I am a detail-oriented, fast-learning professional with over 6 years of experience in customer service, including 2 years in logistics and operations. I have extensive experience in marketing, design, and content creation. My background equips me with strong project management and leadership skills, enabling me to deliver high-quality work and maintain brand consistency across diverse campaigns and projects. Throughout my career, I have worked across various roles from freelancing as a graphic designer to account coordination in transportation logistics. I excel in collaborating with teams, managing complex schedules, and negotiating profitable deals, all while driving brand awareness and customer satisfaction. I am passionate about creating impactful visual content and streamlining operations to improve overall efficiency.

Brandon Brown

I am a detail-oriented, fast-learning professional with over 6 years of experience in customer service, including 2 years in logistics and operations. I have extensive experience in marketing, design, and content creation. My background equips me with strong project management and leadership skills, enabling me to deliver high-quality work and maintain brand consistency across diverse campaigns and projects. Throughout my career, I have worked across various roles from freelancing as a graphic designer to account coordination in transportation logistics. I excel in collaborating with teams, managing complex schedules, and negotiating profitable deals, all while driving brand awareness and customer satisfaction. I am passionate about creating impactful visual content and streamlining operations to improve overall efficiency.

Available to hire

I am a detail-oriented, fast-learning professional with over 6 years of experience in customer service, including 2 years in logistics and operations. I have extensive experience in marketing, design, and content creation. My background equips me with strong project management and leadership skills, enabling me to deliver high-quality work and maintain brand consistency across diverse campaigns and projects.

Throughout my career, I have worked across various roles from freelancing as a graphic designer to account coordination in transportation logistics. I excel in collaborating with teams, managing complex schedules, and negotiating profitable deals, all while driving brand awareness and customer satisfaction. I am passionate about creating impactful visual content and streamlining operations to improve overall efficiency.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Graphic Designer at Freelancer
November 1, 2016 - Present
Conceptualized and executed comprehensive visual marketing campaigns including social media content creation, print design, and photography/videography to increase brand awareness and engagement. Demonstrated strong project management skills by leading teams, coordinating logistics (filming, shoots, distribution), and managing timelines to deliver high-quality deliverables within budget. Developed and executed creative direction for various projects, defining visual aesthetics for tangible and soft goods, collaborating with teams, and ensuring brand consistency.
Account Coordinator at Nolan Transportation Group
December 1, 2023 - August 22, 2025
Monitored shipment progress and driver performance, delivering timely updates and essential documentation to enhance customer satisfaction. Implemented efficient data management systems to streamline operations and improve customer service through enhanced shipment visibility and accessibility. Negotiated and closed profitable deals with customers, optimizing shipment bookings to maximize revenue and customer satisfaction.
Team Member at Chick-fil-A
October 1, 2021 - August 22, 2025
Demonstrated strong multitasking abilities by efficiently managing both drive-thru and dine-in orders to optimize customer satisfaction. Consistently delivered exceptional customer service by accurately fulfilling orders and maintaining high-quality food standards. Provided comprehensive training to new hires, resulting in rapid development of essential skills and seamless team integration.
ER Clerk at Quik Trip
May 1, 2020 - August 22, 2025
Demonstrated strong time management and interpersonal skills while delivering exceptional customer service in high-traffic environments as a solo representative. Provided exceptional customer service by efficiently assisting customers with product selection, purchase completion, and issue resolution. Maintained optimal inventory levels through accurate stockroom organization and management.
Internal Business Manager | Creative Director | Co-Director at Strictly Funk - Philadelphia, PA
January 1, 2020 - August 22, 2025
Marketing Manager | President at The Inspiration A Cappella - Philadelphia, PA
January 1, 2020 - August 22, 2025

Education

Bachelor's Degree at University of Pennsylvania
January 1, 2016 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Transportation & Logistics, Retail, Professional Services