Available to hire
I’m an empathetic and cheerful person with a strong drive to learn and a deep passion for writing. Over the past few years, my work experience has honed my inclination towards teamwork.
I’m creative and energetic, always eager to get involved and contribute to the success of shared goals. I’m an experienced social media manager with a passion for marketing and creativity. Skilled in campaign management, content creation, and data analysis for improved engagement and ROI.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Advanced
Work Experience
Content editor, video editor and copywriter at Qualifica Group - Consulting company - Training institution - Employment agency
May 1, 2024 - PresentCreating, shooting and editing video content using CapCut, iMovie, Canva. Writing articles for the website and drafting and sending company newsletters. Managing community and external relations.
Social Media Manager at Qualifica Group - Consulting company - Training institution - Employment agency
May 1, 2024 - PresentResponsible for definition and drafting of the editorial plan for company social pages. Creation of graphics for social media using Canva and Adobe Illustrator. Copywriting and managing community and external relations. Operational support including review and update of company documents. Campaign management and data analysis to improve engagement and ROI.
Customer care for Italian and English market for Airbnb project at Sitel Portugal
December 31, 2023 - August 21, 2025Management of assistance and caring procedures through various channels including phone, email, and chat. Quick and effective understanding of customer issues combined with negotiation and mediation.
Education
Bachelor’s degree in Modern Literature at Università di Napoli Federico II
January 11, 2030 - August 21, 2025Master in digital communication and social media marketing at Radar Academy
January 11, 2030 - August 21, 2025Master's degree in information sciences, communication and publishing at Università degli studi di Roma Tor Vergata
January 11, 2030 - August 21, 2025Qualifications
Industry Experience
Professional Services, Education, Media & Entertainment, Travel & Hospitality, Software & Internet
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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