Samih Wadi

Jr Project Coordinator at Ontario Public Service

Resolved 95% of application support tickets within SLA; developed and implemented 3 online training modules in Adobe Captivate that enhanced user adoption and reduced onboarding time by 30%. Managed data and administrative workflows using SharePoint and MS Office Suite.

Jr Project Coordinator at Ontario Public Service

Resolved 95% of application support tickets within SLA by providing timely troubleshooting, user account management and end-user assistance, which improved overall system reliability. Developed and implemented 3 online training modules in Adobe Captivate that enhanced user adoption and reduced onboarding time for new system rollouts by 30%. Managed data and administrative workflows using SharePoint and MS Office Suite, improving record accuracy and enabling more efficient information sharing across departments.

Full-Stack Developer at Maestro

Engineered a full-featured tutoring platform with seamless tutor-student onboarding and communication. Set up CI/CD pipelines with GitHub Actions and Render to accelerate deployment and improve release confidence, contributing to rapid product iterations.

Full-Stack Developer at Maestro

Engineered a full-featured tutoring platform, enabling seamless tutor-student onboarding and communication. Acquired and retained 4+ active students within 2 weeks of launch through conversion-focused features. Set up CI/CD pipelines with GitHub Actions and Render, accelerating deployment and improving release confidence.

Software Developer In Test Intern at Student Price Card Ltd.

Created Selenium-based end-to-end testing framework and reusable Python scripts with 90% regression coverage. Enabled cross-browser parallel testing via Selenium Grid. Integrated automated tests into CI/CD with Docker and Google Cloud Run.