I am an AI & Automation Engineer based in Paris with extensive experience in designing, deploying, and iterating AI-driven systems and workflow automations across diverse sectors such as e-commerce, travel, media, and healthcare. I specialize in building scalable automations and implementing cutting-edge technologies like LLM, semantic retrieval, and RAG pipelines to dramatically improve operational efficiency and search accuracy. I take pride in delivering end-to-end consulting services that ensure smooth adoption of AI tools aligned with business goals. Passionate about innovation, I have also developed several personal AI projects aimed at streamlining call center operations, media workflows, alternative medicine search, and multi-channel e-commerce management.

Jihad Chekali

I am an AI & Automation Engineer based in Paris with extensive experience in designing, deploying, and iterating AI-driven systems and workflow automations across diverse sectors such as e-commerce, travel, media, and healthcare. I specialize in building scalable automations and implementing cutting-edge technologies like LLM, semantic retrieval, and RAG pipelines to dramatically improve operational efficiency and search accuracy. I take pride in delivering end-to-end consulting services that ensure smooth adoption of AI tools aligned with business goals. Passionate about innovation, I have also developed several personal AI projects aimed at streamlining call center operations, media workflows, alternative medicine search, and multi-channel e-commerce management.

Available to hire

I am an AI & Automation Engineer based in Paris with extensive experience in designing, deploying, and iterating AI-driven systems and workflow automations across diverse sectors such as e-commerce, travel, media, and healthcare. I specialize in building scalable automations and implementing cutting-edge technologies like LLM, semantic retrieval, and RAG pipelines to dramatically improve operational efficiency and search accuracy.

I take pride in delivering end-to-end consulting services that ensure smooth adoption of AI tools aligned with business goals. Passionate about innovation, I have also developed several personal AI projects aimed at streamlining call center operations, media workflows, alternative medicine search, and multi-channel e-commerce management.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

French
Fluent
English
Fluent
Arabic
Advanced

Work Experience

AI & Automation Specialist / Consultant at Next Step Digital PTE. LTD.
January 1, 2024 - Present
Provide AI and automation consulting services across e-commerce, travel, media, and healthcare. Designed and deployed 40+ AI agents for support, document automation, and media workflows using OpenAI API and semantic retrieval systems (FAISS/Pinecone). Built scalable automation handling 20,000+ tasks monthly including quoting, invoicing, CRM updates, and reporting. Implemented RAG pipelines delivering three times better search accuracy compared to keyword-based searches. Automated multi-step processes across CRMs, marketplaces, and communications, reducing manual workload by up to 75%. Delivered full-cycle consulting from requirements gathering to technical implementation ensuring business-aligned AI tool adoption.
Chief Technology Officer / Head of Digital at Segotec Maintenance
November 1, 2023 - August 27, 2025
Built automation frameworks for quoting, invoicing, contract generation, and reporting that significantly cut manual workloads. Developed a custom ERP backend using PHP and JavaScript including modules for contracts, invoicing, service requests, and client management. Automated client acquisition funnel via website forms, auto-quotes, and proposal builder, reducing sales cycle by 60%. Designed, developed, and launched the company website to facilitate B2B/B2C contract requests.

Education

Master of Finance at Université Paris II Panthéon-ASSAS
September 1, 2013 - June 1, 2015
Master's Degree / MSc in Management at EDHEC Business School
September 4, 2015 - December 31, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Media & Entertainment, Healthcare, Software & Internet, Financial Services, Real Estate & Construction