I am an IT Support Specialist with a background in Front-End Development and production website maintenance. I troubleshoot live systems, manage software updates, and provide hands-on support for WordPress and Drupal sites to keep clients' online presence stable and secure. I enjoy collaborating with cross-functional teams, translating technical issues into clear solutions, and driving improvements through testing and Agile practices. I'm seeking an entry-level IT Support or Junior Developer role to grow my skills in a dynamic environment.

IVANIA DELGADO

I am an IT Support Specialist with a background in Front-End Development and production website maintenance. I troubleshoot live systems, manage software updates, and provide hands-on support for WordPress and Drupal sites to keep clients' online presence stable and secure. I enjoy collaborating with cross-functional teams, translating technical issues into clear solutions, and driving improvements through testing and Agile practices. I'm seeking an entry-level IT Support or Junior Developer role to grow my skills in a dynamic environment.

Available to hire

I am an IT Support Specialist with a background in Front-End Development and production website maintenance. I troubleshoot live systems, manage software updates, and provide hands-on support for WordPress and Drupal sites to keep clients’ online presence stable and secure.

I enjoy collaborating with cross-functional teams, translating technical issues into clear solutions, and driving improvements through testing and Agile practices. I’m seeking an entry-level IT Support or Junior Developer role to grow my skills in a dynamic environment.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
Portuguese
Intermediate
Spanish; Castilian
Fluent

Work Experience

Front-end Developer at Commonmedia
May 1, 2021 - Present
Responsible for updating WordPress and Drupal sites, including modules and plugins maintenance. Worked on improving site functionalities and front-end aspects to optimize user experience and site performance.
Front-end Developer at Outer Space Coders
January 1, 2020 - Present
Developed various design projects using WordPress (WPBakery) and Drupal. Focused on front-end development tasks involving CSS and Sass, ensuring responsive and attractive website designs tailored to client needs.
IT Support / Front-End Developer at Commonmedia
May 1, 2021 - Present
Provided technical support for WordPress and Drupal production websites; diagnosed and resolved live site issues affecting users and clients; managed plugin, module, and PHP updates ensuring system stability; used version control and deployment tools to maintain structured workflows; performed post-deployment testing to validate functionality and security.
Junior Front-End Developer at Outer Space Coders
January 1, 2020 - Present
Developed and maintained websites using WordPress and Drupal; implemented responsive design using CSS and Sass; collaborated in Agile team environments.

Education

Software Engineer at Universidad Americana
January 1, 2014 - August 23, 2025
Bachelor's Degree in Software Engineering at Universidad Americana (UAM), Costa Rica
January 11, 2030 - March 15, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment