Available to hire
Hi, I’m Pamela Gerbino, an experienced professional specializing in project management, digital marketing, and business development. I’m passionate about coordinating teams, executing Agile projects, and mentoring others to grow their skills and careers. With a background spanning digital strategy, IT coaching, and content creation, I love helping companies implement effective marketing and transformation plans.
Throughout my career, I have developed a strong blend of technical, leadership, and creative skills across multiple sectors, including IT, fashion retail, and digital services. I enjoy leading projects from inception to completion, delivering customer satisfaction, and fostering continuous improvement within teams.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
Dutch
Advanced
English
Fluent
Italian
Fluent
Work Experience
Scrum Master - IT Project Manager at Contraste Europe
December 31, 2024 - August 23, 2025Coordinated the production team and monitored project KPIs using Agile methods. Managed project planning, budgeting, scope, and quality assurance. Led website redesigns, intranet, and application migration projects for major clients including Bruxelles Propreté, HIS, CHU Brugmann, and Yves Rocher. Oversaw full project lifecycle from kickoff to sprint retrospectives, ensuring smooth execution and client satisfaction.
Scrum Master - IT Project Manager at Contraste Europe
December 1, 2024 - August 23, 2025Coordinated the production team and monitored project KPIs using Agile methodologies. Managed project planning, budgeting, scope, and quality assurance. Led website redesigns, intranet, and application migration projects for major clients including Bruxelles Propreté, HIS, CHU Brugmann, and Yves Rocher. Oversaw the full project lifecycle from kickoff to sprint retrospectives, ensuring smooth execution and client satisfaction.
Head of Marketing Development and IT Support at Fashion Studio 71
October 31, 2021 - August 23, 2025Selected content for official on- and offline campaigns. Planned national poster campaigns for the Belux market and monitored brand image distribution. Updated showroom visuals and redesigned the agency's website. Provided IT support and software configuration in cooperation with IT specialists.
Head of Business Development at Fashion Studio 71
October 31, 2021 - August 23, 2025Analyzed, implemented, and managed seasonal and brand budgets. Purchased collections for Belgium and managed key account clients and showroom coordination.
Head of Business Development / Head of Marketing Development and IT Support at Fashion Studio 71
October 1, 2021 - August 23, 2025Analyzed, implemented, and managed seasonal and brand budgets. Purchased collections for Belgium market. Managed key account clients and showroom coordination. Planned national poster campaigns and defined optimal circuit and format for the Belux market. Monitored brand image distribution consistent with parent companies. Updated showroom visuals and redesigned the agency's website. Provided IT support and software configuration in conjunction with IT specialist.
Co-Founder - Digital Strategist - IT Coach at Digital Briefing
May 1, 2021 - PresentTrain and mentor professionals and individuals. Provide career coaching and create content and training materials. Organize and conduct training sessions tailored to client demands and skill levels.
Co-Founder - Digital Strategist - IT Coach at Digital Briefing
May 1, 2021 - PresentTrain and mentor professionals and individuals, provide career coaching, create content and training materials, and organize and conduct training sessions tailored to the demand and required levels.
Digital Project & Content Marketing Manager at Easyorder App
June 30, 2020 - August 23, 2025Led strategic online/offline marketing development including editorial calendar management, content creation, social media distribution, SEO/SEA optimization and visibility conversion management. Managed customer success through internal communication campaigns and customer training.
Digital Project & Content Marketing Manager at Easyorder App
June 1, 2020 - August 23, 2025Managed strategic online and offline marketing development. Developed and managed editorial calendar. Created various brand content including posts, stories, articles, videos, and testimonials. Distributed content across social media platforms. Optimized SEO and SEA campaigns and managed conversion optimization to enhance group visibility. Acted as Customer Success Manager including implementing internal customer communication campaigns, training, and ensuring platform smooth operation with customers.
