Ruomu Shao
I am a mid-level Network & Full-Stack Engineer with over 3 years of experience, blending a solid telecom background with hands-on AWS cloud expertise.
About
I am a mid-level Network & Full-Stack Engineer with over 3 years of experience, blending a solid telecom background with hands-on AWS cloud expertise. I have successfully delivered customer-facing AI voice workflows, PBX/VoIP solutions, and JavaScript extensions, demonstrating my capability to bridge infrastructure and code to enhance service reliability.
My skills span routing, AWS serverless technologies, React/Next.js, and database integrations. I am passionate about roles that combine network, telecom, and software domains where I can contribute to driving operational efficiency and innovation.
- 3 years' experience
- Joined August 2025
Skills· 14
Languages
- EnglishAdvanced
Industry experience
- Telecommunications
- Software & Internet
Work experience
Manage L3+ infrastructure including BGP routing, VoIP/PBX systems, and complex network troubleshooting across ISP operations. Developed an AI-powered email assistance system using OpenAI API fine-tuning with RAG integration, cutting support response time by 70%. Built automated order management microservices for subscription workflows to eliminate manual delays. Integrated AWS Connect with on-premise PBX systems, improving call routing and reducing transfer times by 35%.
Optimised PLC logic on the filling line, boosting throughput by 8%.
Education
Certifications and awards
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