Available to hire
I’m a passionate, data-driven Software Professional with over 17 years of global experience helping diverse technology teams successfully release products in complex operating environments across distributed geographies. Having worked as a software developer, I bring an empirical and collaborative approach to safely developing solutions at scale, always mindful of return on investment, built-in quality, and delivery predictability.
Having lived and worked across three continents, I’ve seen first-hand that the foundation of strong and resilient delivery is a human-first approach to problem solving supported by diverse, poly-skilled people.
Language
English
Advanced
Hindi
Advanced
Work Experience
Scrum Master, Online Banking (part of Digital group) at Westpac New Zealand Limited
September 1, 2021 - PresentServed as a Scrum Master to the Digital group squads delivering the bank’s first cloud-native technology platform for a $500 million market segment. Led program-level agile transformation to Large Scale Scrum (LeSS) while improving cycle time significantly. Leveraged data visualization to help program and squads execute a continuous improvement strategy. Coached, mentored, and advised individuals, squads, and program leaders on industry standard development practices. Provided support on an efficient, regular, continuous release process. Balanced product roadmap deliverables with squads’ resources and capabilities. Prioritized and planned with Product Management to define Product Roadmap at a fortnightly cadence. Supported squads with adaptive practices for definition of ready/done and empirical process controls.
Agile Lead, EMEA Development Centre at Johnson & Johnson
August 31, 2021 - August 25, 2025Initiated and implemented the agile transformation for three major portfolios including Workday, Data Analytics, and Manufacturing Logistics & Lab. Coached Product and Business Owners supporting requirements gathering and product documentation. Prioritized business initiatives and epics utilizing cost of delay/WSJF to maximize customer value. Facilitated and managed agile release management activities and ceremonies as SAFe Release Train Engineer. Developed Continuous Integration and Continuous Deployment (CI/CD) process in a highly regulated environment. Implemented Scrum, Kanban, and SAFe based on delivery requirements for each development value stream.
Agile Consultant at Future Finance
October 1, 2017 - August 25, 2025Coached teams on software development life cycle (SDLC) and adaptive agile development practices. Helped teams identify and remove impediments supporting on-time and error-free delivery. Worked with real-time customers to maximize satisfaction and reduce user complaints. Led successful planning, execution, facilitation, and completion of lean-agile team events and ceremonies.
Full Stack Senior Java Developer at Capgemini
March 31, 2017 - August 25, 2025Served as a Full Stack Senior Developer and agile delivery lead within payment industry and banking domain. Led on-time product delivery goals with process modeling and mapping in hybrid working environments. Facilitated workshops with senior executive stakeholders for requirement elicitation, review, and sign-off. Managed requirements gathering phases and definition throughout project lifecycles. Created and maintained use cases, agile stories, application specifications, and support documentation. Managed development and delivery of end-to-end solutions for Capgemini Ireland clients.
Software Developer, Scrum Master, Technical Lead at Tata Consultancy Services
April 30, 2014 - August 25, 2025Worked as software developer, team lead, and scrum master helping clients achieve IT goals. Developed Java-based projects including new products, service applications, enhancements, and support. Brought cross-functional teams together across technology, suppliers, insights, and key customers. Operated within various client delivery methodologies including waterfall, lean-agile, and hybrid. Served multiple clients in various industry verticals including government, telecoms, and transport.
Scrum Master, Online Banking (part of Digital group) at Westpac New Zealand Limited
September 1, 2021 - PresentServing as a Scrum Master to the Digital group squads delivering the bank’s first cloud-native technology platform for a $500 million market segment. Leading program-level agile transformation to Large Scale Scrum (LeSS), improving cycle time, leveraging data visualization for continuous improvement strategy, coaching and mentoring individuals and squads on industry standard development practices, supporting a continuous release process, balancing product roadmap deliverables with squad capacity, and supporting adaptive practices for empirical process controls.
Agile Lead, EMEA Development Centre at Johnson & Johnson
August 1, 2021 - August 25, 2025Initiated and implemented agile transformation for three major portfolios including Workday, Data Analytics, and Manufacturing Logistics & Lab. Coached Product and Business Owners, prioritized business initiatives using cost of delay/WSJF, facilitated agile release management as SAFe Release Train Engineer, developed CI/CD process in a highly regulated environment, and implemented Scrum, Kanban, and SAFe frameworks per delivery requirements.
Agile Consultant at Future Finance
October 1, 2017 - August 25, 2025Served as an agile consultant to upskill development teams improving delivery and quality. Coached teams on software development lifecycle and adaptive agile practices, helped remove impediments for on-time and error-free delivery, worked with real-time customers to maximize satisfaction, and led the planning and facilitation of lean-agile team events and ceremonies.
Full Stack Senior Java Developer at Capgemini
March 1, 2017 - August 25, 2025Led on-time product delivery with process modeling in hybrid environments within payment and banking domains. Facilitated workshops with senior executives on requirements elicitation, managed requirements phases, created and maintained use cases and documentation, and developed and delivered end-to-end solutions for Capgemini Ireland clients.
Software Developer, Scrum Master & Technical Lead at Tata Consultancy Services
April 1, 2014 - August 25, 2025Worked as software developer, team lead, and scrum master delivering Java-based projects including new products, service applications, enhancements, and support. Brought cross-functional teams together across technology, suppliers, insights, and customers, operated within various delivery methodologies including waterfall, lean-agile, and hybrid methods, serving multiple clients across government, telecoms, and transport sectors.
Education
Master of Business Administration (M.B.A.) at Dublin Business School
August 1, 2018 - August 25, 2025Bachelor of Engineering (Computer Science) at V.V.P. Engineering College, Rajkot, Gujarat, India
January 1, 2007 - June 1, 2007Master of Business Administration (M.B.A.) at Dublin Business School, Dublin, Ireland
August 1, 2018 - August 1, 2018Bachelor of Engineering (Computer Science) at V.V.P. Engineering College, Rajkot, Gujarat, India
June 1, 2007 - June 1, 2007Qualifications
Certified Java Developer Oracle
January 11, 2030 - August 25, 2025Release Train Engineer Scaled Agile Framework (SAFe)
January 11, 2030 - August 25, 2025Azure Data Fundamentals Microsoft
January 11, 2030 - August 25, 2025Advanced Certified Scrum Master Scrum Alliance
January 11, 2030 - August 25, 2025Power BI Data Analyst Microsoft
January 11, 2030 - August 25, 2025Certified Scrum Product Owner Scrum Alliance
January 11, 2030 - August 25, 2025Certified Java Developer Oracle
January 11, 2030 - August 25, 2025Release Train Engineer Scaled Agile Framework (SAFe)
January 11, 2030 - August 25, 2025Azure Data Fundamentals Microsoft
January 11, 2030 - August 25, 2025Advanced Certified Scrum Master Scrum Alliance
January 11, 2030 - August 25, 2025Power BI Data Analyst Microsoft
January 11, 2030 - August 25, 2025Certified Scrum Product Owner Scrum Alliance
January 11, 2030 - August 25, 2025Industry Experience
Financial Services, Healthcare, Software & Internet, Government, Retail, Telecommunications, Transportation & Logistics, Professional Services, Non-Profit Organization
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