I am a results-driven Data Analyst with over 5 years of experience transforming complex data into actionable insights to support strategic decision-making. I specialize in data visualization, statistical analysis, and building automated dashboards using tools like SQL, Python, Power BI, SSRS, and Excel. With a strong foundation in data integrity, reporting, and cross-functional collaboration, I help organizations identify trends, optimize operations, and drive measurable business outcomes. Throughout my career, I've developed and optimized ETL pipelines, designed data models, and created interactive dashboards that provide valuable business intelligence. I thrive in collaborative environments and enjoy working with cross-functional teams to ensure data accuracy and usability, ultimately enabling strategic decisions and operational improvements.

JEANNE UWIMPUHWE

I am a results-driven Data Analyst with over 5 years of experience transforming complex data into actionable insights to support strategic decision-making. I specialize in data visualization, statistical analysis, and building automated dashboards using tools like SQL, Python, Power BI, SSRS, and Excel. With a strong foundation in data integrity, reporting, and cross-functional collaboration, I help organizations identify trends, optimize operations, and drive measurable business outcomes. Throughout my career, I've developed and optimized ETL pipelines, designed data models, and created interactive dashboards that provide valuable business intelligence. I thrive in collaborative environments and enjoy working with cross-functional teams to ensure data accuracy and usability, ultimately enabling strategic decisions and operational improvements.

Available to hire

I am a results-driven Data Analyst with over 5 years of experience transforming complex data into actionable insights to support strategic decision-making. I specialize in data visualization, statistical analysis, and building automated dashboards using tools like SQL, Python, Power BI, SSRS, and Excel. With a strong foundation in data integrity, reporting, and cross-functional collaboration, I help organizations identify trends, optimize operations, and drive measurable business outcomes.

Throughout my career, I’ve developed and optimized ETL pipelines, designed data models, and created interactive dashboards that provide valuable business intelligence. I thrive in collaborative environments and enjoy working with cross-functional teams to ensure data accuracy and usability, ultimately enabling strategic decisions and operational improvements.

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Work Experience

Power BI & ETL Developer | Data Analyst at Gold Financial Services
January 1, 2024 - Present
Led the development of end-to-end ETL pipelines and centralized reporting solutions consolidating mortgage data from multiple sources, doubling data accuracy and availability. Delivered solutions using Agile methodology across two releases, increasing stakeholder satisfaction by 25%. Designed a staging database and operational data store (ODS) with SQL Server for scalable reporting. Built a dimensional star schema supporting advanced analysis and faster queries. Developed interactive Power BI dashboards with drill-throughs and filters for loan tracking and trends. Automated reporting and optimized ETL pipelines reducing manual processing by over 12 hours weekly. Collaborated with loan officers and finance teams to validate data and improve reports for better operational decisions.
Strategy Analyst | Data Analyst at Acer America
December 31, 2023 - August 28, 2025
Designed Power BI dashboards and ETL pipelines tracking IT system performance globally, reducing downtime by 17% and improving incident detection by 80%. Conducted root cause analysis on system failures using Splunk and NetFlow, resolving issues and improving service continuity by 22%. Performed system audits and compliance reviews reducing audit findings by 30%. Partnered with cybersecurity teams to deploy endpoint detection and response (EDR) solutions on 1000+ devices, enhancing organizational security. Streamlined reporting workflows using Power BI Service and Power Automate, automating data refresh and saving over 12 hours per week.
Airline Operations | Data Analyst at Kenya Airways (KQ)
June 30, 2021 - August 28, 2025
Designed and deployed interactive dashboards to visualize flight efficiency, on-time performance, and customer satisfaction enabling operational decisions. Built ETL pipelines integrating ticketing, flight logs, and customer feedback, cutting report preparation time by 30%. Automated recurring reports with Excel macros saving 15+ hours weekly and improving data delivery. Conducted root cause analysis on delays and complaints, resulting in improved service quality. Supported revenue optimization with data visualizations enhancing route planning and pricing strategy. Optimized SQL queries and data models reducing report delivery time by 25%. Created performance scorecards tracking key operational staff metrics, improving accountability and efficiency.
Power BI & ETL Developer | Data Analyst at Gold Financial Services
January 1, 2024 - Present
Led development of end-to-end ETL pipelines and a centralized reporting solution consolidating mortgage data from various sources, improving data accuracy and availability by 100%. Delivered the solution using Agile methodology with two releases and 10 stories, increasing stakeholder satisfaction by 25%. Designed a staging database and operational data store using SQL Server and built a dimensional star schema for scalable reporting. Developed interactive Power BI dashboards tracking loan and borrower metrics to enable actionable insights. Automated reporting and optimized ETL pipelines to reduce manual processing by 12+ hours per week. Collaborated with cross-functional teams to validate dashboards and improve operational decisions.
Strategy Analyst | Data Analyst at Acer America
December 1, 2023 - August 28, 2025
Designed Power BI dashboards and ETL pipelines using SQL, SSIS, and Power Query to monitor IT system performance globally, reducing downtime by 17% and improving incident detection by 80%. Conducted root cause analysis on critical system failures with Splunk and NetFlow, enhancing service continuity by 22%. Performed system audits and user access reviews to ensure NIST compliance, reducing audit findings by 30%. Partnered with cybersecurity teams to implement endpoint detection and response across 1,000+ devices. Streamlined reporting workflows with Power BI Service and Power Automate, saving over 12 hours per week in manual reporting.
Airline Operations | Data Analyst at Kenya Airways (KQ)
June 1, 2021 - August 28, 2025
Designed and deployed interactive dashboards in Excel, Power BI, and SSRS to visualize flight efficiency and customer satisfaction, enabling operational decisions. Built ETL pipelines integrating ticketing, flight logs, and feedback data, reducing report prep time by 30%. Automated recurring reports with Excel macros, saving 15+ hours per week. Performed root cause analysis on delays and complaints, improving service quality. Supported revenue optimization with data visualizations and profitability analysis. Optimized SQL queries and data models to reduce report delivery time by 25%. Created performance scorecards increasing staff accountability and efficiency.

Education

Bachelor of Travel and Tourism Management at Rwanda Tourism University College (RTUC)
January 1, 2014 - August 28, 2025
Bachelor of Travel and Tourism Management at Rwanda Tourism University College (RTUC)
January 1, 2014 - August 28, 2025

Qualifications

Microsoft Certified: Data Analyst Associate
January 11, 2030 - August 28, 2025
Power BI Developer – Advanced
January 11, 2030 - August 28, 2025
Data Analytics
January 11, 2030 - August 28, 2025
Microsoft Certified: Data Analyst Associate
January 11, 2030 - August 28, 2025
Power BI Developer – Advanced
January 11, 2030 - August 28, 2025
Data Analytics
January 11, 2030 - August 28, 2025

Industry Experience

Financial Services, Transportation & Logistics, Computers & Electronics, Travel & Hospitality