I am a Senior UI/UX Designer with over 7 years of experience crafting scalable, accessible, and user-centered solutions across diverse sectors including fintech, telecom, IoT, and enterprise SaaS platforms. I excel in conducting UX research, synthesizing data into actionable insights, and leading design thinking workshops to deliver intuitive and impactful digital experiences. Passionate about accessible design and agile product delivery, I have successfully built design systems and optimized workflows with a strong focus on brand consistency and compliance. I enjoy mentoring teams and bridging the gap between design and development to create products that drive measurable business results.

Santosh Patnala

I am a Senior UI/UX Designer with over 7 years of experience crafting scalable, accessible, and user-centered solutions across diverse sectors including fintech, telecom, IoT, and enterprise SaaS platforms. I excel in conducting UX research, synthesizing data into actionable insights, and leading design thinking workshops to deliver intuitive and impactful digital experiences. Passionate about accessible design and agile product delivery, I have successfully built design systems and optimized workflows with a strong focus on brand consistency and compliance. I enjoy mentoring teams and bridging the gap between design and development to create products that drive measurable business results.

Available to hire

I am a Senior UI/UX Designer with over 7 years of experience crafting scalable, accessible, and user-centered solutions across diverse sectors including fintech, telecom, IoT, and enterprise SaaS platforms. I excel in conducting UX research, synthesizing data into actionable insights, and leading design thinking workshops to deliver intuitive and impactful digital experiences.

Passionate about accessible design and agile product delivery, I have successfully built design systems and optimized workflows with a strong focus on brand consistency and compliance. I enjoy mentoring teams and bridging the gap between design and development to create products that drive measurable business results.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

Senior UI/UX Designer and Developer at Netex Enterprise
March 1, 2025 - August 28, 2025
Designed and delivered a multi-platform smart home automation suite across kiosks, mobile, and TV by applying journey mapping, personas, wireframing, and diary studies. Built a token-based design system reducing cross-platform inconsistencies by 40%. Developed interactive dashboards and visualizations for IoT energy analytics. Leveraged AI-powered tools to prototype and animate concepts, cutting production timelines by 35%. Created executive presentations and streamlined design-to-development workflows with tools like Figma and Adobe XD, enhancing product-market alignment by 40%. Led product development cycles incorporating rapid prototyping and usability validation.
Senior UI/UX Designer and Developer at Netex Enterprise, Toronto, ON
February 28, 2025 - August 23, 2025
Led design of a multi-platform smart home automation system, delivering intuitive UX for kiosks, mobile apps, and TV interfaces across smart living environments. Conducted accessibility audits and ensured WCAG 2.1/AODA compliance. Developed a reusable Figma design system and documented interaction standards. Explored AI-based prototyping tools to accelerate ideation and testing. Collaborated with frontend developers to integrate designs into React component architecture, ensuring pixel-perfect implementation. Championed accessibility-first design and improved design relevance by 40% through data-driven personas. Reduced prototyping and page design time significantly while improving UX operations within agile squads.
Senior UI/UX Designer & Developer at Rogers Communication Inc
December 31, 2023 - August 28, 2025
Reimagined a legacy Field Technician Platform into a modern React-based dashboard, improving operational efficiency by 30% and reducing errors by 18%. Maintained design systems ensuring brand consistency across platforms. Produced executive dashboards simplifying complex metrics for leadership. Optimized technician workflows through usability testing and microinteractions, reducing training time. Ensured WCAG 2.1 / AODA compliance, led UX process improvements in Agile, enhancing delivery speed by 20%.
Senior UI/UX Designer at Rogers Communication Inc, Toronto, ON
December 31, 2023 - August 23, 2025
Redesigned and migrated legacy tablet-based field technician system to a modern React platform to streamline technician workflows and improve real-time service efficiency. Increased technician satisfaction and platform engagement substantially. Designed dynamic data visualizations, hover states, and micro-interactions using React, HTML, CSS Tailwind, and JavaScript. Delivered complex Figma prototypes improving development clarity and reduced rework. Supported user acceptance testing in the field and advocated for UX process improvements within agile teams. Iterated rapidly using user feedback and analytics for continuous experience refinement.
Senior UI/UX Designer (Part-Time Contract) at Industrial Alliance (Fintech)
September 30, 2023 - August 28, 2025
Designed data-rich financial dashboards and mobile tools boosting user satisfaction by 25%. Developed a design token system for Angular components ensuring UI consistency. Facilitated stakeholder workshops and usability testing driving 30% feature adoption. Optimized banking workflows reducing completion times by 25%. Modernized legacy banking tools into PCI DSS- and WCAG-compliant solutions. Collaborated with developers to accelerate release cycles by 20%.
Senior UI/UX Designer (Part-Time Contract) at Industrial Alliance (Fintech), Toronto, ON
September 30, 2023 - August 23, 2025
Developed data-rich financial dashboards and mobile tools for simplifying investment tracking and enhancing user satisfaction. Led design token system development for consistent visuals across Angular components. Facilitated stakeholder workshops and created multi-device responsive interfaces for a variety of banking clients. Applied service design to redesign transaction flows to reduce task time and drop-offs. Delivered detailed UI specifications aligned with security and regulatory requirements. Supported Angular developers in building reusable UI components and conducted UAT for financial forms and dashboards. Enhanced design relevance by 30% using personas and journey mapping.
Enterprise UI/UX Designer at Brookfield Global Relocation Services
September 30, 2021 - August 28, 2025
Designed Reloplanner, a relocation management SaaS platform using service blueprints and journey maps to improve workflows. Created interactive dashboards and infographics boosting client productivity by 35% and conversion rates by 40%. Built modular dashboards aligned with Salesforce Lightning standards, reducing time-to-market by 30%. Developed visual demos and standardized communication with scalable design frameworks and style guides.
Enterprise UI/UX Designer at Brookfield Global Relocation Services, Toronto, ON
September 30, 2021 - August 23, 2025
Led design of Reloplanner, a relocation management platform that optimized cross-border workflows, client visibility, and mobile-first dashboards. Boosted client productivity and conversion rates through dashboard redesign. Created service blueprints and value stream maps to migrate manual relocation workflows into a unified digital platform. Delivered modular Salesforce-compatible UI components accelerating time-to-market. Used tools like Miro and Figma for prototyping and coordinated design sprints with agile methodologies. Participated in UAT and worked closely with product managers and developers to align UX with business goals.
Product Designer at Minute Made Solutions
August 1, 2020 - August 28, 2025
Designed responsive web and mobile products across eCommerce, healthcare, and local services. Introduced interaction design standards and animations that reduced bounce rates by 12% and increased engagement. Led redesigns for mobile-first accessible interfaces improving task completion and satisfaction. Conducted usability testing and streamlined design-developer handoffs with Figma and InVision, cutting timelines by 20%. Advocated for WCAG 2.1 accessibility compliance across products.
Product Designer at Minute Made Solutions, Toronto, ON
August 1, 2020 - August 23, 2025
Delivered UI/UX designs for multi-device products in eCommerce, healthcare, and local services sectors. Improved engagement and reduced bounce rates with modern responsive design. Introduced interaction standards and animation to increase user engagement. Ensured consistent branding and supported modernization of legacy platforms by transitioning to mobile-first responsive designs. Used Figma and InVision for prototyping, reducing product delivery time. Conducted usability testing that improved conversion rates. Streamlined dashboards and workflows to increase task completion rates.

