Alina Mihai -Alexe

Helpdesk Support at TUV Austria-Romania

Greeting, training, and assisting clients, suppliers, and visitors. Serving as the main contact person for course participants, guests, and employees. Performing organizational and administrative tasks, office management, ordering office supplies, supporting internal event organization, and basic accounting duties.

Sales Representative at CH Beck Publishing House

Receiving and processing daily orders via platforms, phone calls, or emails. Monitoring orders until delivery and managing notifications from partners and clients. Providing prompt responses to customer inquiries and follow-ups. Maintaining customer relationships, preparing reports and analyses, checking invoices for accuracy, controlling stock, and managing returns.

Call Center Agent at Booklet Publishing House

Presenting books to primary school students as part of the 'Literature in School' project. Promoting and selling products according to company policies. Managing and developing customer and supplier portfolios using specific call center IT systems.

Human Resources Inspector at Rugby Construct

Recruiting staff, preparing employment and termination documents, calculating payroll, managing attendance and leave requests, preparing payroll sheets and monthly declarations. Submitting electronic employee registers, issuing salary certificates, handling financial-accounting tasks including stock management and invoice issuing, registration of invoices, bank statements, receipts, and fiscal documents using Ciel software.

Manager Assistant at Soso Auto Pro

Resolving conflicts and negotiating benefits between clients and company. Preparing monthly accounting documents, assisting students with driving school enrollment information and documentation, reporting daily sessions to the Romanian Road Authority, managing cash register operations, and file management.

Bookstore Clerk at Humanitas Bookstores

Providing basic accounting, customer assistance, and operation of cash register and POS systems.

Social Worker at General Directorate of Social Assistance and Child Protection – District 6

Determining degree of disability from a social perspective, providing counseling, and managing social assistance files.

Manager Assistant at Graph Tronic

Performing office and secretarial activities.

Helpdesk Support at TUV Austria-Romania

Greeting, training, and assisting clients, suppliers, and visitors; Main contact person for course participants, guests, and employees; Organizational and administrative tasks; Ordering office supplies; Support in organizing internal events; Basic accounting.

Sales Representative at CH Beck Publishing House

Receiving and processing daily orders; Monitoring orders until delivery; Managing notifications from partners and clients; Prompt responses to inquiries and follow-ups; Maintaining customer relationships; Preparing reports and analyses; Checking invoices for accuracy and stock control; Monitoring and processing returns.

Call Center Agent at Booklet Publishing House

Presenting books to primary school students; Promoting and selling products; Managing and developing customer and supplier portfolio; Using call center IT systems.

Human Resources Inspector at Rugby Construct

Recruiting staff; Preparing employment/termination documents (Revisal entry); Payroll calculations; Managing attendance records and leave requests; Preparing payroll sheets and D112 monthly declaration; Submitting electronic employee register; Issuing salary certificates; Financial-accounting responsibilities: stock management, invoice issuing (Facturis); Financial reports (D300, D394); Registering invoices, bank statements, receipts, and fiscal receipts (Ciel software).

Manager Assistant at Rugby Construct

Conflict resolution and benefit negotiation between clients and the company; Preparing monthly accounting documents; Assisting students with information and documentation for driving school enrollment; Reporting daily sessions to the Romanian Road Authority; Cash register operations; File management and record-keeping.

Bookstore Clerk at Soso Auto Pro

Basic accounting; Customer assistance; Operating cash register and POS.

Social Worker at Humanitas Bookstores

Determining the degree of disability from a social perspective; Counseling; Managing social assistance files.

Manager Assistant at Graph Tronic

Office and secretarial activities.

Helpdesk Support at TUV Austria-Romania

Greeting, training, and assisting clients, suppliers, and visitors; Main contact person for course participants, guests, and employees; Organizational and administrative tasks, office management; Ordering office supplies; Support in organizing internal event; Basic accounting

Sales Representative at CH Beck Publishing House

Receiving and processing daily orders via platforms, phone calls, or emails; Monitoring orders until delivery and managing notifications from partners and clients; Prompt responses to customer inquiries and follow-ups; Maintaining and managing customer relationships; Preparing reports, summaries and requested analyses; Checking goods invoices for accuracy and stock control; Monitoring and processing returns

Call Center Agent at Booklet Publishing House

Presenting books to primary school students as part of the 'Literature in School' project; Promoting and selling products in accordance with company policies; Managing and developing the customer and supplier portfolio; Using specific call center IT systems

