I am an adaptable and detail-oriented professional with experience in social media management, client support, and UX/UI design principles. Skilled in troubleshooting, digital content creation, and customer engagement, I am currently pursuing a Bachelor's in Graphic Design focused on user experience and digital accessibility. I am passionate about applying my technical knowledge and creativity to deliver excellent solutions in tech support, design, or digital media roles. I am also flexible with my schedule and eager to continue learning through additional training and certifications.

Alyssa Ridge

I am an adaptable and detail-oriented professional with experience in social media management, client support, and UX/UI design principles. Skilled in troubleshooting, digital content creation, and customer engagement, I am currently pursuing a Bachelor's in Graphic Design focused on user experience and digital accessibility. I am passionate about applying my technical knowledge and creativity to deliver excellent solutions in tech support, design, or digital media roles. I am also flexible with my schedule and eager to continue learning through additional training and certifications.

Available to hire

I am an adaptable and detail-oriented professional with experience in social media management, client support, and UX/UI design principles. Skilled in troubleshooting, digital content creation, and customer engagement, I am currently pursuing a Bachelor’s in Graphic Design focused on user experience and digital accessibility.

I am passionate about applying my technical knowledge and creativity to deliver excellent solutions in tech support, design, or digital media roles. I am also flexible with my schedule and eager to continue learning through additional training and certifications.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Production & Labor Assistant at Mile 39 Production and Labor Services
December 31, 2022 - August 22, 2025
Coordinated scheduling and staffing by reviewing spreadsheets and matching worker skills to job requirements. Handled client outreach via phone and email to promote services and secure opportunities. Maintained accurate records of outreach efforts to ensure efficient follow-up.
Social Media Manager at Modern Salon
September 30, 2021 - August 22, 2025
Managed and grew Facebook & Instagram accounts, increasing engagement through targeted content. Applied SEO strategies to improve search visibility and customer reach. Resolved platform-related technical issues and optimized workflows for content publishing.
Childcare Provider at Care.com & Private Clients
January 1, 2012 - Present
Supported children's learning with technology-based education tools and creative activities. Strengthened problem-solving and adaptability skills by managing diverse needs and challenges. Maintained a calm, patient approach in high-pressure situations.

Education

Bachelor’s in Graphic Design at Southern New Hampshire University
January 1, 2022 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet, Other