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I am a dedicated Virtual Assistant specializing in administrative support, email management, scheduling, and client relations. I am skilled in social media management, content creation, Shopify store management, and dropshipping. I am also proficient in GoHighLevel funnel building and automation, as well as workflow optimization. Committed to enhancing productivity and driving business growth through efficient support, strategic solutions, and the effective use of digital tools, I strive to provide valuable assistance that aligns with client goals and optimizes operations.…I am a dedicated Virtual Assistant specializing in administrative support, email management, scheduling, and client relations. I am skilled in social media management, content creation, Shopify store management, and dropshipping. I am also proficient in GoHighLevel funnel building and automation, as well as workflow optimization. Committed to enhancing productivity and driving business growth through efficient support, strategic solutions, and the effective use of digital tools, I strive to provide valuable assistance that aligns with client goals and optimizes operations.

Ro Selaine Lorzano

Social Media Manager, Content Creator, Graphic Designer

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I am a dedicated Virtual Assistant specializing in administrative support, email management, scheduling, and client relations. I am skilled in social media management, content creation, Shopify store management, and dropshipping. I am also proficient in GoHighLevel funnel building and automation, as well as workflow optimization. Committed to enhancing productivity and driving business growth through efficient support, strategic solutions, and the effective use of digital tools, I strive to provide valuable assistance that aligns with client goals and optimizes operations.…I am a dedicated Virtual Assistant specializing in administrative support, email management, scheduling, and client relations. I am skilled in social media management, content creation, Shopify store management, and dropshipping. I am also proficient in GoHighLevel funnel building and automation, as well as workflow optimization. Committed to enhancing productivity and driving business growth through efficient support, strategic solutions, and the effective use of digital tools, I strive to provide valuable assistance that aligns with client goals and optimizes operations.

Available to hire

I am a dedicated Virtual Assistant specializing in administrative support, email management, scheduling, and client relations. I am skilled in social media management, content creation, Shopify store management, and dropshipping. I am also proficient in GoHighLevel funnel building and automation, as well as workflow optimization.

Committed to enhancing productivity and driving business growth through efficient support, strategic solutions, and the effective use of digital tools, I strive to provide valuable assistance that aligns with client goals and optimizes operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Social Media Strategist & Manager at Iris Photo

June 1, 2024 - Present

Developed and implemented social media strategies to increase brand awareness, engagement, and conversions. Created, curated, and scheduled engaging content across Instagram, LinkedIn, and TikTok. Managed content calendars ensuring consistent posting aligned with brand voice and goals. Engaged with audiences by responding to comments, messages, and inquiries promptly and professionally. Designed eye-catching graphics, videos, and reels using Canva and Reels. Wrote compelling captions, hashtags, and calls-to-action (CTAs) to boost engagement. Stayed updated on social media algorithm changes and best practices.

Social Media Strategist & Manager at I’Lani Aesthetics

February 28, 2025 - August 21, 2025

Developed and executed social media strategies to enhance brand visibility, boost interaction, and drive conversions. Oversaw content calendars to ensure timely and consistent posting aligned with the brand’s messaging and objectives. Curated, created, and scheduled captivating content on Instagram. Fostered audience engagement by addressing comments, direct messages, and inquiries professionally. Crafted visually appealing graphics, videos, and reels using Canva, Instagram Reels, and Capcut. Kept up-to-date with the latest social media trends, algorithm updates, and best practices. Supported social media crisis management and reputation monitoring.

Social Media Manager at Konemai Luxury Travel

February 28, 2025 - August 21, 2025

Managed Instagram and Facebook accounts with regular posting, monitoring engagement, responding to messages and comments, and maintaining a consistent brand presence. Developed and implemented social media strategies aligned with business objectives, including campaign planning and goal setting. Created engaging content with compelling captions, designed posts, and produced multimedia content tailored to target audiences. Produced reels and graphics that matched brand guidelines. Executed email marketing campaigns, including newsletter writing and designing, subscriber list management, and tracking campaign performance. Performed administrative tasks such as schedule organization, report preparation, document management, correspondence, and day-to-day operational support.

Social Media Manager / Shopify Store Manager / Customer Support at CAZA Boutique

September 1, 2024 - Present

Stayed current with social media algorithms and best practices to align strategies with platform changes. Designed visually engaging content using Canva to maintain brand consistency. Created and scheduled posts, stories, reels, and videos aligned with brand voice and audience preferences. Managed content calendars ensuring timely posting aligned with marketing goals. Monitored trends and analytics to optimize content and engagement strategies. Engaged with followers by responding to comments and messages to enhance community interaction. Managed and updated Shopify store, including product listings, inventory, and categorization for smooth operations. Provided customer support via email, live chat, and social media, managing inquiries and returns. Assisted with email marketing campaigns, promotions, and product launches to boost sales. Analyzed sales data and customer feedback to identify improvements and increase conversions. Managed inventory and ensured accurate stock levels to pre

Client Support and Email Communications at Spartan Construction Group

July 1, 2025 - August 21, 2025

Composed and sent professional email communications to clients addressing inquiries, providing service details, and ensuring a positive customer experience. Responded to client inquiries via email, live chat, and phone/Google Meet, delivering accurate information and resolving concerns promptly. Maintained a courteous and professional demeanor in all customer interactions fostering trust and client satisfaction. Documented and tracked customer interactions to ensure timely follow-up and efficient service delivery.