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Hi, I’m Megan Sullivan. I’m a Creative and results-driven Digital Content Developer with a strong background in designing and producing engaging eLearning modules, as well as crafting impactful social media content in long- and short-form formats, including using podcast streaming websites and editing multicam podcast episodes. I excel at instructional design, visual storytelling, and cross-platform content strategy, always aiming to boost user engagement and learning outcomes while keeping brand consistency.…Hi, I’m Megan Sullivan. I’m a Creative and results-driven Digital Content Developer with a strong background in designing and producing engaging eLearning modules, as well as crafting impactful social media content in long- and short-form formats, including using podcast streaming websites and editing multicam podcast episodes. I excel at instructional design, visual storytelling, and cross-platform content strategy, always aiming to boost user engagement and learning outcomes while keeping brand consistency.

Megan Sullivan

Digital Producer, Instructional Designer, Content Creator, +5

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Hi, I’m Megan Sullivan. I’m a Creative and results-driven Digital Content Developer with a strong background in designing and producing engaging eLearning modules, as well as crafting impactful social media content in long- and short-form formats, including using podcast streaming websites and editing multicam podcast episodes. I excel at instructional design, visual storytelling, and cross-platform content strategy, always aiming to boost user engagement and learning outcomes while keeping brand consistency.…Hi, I’m Megan Sullivan. I’m a Creative and results-driven Digital Content Developer with a strong background in designing and producing engaging eLearning modules, as well as crafting impactful social media content in long- and short-form formats, including using podcast streaming websites and editing multicam podcast episodes. I excel at instructional design, visual storytelling, and cross-platform content strategy, always aiming to boost user engagement and learning outcomes while keeping brand consistency.

Available to hire

Hi, I’m Megan Sullivan. I’m a Creative and results-driven Digital Content Developer with a strong background in designing and producing engaging eLearning modules, as well as crafting impactful social media content in long- and short-form formats, including using podcast streaming websites and editing multicam podcast episodes. I excel at instructional design, visual storytelling, and cross-platform content strategy, always aiming to boost user engagement and learning outcomes while keeping brand consistency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Digital Content Developer at AssistKD

January 1, 2024 - Present

Developed and delivered interactive eLearning courses utilizing advanced instructional design principles to enhance learner engagement. Applied adult learning theory principles to ensure content was engaging, practical, and suited to adult learners. Managed the full lifecycle of eLearning projects from initial conception through delivery and post-implementation review. Updated and maintained existing eLearning materials to ensure content remained current, relevant, and compliant with industry standards. Worked closely with graphic designers and programmers to develop custom eLearning solutions meeting specific organizational needs. Contributed to social media strategy by creating posts that enhanced audience interaction. Experienced in using AI software to develop and enhance projects. Created and curated engaging content including images, videos, and blog posts to drive interactions and increase followers. Edited and proofread social media content to maintain high-quality standards an

Assistant Store Manager at Starbucks Coffee

January 1, 2024 - August 26, 2025

Coached and developed a team of 40 baristas to consistently exceed sales targets. Mentored baristas to deliver effective selling behaviours and customer engagement. Ensured accurate operation of the POS system. Monitored market trends to guarantee the store remained competitive. Improved staff satisfaction and performance by introducing reward schemes. Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction. Created daily financial reports to track revenue, driving sales by providing support and guidance to underperforming team members. Maintained staff records regarding holidays, absences, and discipline. Managed store inventory and stock control procedures. Analysed sales figures to identify areas for improvement and implemented remedial action. Reconciled till balances and cash takings at the end of shifts, avoiding errors through meticulous attention to detail.

Shift Supervisor at Starbucks Coffee

January 1, 2023 - August 26, 2025

Successfully developed and improved daily work plans for shift operation. Led and oversaw all shift activities including administrative and practical activities to the highest performance, quality, health, and safety standards. Positively reinforced successful shift performance by providing clear, specific, timely, and respectful coaching to shift staff. Kept employees operating productively to meet business and customer needs.

Barista at Starbucks Coffee

January 1, 2020 - August 26, 2025

Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service. Cleaned and sanitised coffee and food preparation areas. Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty. Maintained clean, organised cafe workspace, enabling co-workers to readily locate required supplies.

Barista at Starbucks Coffee

January 1, 2020 - January 1, 2020

Greeted customers and prepared beverages to high quality standards; cleaned and maintained coffee and food preparation areas; kept a clean, organized cafe environment to enable colleagues to quickly locate supplies; supported daily store operations with a focus on customer satisfaction.

Shift Supervisor at Starbucks Coffee

January 1, 2023 - January 1, 2023

Led daily shop operations; developed daily work plans for shifts; supervised shift activities; contributed to staff satisfaction and performance; resolved complex disputes; managed tills and ensured accurate till reconciliations; monitored market trends to keep the store competitive.

Assistant Store Manager at Starbucks Coffee

January 1, 2024 - January 1, 2024

Coached and developed a team of 40 baristas to consistently exceed sales targets; mentored staff; ensured accurate operation of the POS system; monitored market trends; improved staff satisfaction; built strong relationships with customers and maintained a clean, organized cafe.

Assistant Digital Content Developer / Digital Content Developer (Starbucks) at Starbucks Coffee

January 1, 2024 - November 10, 2025

Created and curated engaging content, including images, videos, and blog posts, to drive interactions and increase followers; used AI software to develop and enhance projects; edited and proofread social media content to maintain high-quality standards and brand consistency; cleaned and maintained audio-visual equipment; collaborated with co-hosts and guests to develop compelling, informative, and entertaining content.