Pau la Medina
I am a marketing and customer experience specialist with 2 years of experience managing national and international clients, designing personalized experiences and accompanying them throughout the entire process.
About
I am a marketing and customer experience specialist with 2 years of experience managing national and international clients, designing personalized experiences and accompanying them throughout the entire process. I am an expert in direct customer service, organizing visits, selecting corporate gifts, and optimizing the customer journey. Additionally, I complement my profile with social media management and digital marketing to strengthen brand communication and visibility.
Currently, I work at My Blue Bricks, a real estate company, where I communicate directly with international clients in English, accompany them through the purchasing process, and design tailored customer journeys to ensure unique and satisfying experiences. I also plan and coordinate activities to improve international clients’ experience and manage digital marketing and social media to increase the brand’s visibility.
- 6 years' experience
- Joined August 2025
Skills· 10
Languages
- Spanish; CastilianFluent
- EnglishAdvanced
Industry experience
- Real Estate & Construction
- Professional Services
- Retail
- Media & Entertainment
- Travel & Hospitality
Work experience· 4 roles
Handled direct communication with international clients in English, accompanying them throughout the purchase process. Organized visits to properties offering personalized and close attention. Designed and optimized the customer journey to guarantee unique and satisfying experiences. Planned and coordinated activities to improve international client experience. Created proposals and digital content adapted to each client’s needs. Managed digital marketing and social media to reinforce brand visibility.
Coordinated events and created corporate presentations. Managed social media content. Developed newsletters using Mailchimp.
Handled direct communication with clients and investors via email, in-person, and phone. Organized and designed personalized welcome packages and experiences. Supported creation of social media content and brand communication. Planned publications and prepared campaign reports. Managed collaborations with local restaurants and businesses.
Education
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