I am an innovative senior software engineer with over two decades of experience delivering enterprise-grade platforms, AI-driven solutions, and full-stack applications. My expertise spans PHP, JavaScript, cloud-native architectures, and modern frameworks, with proven success in scaling WordPress ecosystems to millions of monthly users. I specialize in architecting and deploying LLM-based systems, Retrieval-Augmented Generation (RAG), Agentic AI, generative AI, and machine learning workflows to drive engagement and deliver measurable business impact. I excel in leading cross-functional teams, optimizing performance, and delivering maintainable, high-availability solutions in fast-paced Agile environments. I continuously push innovation boundaries and take pride in crafting solutions that enhance user experiences and create long-lasting value for businesses.

Izzy Chen

I am an innovative senior software engineer with over two decades of experience delivering enterprise-grade platforms, AI-driven solutions, and full-stack applications. My expertise spans PHP, JavaScript, cloud-native architectures, and modern frameworks, with proven success in scaling WordPress ecosystems to millions of monthly users. I specialize in architecting and deploying LLM-based systems, Retrieval-Augmented Generation (RAG), Agentic AI, generative AI, and machine learning workflows to drive engagement and deliver measurable business impact. I excel in leading cross-functional teams, optimizing performance, and delivering maintainable, high-availability solutions in fast-paced Agile environments. I continuously push innovation boundaries and take pride in crafting solutions that enhance user experiences and create long-lasting value for businesses.

Available to hire

I am an innovative senior software engineer with over two decades of experience delivering enterprise-grade platforms, AI-driven solutions, and full-stack applications. My expertise spans PHP, JavaScript, cloud-native architectures, and modern frameworks, with proven success in scaling WordPress ecosystems to millions of monthly users. I specialize in architecting and deploying LLM-based systems, Retrieval-Augmented Generation (RAG), Agentic AI, generative AI, and machine learning workflows to drive engagement and deliver measurable business impact.

I excel in leading cross-functional teams, optimizing performance, and delivering maintainable, high-availability solutions in fast-paced Agile environments. I continuously push innovation boundaries and take pride in crafting solutions that enhance user experiences and create long-lasting value for businesses.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Beginner
See more

Language

Javanese
Advanced

Work Experience

Senior Software Engineer at The Walt Disney Company
January 1, 2025 - August 24, 2025
Maintained and optimized enterprise-scale multisite WordPress platforms using PHP, SQL, HTML, CSS, and JavaScript, ensuring 99.99% uptime for millions of monthly visitors. Developed custom WordPress plugins, FSE themes, and React-based services integrated with ACF and Gutenberg, reducing content update times by 50%. Led modernization of high-traffic WordPress sites for ABC, ESPN, Pixar, Marvel, Star Wars, and National Geographic, boosting performance and maintainability. Pioneered AI Agent LLM chatbot for D23.com leveraging RAG, Agentic AI, and generative AI to deliver context-aware, member-specific interactions, increasing engagement and launching Disney’s first conversational fan platform. Developed and deployed a legal compliance solution for Impact.Disney.com, unlocking law-restricted global markets, expanding reach by hundreds of millions, and fueling measurable business growth. Collaborated with cross-functional teams using Jira, Confluence, Figma, and GitLab in CI/CD cloud env
Software Engineer at Geek Patch
January 1, 2024 - August 24, 2025
Delivered over 1,000 WordPress projects for SMBs to Fortune 500 companies, effectively tailoring solutions across various budgets, timelines, and industries. Integrated enterprise systems, APIs, and cloud services for major clients including Capgemini, Comcast, Bank of America, Wells Fargo, and NASA, enhancing scalability, security, and performance. Migrated and modernized legacy sites to FSE/Gutenberg architectures, significantly improving speed, security, and maintainability. Led end-to-end project delivery processes from requirements gathering and UX design to deployment and optimization. Built and maintained multisite WordPress environments, plugins, and themes supporting both corporate and high-traffic public sites.
Software Engineer at Symantec Corporation
January 1, 2008 - August 24, 2025
Developed and optimized Norton AntiVirus and Norton Ghost for enterprise clients, including Netflix. Created technical documentation and in-house debugging tools to streamline enterprise software release cycles.
Computer Programmer at University of Central Florida
January 1, 2006 - August 24, 2025
Built and maintained C#, .NET, Java, SQL, PHP, and WordPress web platforms servicing faculty and students, supporting academic and administrative operations.

Education

MS in Software Engineering at Kennesaw State University
January 1, 2023 - January 1, 2024
MBA at University of Phoenix
January 1, 2023 - January 1, 2024
BS in Computer Science at University of Phoenix
January 1, 2019 - January 1, 2020
BAS in Supervision and Management at Daytona State College
January 1, 2007 - January 1, 2008

Qualifications

NVIDIA: Building LLM Applications with Prompt Engineering
January 11, 2030 - August 24, 2025
NVIDIA: Rapid Application Development with Large Language Models
January 11, 2030 - August 24, 2025
NVIDIA: Building RAG Agents with LLMs
January 11, 2030 - August 24, 2025
NVIDIA: Building Agentic AI Applications with Large Language Models
January 11, 2030 - August 24, 2025

Industry Experience

Software & Internet, Media & Entertainment, Financial Services, Education, Government