, middleware infrastructure, and application compliance. Led ITSM practices and wrote MOP/SOP documentation. Delivered offshore support for global aviation and e-commerce clients, built highly available 3-layer application stacks with HTTP web servers, SSL/SSO, Java app servers, and provided knowledge transmission across account business units.
Sr. Operations Engineer at OnMobile Global Ltd.
November 1, 2012 - August 20, 2025Provided Linux infrastructure and application support for telecom VAS products including CRBT, USSD, and MCA. Developed custom monitoring and automation solutions. Acted as a single point of contact for customer sites and supported ITSM processes and deployment upgrades.
Specialist at HCL Technologies Ltd.
March 1, 2012 - August 20, 2025Performed installation, configuration, maintenance, and troubleshooting of VAS applications including SMSC, SMPP, SMSR, and USSD. Managed Linux and MySQL platforms and provided offshore support for global telecom clients.
Tech-Ops Engineer at Comviva Ltd.
January 1, 2011 - August 20, 2025Provided Level 1 Linux operations and site engineering support for telecom clients. Supported VAS operations and local datacenter adherence and delivered offshore support for domestic telecom clients.
Principal Engineer at Seamless Distribution System
October 1, 2016 - PresentLed and mentored a team of cloud engineers to deliver secure and scalable solutions across AWS and Kubernetes environments. Designed and implemented GitOps CI/CD pipelines using ArgoCD and Kubernetes improving deployment efficiency. Built on-prem Kubernetes clusters and deployed Java microservices with Helm charts. Developed comprehensive monitoring and logging with Prometheus, Grafana, Nagios, and ELK stacks. Managed telecom ERS application stack deployment on Linux, Kubernetes, and OpenShift, driving successful UAT and Go-Live. Automated system configs via scripting and optimized AWS infrastructure to reduce costs by 35%. Implemented HA MariaDB clusters with MaxScale proxy enhancing availability. Applied ITIL and Scrum methodologies for agile project delivery and supported multiple teams for customer rollouts.
Senior System Administrator at EMC Corporation
October 1, 2016 - August 20, 2025Managed Linux infrastructure to optimize operations and ensure application deployment and uptime for in-house payment and pricing applications. Administered middleware including Tomcat, Webserver, SSL, and SSO. Configured NGINX and Apache for load balancing backend Java servers. Executed load testing and JVM tuning to improve system performance. Delivered offshore support for global clients ensuring seamless application stack operation.
Senior Technical Specialist at IBM India Pvt. Ltd.
February 28, 2015 - August 20, 2025Managed Linux infrastructure and middleware compliance, performing OS and security patching. Led ITSM practices and served as account module lead. Authored MOP/SOP documentation and facilitated knowledge transmission. Delivered offshore support for aviation and e-commerce global clients. Built and maintained highly available three-layer application stacks including SSL, SSO, Java middleware, logging, and JVM tuning. Managed go-live transitions and handovers.
Senior Operations Engineer at OnMobile Global Ltd.
November 1, 2012 - August 20, 2025Provided Linux infrastructure, application support, and deployment for telecom VAS products such as CRBT, USSD, and MCA. Developed custom monitoring and automation tools using Bash scripting. Served as single point of contact for customer sites, supporting technical operations, upgrades, cutovers, and ITSM processes. Delivered offshore support to global telecom clients.
Specialist at HCL Technologies Ltd.
March 1, 2012 - August 20, 2025Performed installation, configuration, maintenance, and troubleshooting of telecom VAS systems (SMSC, SMPP, SMSR, USSD) on Linux and MySQL platforms. Managed application lifecycle and deployments. Delivered offshore support for global telecom clients. Managed Linux, MySQL, and SMTP technology stacks.
Tech-Ops Engineer at Comviva Ltd.
January 1, 2011 - August 20, 2025Provided L1 Linux and VAS operations support for telecom clients at local datacenters. Delivered on-site daily end-user support and ensured adherence to operational procedures. Supported domestic telecom clients including Aircel and Idea Telecom.
Education
M.Sc. (IT) at Sikkim Manipal University
January 11, 2030 - January 1, 2011BCA at Indira Gandhi National Open University
January 11, 2030 - January 1, 2009Higher Secondary at WBCHSE
January 11, 2030 - January 1, 2003M.Sc. (IT) at Sikkim Manipal University
January 1, 2009 - January 1, 2011BCA at Indira Gandhi National Open University
January 1, 2006 - January 1, 2009Higher Secondary at WBCHSE
January 1, 2003 - January 1, 2003M.Sc. (IT) at Sikkim Manipal University
January 11, 2030 - January 1, 2011BCA at Indira Gandhi National Open University
January 11, 2030 - January 1, 2009Higher Secondary at WBCHSE
January 11, 2030 - January 1, 2003Qualifications
AWS Certified Solutions Architect – Associate
January 11, 2030 - August 20, 2025Red Hat Certified Engineer (RHCE)
January 11, 2030 - August 20, 2025Microsoft Certified Professional (Windows Server 2003)
January 11, 2030 - August 20, 2025AWS Certified Solutions Architect – Associate
January 11, 2030 - August 20, 2025Red Hat Certified Engineer (RHCE)
January 11, 2030 - August 20, 2025Microsoft Certified Professional (Windows Server 2003)
January 11, 2030 - August 20, 2025AWS Certified Solutions Architect – Associate
January 11, 2030 - August 20, 2025Red Hat Certified Engineer (RHCE)
January 11, 2030 - August 20, 2025Microsoft Certified Professional (Windows Server 2003)
January 11, 2030 - August 20, 2025Industry Experience
Telecommunications, Software & Internet, Financial Services, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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