Founder & COO at Le Techspace
February 1, 2020 - PresentLegal representative responsible for company strategy, defining objectives, budgeting, strategic development, and team management ensuring alignment of operations with objectives.
Founder & COO at Le Techspace
February 1, 2020 - PresentLegal representative of the company. Designed and led company strategy, defined general objectives, and prepared budget plans. Responsible for strategic development, implementing evolution and development strategies, ensuring operations align with objectives. Managed and coordinated teams.
Sales & Key Account Manager / Office Manager at Fashion Studio 71
July 31, 2019 - August 23, 2025Managed logistics, sales, customer service (FR/NL/IT/EN), deliveries, returns, invoicing and stock. Handled budget analysis and management across seasons and brands, coordinated collections for Belgium, managed key account customers and showrooms.
Sales & Key Account Manager / Office Manager at Fashion Studio 71
July 1, 2019 - August 23, 2025Managed logistics and sales in Fashion Partner including goods in and out, order management, exchanges, and restocking. Handled customer service in French, Dutch, Italian, and English. Managed deliveries and customer returns, invoicing and credit notes, goods receipt and stock management. Analyzed, implemented, and managed budgets by season and brand. Monitored sales and results, purchased and coordinated collections for Belgium market, managed key account customers and showroom coordination.
Logistics and Invoicing Assistant at Confiserie Leonidas
December 1, 2013 - August 23, 2025Completed restructuring of logistics structure in WMS. Managed inbound and outbound goods, administrative and logistics tasks using WMS. Controlled goods receipt and stock management. Handled administrative and commercial monitoring of customer returns. Managed transport orders and CMR tracking. Performed WMS invoicing and administration in SAP.
Logistics and Invoicing Assistant at Confiserie Leonidas
January 1, 2013 - August 23, 2025Restructured logistics processes using WMS, managed goods inbound/outbound and stock, handled administrative, commercial follow-ups and transportation orders using SAP for invoicing and administration.
Business Developer Intern at Voice Agency
May 31, 2011 - August 23, 2025Supported client portfolio development, prospecting, project execution and communication strategy implementation. Assisted and organized events such as the Art on Paper fair.
Business Developer Intern at Voice Agency
May 1, 2011 - August 23, 2025Supported and developed client portfolio. Conducted prospecting and project execution. Implemented communication strategy recommendations. Assisted and organized events.
Education
Bachelor’s Degree in Interior Architecture at ESA Saint-Luc
January 1, 2007 - January 1, 2008CESS in Economic Sciences at Athénée Royal Serge Creuz
January 1, 2001 - January 1, 2007Bachelor’s Degree in Marketing, Distinction at EPHEC
January 1, 2008 - January 1, 2011Master’s in Business Sciences at ICHEC
January 1, 2011 - January 1, 2012Digital Marketing Certification at ICHEC
January 1, 2019 - January 1, 2019Master’s in Business Sciences at ICHEC
January 1, 2011 - January 1, 2012Bachelor’s Degree in Marketing, Distinction at EPHEC
January 1, 2008 - January 1, 2011Bachelor’s Degree in Interior Architecture at ESA Saint-Luc
January 1, 2007 - January 1, 2008CESS in Economic Sciences at Athénée Royal Serge Creuz
January 1, 2001 - January 1, 2007Qualifications
SCRUM MASTER CERTIFICATION
January 1, 2024 - August 23, 2025AGILE FOUNDATION CERTIFICATION
January 1, 2023 - August 23, 2025Professional Qualification Center, SEO Content Marketing
January 1, 2021 - August 23, 2025Digital Marketing Certification (ICHEC)
January 1, 2019 - August 23, 2025SCRUM MASTER CERTIFICATION
January 1, 2024 - August 23, 2025AGILE FOUNDATION CERTIFICATION
January 1, 2023 - August 23, 2025SEO Content Marketing
January 1, 2021 - August 23, 2025Digital Marketing Certification
January 1, 2019 - August 23, 2025Industry Experience
Education, Professional Services, Retail, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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