I am a person graduated in Marketing Management, with extensive experience in digital marketing, e-commerce, and operations management. I utilize strong interpersonal skills to develop global customer solutions, exhibit leadership and integrity, and thrive in both independent and collaborative environments with an outgoing personality. My goal is to become a valued asset in my field. I have hands-on experience managing online marketplaces such as Amazon, Noon, and Carrefour, coordinating marketing campaigns, optimizing product listings, and delivering excellent customer service. I am also skilled in using various digital marketing tools and platforms, and I enjoy collaborating with sales, marketing, and logistics teams to achieve business goals.

Guwani Bhagya Carron

I am a person graduated in Marketing Management, with extensive experience in digital marketing, e-commerce, and operations management. I utilize strong interpersonal skills to develop global customer solutions, exhibit leadership and integrity, and thrive in both independent and collaborative environments with an outgoing personality. My goal is to become a valued asset in my field. I have hands-on experience managing online marketplaces such as Amazon, Noon, and Carrefour, coordinating marketing campaigns, optimizing product listings, and delivering excellent customer service. I am also skilled in using various digital marketing tools and platforms, and I enjoy collaborating with sales, marketing, and logistics teams to achieve business goals.

Available to hire

I am a person graduated in Marketing Management, with extensive experience in digital marketing, e-commerce, and operations management. I utilize strong interpersonal skills to develop global customer solutions, exhibit leadership and integrity, and thrive in both independent and collaborative environments with an outgoing personality. My goal is to become a valued asset in my field.

I have hands-on experience managing online marketplaces such as Amazon, Noon, and Carrefour, coordinating marketing campaigns, optimizing product listings, and delivering excellent customer service. I am also skilled in using various digital marketing tools and platforms, and I enjoy collaborating with sales, marketing, and logistics teams to achieve business goals.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Sinhala, Sinhalese
Advanced

Work Experience

E-Commerce Marketplace Specialist at Vindulge Perfumes LLC - Dubai - UAE
March 1, 2025 - August 22, 2025
Managed daily orders and inventory on local and international marketplace platforms such as Amazon, Noon, Carrefour, and Dubai Store. Coordinated order fulfillment within specified time frames, handled returns and reimbursements, and optimized product listings across all marketplaces. Managed marketing activities including promotions, pricing optimization, and content creation. Conducted market research on new marketplaces and monitored competitive listings to improve sales. Maintained detailed operational knowledge of backend tools and processes. Managed the Cameliea webshop, ensured smooth operation of webshop and mobile app, supported online sales strategies, and provided excellent customer service. Also executed email marketing campaigns via MailChimp and worked on SEO, SEM, PPC, and social media marketing in collaboration with the marketing team. Supported in-store sales activities and handled customer inquiries through social media platforms. Utilized MailChimp, Klaviyo, Canva, a
Webshop Coordinator at Camelia Flowers LLC - Dubai - UAE
April 1, 2025 - Present
Coordinated online sales operations, including inventory, promotions, live sales event setups, and content management for the Spa Ceylon brand. Managed product creation, artwork preparation, and campaign execution across Sri Lanka, USA, and UK websites using WordPress and WooCommerce. Updated customer databases with customized messaging and coordinated with web developers on new site developments, bug fixes, and deployments. Managed live sales events on YouTube and Facebook.
Operations Analyst at Synergen Health (Pvt) Ltd, Sri Lanka
October 1, 2022 - August 22, 2025
Managed revenue cycle operations for patient accounting phases, tracking claims from submission to payment collection. Optimized workflow in denial management, claims handling, and payment posting to ensure smooth operations. Analyzed ICD-10 codes for medical claims using ICD-10-CM code books and encoder software. Coordinated with Medicaid, Medicare, and commercial insurance plans, maintaining annual updates to medical coding and billing requirements. Resolved claim disputes by identifying root causes of payer rejections, improving reimbursement rates and decreasing denials.
Senior E-Commerce Assistant at Spa Ceylon Ayurveda Wellness
July 1, 2023 - August 22, 2025
Responsible for Spa Ceylon's online sales performance across Sri Lanka, USA, and UK websites. Executed marketing campaigns, promotions, and live sales events. Managed stock availability, product pages, content, and artwork creations. Communicated with developers for website improvements and deployments. Managed PPC campaigns, budgets, and advertising on Amazon including Sponsored Products and Brands. Created Amazon A+ content and brand story features and worked closely with multiple departments to maintain best practices in the evolving marketplace environment.

Education

BSc (Honors) in Marketing Management at Plymouth University, UK
January 11, 2030 - January 1, 2019
Pre-requisite Program for entry to the Bachelor's Degree Program at National School of Business Management, Sri Lanka
January 11, 2030 - January 1, 2016
G.C.E Advanced Level (2 S passes) at Anula College, Colombo, Sri Lanka
January 11, 2030 - January 1, 2015
G.C.E Ordinary Level (7 A, Band S passes) at Anula College, Colombo, Sri Lanka
January 11, 2030 - January 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Financial Services, Healthcare, Professional Services