I am an emerging UX/UI designer with a strong foundation in customer service and administrative support. Recently certified in the foundations of User Experience Design and Digital Marketing, I have also completed hands-on UX training as a team project manager to deepen my practical skills. I am highly adaptable and have a proven ability to collaborate across departments to create smooth, human-centered experiences. Throughout my career, I have taken on roles that allow me to blend customer service expertise with design principles. My experience managing production workflows and client presentations has strengthened my ability to lead teams and deliver client-focused design solutions. I am passionate about applying my UX/UI knowledge to solve real-world problems and continually improve through mentorship and hands-on projects.

Manchadi Ledwaba

I am an emerging UX/UI designer with a strong foundation in customer service and administrative support. Recently certified in the foundations of User Experience Design and Digital Marketing, I have also completed hands-on UX training as a team project manager to deepen my practical skills. I am highly adaptable and have a proven ability to collaborate across departments to create smooth, human-centered experiences. Throughout my career, I have taken on roles that allow me to blend customer service expertise with design principles. My experience managing production workflows and client presentations has strengthened my ability to lead teams and deliver client-focused design solutions. I am passionate about applying my UX/UI knowledge to solve real-world problems and continually improve through mentorship and hands-on projects.

Available to hire

I am an emerging UX/UI designer with a strong foundation in customer service and administrative support. Recently certified in the foundations of User Experience Design and Digital Marketing, I have also completed hands-on UX training as a team project manager to deepen my practical skills. I am highly adaptable and have a proven ability to collaborate across departments to create smooth, human-centered experiences.

Throughout my career, I have taken on roles that allow me to blend customer service expertise with design principles. My experience managing production workflows and client presentations has strengthened my ability to lead teams and deliver client-focused design solutions. I am passionate about applying my UX/UI knowledge to solve real-world problems and continually improve through mentorship and hands-on projects.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

UX/UI Designer Trainee at She Can Do
July 1, 2025 - August 27, 2025
Participated in a hands-on UX design training program focused on real-world client projects, research, and collaboration. Led production workflows as team project manager by assigning tasks and preparing client presentations to keep the team aligned and efficient. Attended monthly mentorship sessions to apply feedback and guidance to continuously improve design skills and collaboration. Mapped customer journeys, user flows, and wireframes for real UX projects in a team setting, contributing to client deliverables and refining user-centered design practices.
Volunteer Assistant at UXSA Johannesburg (Annual Conference & Workshop)
April 1, 2025 - August 27, 2025
Re-invited after successfully assisting with the 2024 UXSA conference, demonstrating reliability and value to the team. Prepared conference seating and equipment ensuring smooth setup. Supported guest speakers and panelists facilitating seamless session flow. Managed refreshments distribution contributing to a positive attendee experience. Coordinated with venue and catering staff ensuring timely service delivery.
Customer Service at Rubicon Solar
May 1, 2023 - August 27, 2025
Provided frontline support across admin and customer service functions, helping maintain a positive and efficient service experience. Delivered reception support and responded to inquiries efficiently, helping ensure clients received timely and helpful assistance. Collaborated with cross-functional teams including management, operations, sales, and engineering to address customer needs. Provided product/service information supporting accurate communication and follow-ups.

Education

Google UX Design Certificate at Coursera
January 1, 2024 - January 1, 2024
N6 Chemical Engineering at Damelin
January 1, 2016 - January 1, 2021

Qualifications

Google UX Design Professional Certificate
January 1, 2024 - August 27, 2025
Digify Pro Digital Marketing Foundations Certificate
January 11, 2030 - August 27, 2025

Industry Experience

Professional Services, Education, Software & Internet