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I am an experienced Web Specialist with a strong background in higher education. I have demonstrated expertise in market research, employee training, customer experience, organizational development, project management, budgeting, procurement, and website building. I hold a Master of Science in Technology Training and Development from Eastern Illinois University and have a solid foundation in both technical and communication skills. Throughout my career, I have managed projects end-to-end, developed and maintained websites, provided IT technical and administrative support, and trained clients on web and social media management. I'm passionate about combining my technical skills with my ability to deliver engaging, organized, and efficient solutions that empower clients and organizations to succeed in their digital strategies.…I am an experienced Web Specialist with a strong background in higher education. I have demonstrated expertise in market research, employee training, customer experience, organizational development, project management, budgeting, procurement, and website building. I hold a Master of Science in Technology Training and Development from Eastern Illinois University and have a solid foundation in both technical and communication skills. Throughout my career, I have managed projects end-to-end, developed and maintained websites, provided IT technical and administrative support, and trained clients on web and social media management. I'm passionate about combining my technical skills with my ability to deliver engaging, organized, and efficient solutions that empower clients and organizations to succeed in their digital strategies.

Tracy Hall

Web Developer, Project Manager, Online Trainer, +2

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I am an experienced Web Specialist with a strong background in higher education. I have demonstrated expertise in market research, employee training, customer experience, organizational development, project management, budgeting, procurement, and website building. I hold a Master of Science in Technology Training and Development from Eastern Illinois University and have a solid foundation in both technical and communication skills. Throughout my career, I have managed projects end-to-end, developed and maintained websites, provided IT technical and administrative support, and trained clients on web and social media management. I'm passionate about combining my technical skills with my ability to deliver engaging, organized, and efficient solutions that empower clients and organizations to succeed in their digital strategies.…I am an experienced Web Specialist with a strong background in higher education. I have demonstrated expertise in market research, employee training, customer experience, organizational development, project management, budgeting, procurement, and website building. I hold a Master of Science in Technology Training and Development from Eastern Illinois University and have a solid foundation in both technical and communication skills. Throughout my career, I have managed projects end-to-end, developed and maintained websites, provided IT technical and administrative support, and trained clients on web and social media management. I'm passionate about combining my technical skills with my ability to deliver engaging, organized, and efficient solutions that empower clients and organizations to succeed in their digital strategies.

Available to hire

I am an experienced Web Specialist with a strong background in higher education. I have demonstrated expertise in market research, employee training, customer experience, organizational development, project management, budgeting, procurement, and website building. I hold a Master of Science in Technology Training and Development from Eastern Illinois University and have a solid foundation in both technical and communication skills.

Throughout my career, I have managed projects end-to-end, developed and maintained websites, provided IT technical and administrative support, and trained clients on web and social media management. I’m passionate about combining my technical skills with my ability to deliver engaging, organized, and efficient solutions that empower clients and organizations to succeed in their digital strategies.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Instructor, Digital Media Project Management at Eastern Illinois University

December 31, 2024 - August 28, 2025

Prepared lessons, instructed students, and graded papers and assignments in Digital Media Project Management course.

IT Technical Support and Administrative Support at Eastern Illinois University

January 1, 2016 - Present

Built and maintained university websites, ran administrative operations for Marketing Director and Vice-President of Enrollment Management. Developed training guides and videos, conducted training sessions, wrote web standards guide. Provided comprehensive administrative support including budget oversight, human resources, purchasing, and event management. Achieved an average of 25% budget savings annually.

Project Manager at Eastern Illinois University

December 31, 2016 - August 28, 2025

Developed, recommended, and implemented project management procedures for creating and maintaining timely delivery of all projects. Prepared and executed bids for print materials, handled budget monitoring, staff updates, ordering necessary supplies, and maintaining a balanced budget.

Owner at The Stitching Studio

December 31, 2018 - August 28, 2025

Owned and operated an alterations and custom sewing shop. Conceptualized and developed original textile patterns, managed all financial processes including taxes and paperwork, and increased sales through exceptional customer service and appealing product displays at vendor fairs.

One to One Teaching Assistant at Humboldt Treatment and Learning Center

May 31, 2007 - August 28, 2025

Provided individualized support to students with behavioral and learning disabilities. Created lessons and collaborated on Individualized Education Plans, created training for paraprofessionals, managed logistics and safety, and monitored student progress.

Traveling Key, Floor Sets at Bath and Body Works

August 31, 2006 - August 28, 2025

Traveled to district stores to cover management needs during understaffing. Oversaw employee customer service goals, assisted with seasonal store decor changes, handled store opening and closing, financial record conciliation, and trained new employees.

Front of House Key, Bartender, Wait Staff at Outback Steakhouse

August 31, 2000 - August 28, 2025

Managed front of restaurant during key employee nights ensuring wait times, table turns, and customer service quality. Oversaw employee goals, optimized restaurant profit, maintained bar inventory, prepared beverages, enforced liquor laws, and participated in grand opening.

Assistant Manager at Maurices

December 31, 2000 - August 28, 2025

Trained new employees, managed sales and floor sets, handled transactions and banking, inventory, and loss prevention.

Sales Associate at Maurices

December 30, 1991 - August 27, 2025

Handled customer sales, changed floor sets, assisted customers, and conducted transactions responsibly.

Freelance Web Designer at Stinky Designs, LLC

July 16, 2024 - Present

Manage project from start to finish. Client intake, design site, present initial layout, prepare price lists, quotes and contracts. Perform updates to design, launch site. Train client on how to update, manage social media.