Education

Diploma in Mechatronic Engineering – Automation & Robotics at Centennial College, Toronto ON
January 1, 2016 - August 23, 2025
Mechanical Engineering Design Tools at Seneca College, Toronto ON
January 1, 2015 - August 23, 2025
Diploma in Mechatronic Engineering – Automation & Robotics at Centennial College, Toronto ON
January 1, 2016 - January 1, 2016
Mechanical Engineering Design Tools at Seneca College, Toronto ON
January 1, 2015 - January 1, 2015

Qualifications

The Complete UI Design Bootcamp – Sketch UI/UX
January 1, 2020 - August 23, 2025
Learn Figma – UI/UX Design Essential Training
January 1, 2020 - August 23, 2025
Convert Figma Designs into Native iOS & Android Apps
January 1, 2020 - August 23, 2025
The Complete Web Developer: Zero to Mastery
January 1, 2020 - August 23, 2025
Accessibility for Web Designs
January 1, 2021 - August 23, 2025
Agile Crash Course
January 1, 2021 - August 23, 2025
The Complete UI Design Bootcamp – Sketch UI/UX
January 1, 2020 - August 28, 2025
Learn Figma – UI/UX Design Essential Training
January 1, 2020 - August 28, 2025
Convert Figma Designs into Native iOS & Android Apps
January 1, 2020 - August 28, 2025
The Complete Web Developer: Zero to Mastery
January 1, 2020 - August 28, 2025
Accessibility for Web Designs
January 1, 2021 - August 28, 2025
Agile Crash Course
January 1, 2021 - August 28, 2025

Industry Experience

Financial Services, Software & Internet, Telecommunications, Professional Services, Other, Energy & Utilities