Human Resources Inspector at Rugby Construct

Recruiting staff; Preparing employment/termination documents (Revisal entry); Payroll calculations; Managing attendance records and leave requests; Preparing payroll sheets and D112 monthly declaration; Submitting the electronic employee register; Issuing salary certificates for banks, municipalities or doctors; Financial-accounting responsibilities: stock management, invoice issuing (Facturis); Financial reports (D300, D394); Registering invoices, bank statements, receipts, and fiscal receipts (Ciel software)

Manager Assistant at Rugby Construct

Conflict resolution and benefit negotiation between clients and the company; Preparing monthly accounting documents; Assisting students with information and documentation for driving school enrollment; Reporting daily sessions to the Romanian Road Authority; Cash register operations; File management and record-keeping

Bookstore Clerk at Soso Auto Pro

Basic accounting; Customer assistance; Operating cash register and POS

Social Worker at General Directorate of Social Assistance and Child Protection – District 6

Determining the degree of disability from a social perspective; Counseling; Managing social assistance files

Manager Assistant at Graph Tronic

Office and secretarial activities

Helpdesk Support at TUV Austria - Romania

Greeting, training, and assisting clients, suppliers, and visitors; main contact for course participants, guests, and employees; organizational and administrative tasks; office management; ordering office supplies; support in organizing internal events; basic accounting.

Sales Representative at CH Beck Publishing House

Receiving and processing daily orders via platforms, phone, or email; monitoring orders until delivery; managing notifications from partners and clients; prompt responses to inquiries and follow-ups; maintaining customer relationships; preparing reports and analyses; checking invoices for accuracy and stock control; processing returns.

Call Center Agent at Booklet Publishing House

Presenting books to primary school students as part of the 'Literature in School' project; promoting and selling products; managing and developing the customer and supplier portfolio; using specific call center IT systems.

Human Resources Inspector at Rugby Construct

Recruiting staff; preparing employment/termination documents (Revisal entry); payroll calculations; managing attendance records and leave requests; preparing payroll sheets and D112 monthly declaration; submitting electronic employee register; issuing salary certificates; financial-accounting responsibilities: stock management, invoice issuing; financial reports (D300, D394).

Manager Assistant at Soso Auto Pro

Conflict resolution and benefit negotiation between clients and the company; preparing monthly accounting documents; assisting students with information and documentation for driving school enrollment; reporting daily sessions to the Romanian Road Authority; cash register operations; file management and record-keeping.

Bookstore Clerk at Humanitas Bookstores

Basic accounting; customer assistance; operating cash register and POS.

Social Worker at General Directorate of Social Assistance and Child Protection – District 6

Determining the degree of disability from a social perspective; counseling; managing social assistance files.

Manager Assistant at Graph Tronic Construction

Office and secretarial activities.

Helpdesk Support at TUV Austria-Romania

Greeting, training, and assisting clients, suppliers, and visitors; main contact for course participants, guests, and employees; organizational and administrative tasks; office management; ordering office supplies; support in organizing internal events; basic accounting.

Sales Representative at CH Beck Publishing House

Receiving and processing daily orders via platforms, phone, or email; monitoring orders until delivery; managing notifications from partners and clients; prompt responses to inquiries; maintaining customer relationships; preparing reports and analyses; checking goods invoices for accuracy and stock control; processing returns.

Call Center Agent at Booklet Publishing House

Presenting books to primary school students as part of the 'Literature in School' project; promoting and selling products in accordance with company policies; managing and developing the customer and supplier portfolio; using specific call center IT systems.

Human Resources Inspector at Rugby Construct

Recruiting staff; preparing employment/termination documents (Revisal entry); payroll calculations; managing attendance records and leave requests; preparing payroll sheets and D112 monthly declaration; submitting the electronic employee register; issuing salary certificates for banks, municipalities or doctors; stock management and invoicing; preparing financial reports (D300, D394); registering invoices, bank statements, receipts, and fiscal receipts (Ciel software).

Manager Assistant at Soso Auto Pro

Conflict resolution and benefit negotiation between clients and the company; preparing monthly accounting documents; assisting students with information and documentation for driving school enrollment; reporting daily sessions to the Romanian Road Authority; cash register operations; file management and record-keeping.

Bookstore Clerk at Humanitas Bookstores

Basic accounting; customer assistance; operating cash register and POS.

Social Worker at General Directorate of Social Assistance and Child Protection – District 6

Determining the degree of disability from a social perspective; counseling; managing social assistance files.