Mitali Sethi

Manage multiple projects and administrative tasks such as scheduling and file organization. Maintain marketing databases and CRM systems. Coordinate meetings and presentations, utilize Microsoft Office Suite and Google tools. Identify and implement process improvements and new tools including project management software Trello and Asana. Handle social media accounts and prepare marketing materials. Use AI-powered tools such as ChatGPT and Gemini for marketing operations, customer segmentation, and campaign planning. Collaborate with SEO and various departments, proofread SOPs, conduct market research, support client and partner relationships.

Assisted Office and HR Manager in office operations and equipment maintenance. Prepared weekly, monthly, and ad-hoc reports. Supported invoicing, accounts receivable, and insurance claims. Maintained SOP readiness for client and director review. Managed office inventories, coordinated travel arrangements, supported client contract processing, tracked project deadlines, facilitated employee onboarding with system setup, and organized social events.

Developed and maintained filing system with student and parent data. Conducted daily inspections and attended calls from parents. Scheduled appointments for new leads. Compiled and submitted monthly progress reports. Organized schedules for students and instructors. Managed student information, fees, certificates, and inventory. Trained new employees and supervised office procedures. Coordinated with team members for smooth operations under deadline pressure.