I am Jennifer Chung, a dedicated and enthusiastic Computer Science Co-op student at Toronto Metropolitan University, currently advancing towards my B.Sc. (Hons.) degree. With strong technical skills in web development and programming languages, I enjoy creating efficient and scalable solutions, collaborating with teams, and continuously improving my skill set. Throughout my internships, I've successfully delivered full-stack applications and improved operational workflows by leveraging tools like Power Automate and CMS platforms. Passionate about technology and problem-solving, I have contributed to organizations such as Big Brothers Big Sisters of Canada and Dion Strategic Consulting Group, where I've honed my analytical, coding, and support abilities. I am eager to apply my growing expertise to develop innovative and user-friendly web solutions that meet client needs and foster a seamless user experience.

Jennifer Chung

I am Jennifer Chung, a dedicated and enthusiastic Computer Science Co-op student at Toronto Metropolitan University, currently advancing towards my B.Sc. (Hons.) degree. With strong technical skills in web development and programming languages, I enjoy creating efficient and scalable solutions, collaborating with teams, and continuously improving my skill set. Throughout my internships, I've successfully delivered full-stack applications and improved operational workflows by leveraging tools like Power Automate and CMS platforms. Passionate about technology and problem-solving, I have contributed to organizations such as Big Brothers Big Sisters of Canada and Dion Strategic Consulting Group, where I've honed my analytical, coding, and support abilities. I am eager to apply my growing expertise to develop innovative and user-friendly web solutions that meet client needs and foster a seamless user experience.

Available to hire

I am Jennifer Chung, a dedicated and enthusiastic Computer Science Co-op student at Toronto Metropolitan University, currently advancing towards my B.Sc. (Hons.) degree. With strong technical skills in web development and programming languages, I enjoy creating efficient and scalable solutions, collaborating with teams, and continuously improving my skill set. Throughout my internships, I’ve successfully delivered full-stack applications and improved operational workflows by leveraging tools like Power Automate and CMS platforms.

Passionate about technology and problem-solving, I have contributed to organizations such as Big Brothers Big Sisters of Canada and Dion Strategic Consulting Group, where I’ve honed my analytical, coding, and support abilities. I am eager to apply my growing expertise to develop innovative and user-friendly web solutions that meet client needs and foster a seamless user experience.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
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Work Experience

National IT Systems Support Intern at Big Brothers Big Sisters of Canada
August 1, 2025 - August 21, 2025
Designed and implemented a Power Automate Flow to automatically send onboarding emails upon user creation, improving onboarding efficiency and consistency. Managed over 50 user accounts across 10+ agencies using Microsoft 365 Admin Center. Resolved an average of 20–30 weekly tickets related to setups, deletions, access, permissions, and password issues. Reduced average ticket resolution time by 30% through proactive communication and standardized account setup procedures.
Web Developer Intern at Civiconnect
March 1, 2025 - August 21, 2025
Produced multiple full-stack applications with key features such as user dashboards, multi-step sign-up flows, and dynamic search functionality. Delivered projects ahead of schedule, completing in less than half the allotted time. Assisted over 6 colleagues with troubleshooting and guidance, improving code quality and problem resolution speed. Implemented a like/saved feature with state management in Next.js, integrating with APIs using Postman to ensure persistent user preferences. Configured a CMS using Strapi, enabling client-managed and customizable website content for future growth.
Business Technology Analyst Intern at Dion Strategic Consulting Group Inc.
December 1, 2023 - August 21, 2025
Integrated diverse data sources through Microsoft Fabric for efficient data cleaning and analysis. Processed and cleaned over 40,000 lines of web scraped data to generate insights and information. Maintained and revamped over 4 insurance websites to create a seamless user experience for customers.
Executive IT Support Intern at MPBSD Government of Ontario
September 1, 2023 - August 21, 2025
Assisted over 25 clients with device setup and configuration, ensuring smooth onboarding experiences. Provided technical support by diagnosing and troubleshooting hardware and software issues to resolve technical problems efficiently.

Education

B.Sc. (Hons.) Computer Science Co-op at Toronto Metropolitan University
September 1, 2021 - April 1, 2026

Qualifications

Entrance Scholarship
September 1, 2021 - August 21, 2025
Dean's List
January 11, 2030 - August 21, 2025
GHC 2022
January 1, 2022 - August 21, 2025

Industry Experience

Education, Non-Profit Organization, Government, Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
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