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I am a dynamic and highly motivated professional transitioning from the food and beverage industry to content creation. With extensive experience in hospitality and customer service, I bring a creative and engaging approach to content creation. I am passionate about connecting with diverse audiences, crafting compelling narratives, and producing visually captivating media. I specialize in managing social media platforms, curating original content, and developing personal brands. Eager to leverage my passion for creativity and communication, I aim to build meaningful content and foster engagement across digital platforms.…I am a dynamic and highly motivated professional transitioning from the food and beverage industry to content creation. With extensive experience in hospitality and customer service, I bring a creative and engaging approach to content creation. I am passionate about connecting with diverse audiences, crafting compelling narratives, and producing visually captivating media. I specialize in managing social media platforms, curating original content, and developing personal brands. Eager to leverage my passion for creativity and communication, I aim to build meaningful content and foster engagement across digital platforms.

Mark Batista

Content Creator, Social Media Manager, Brand Strategist, +2

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I am a dynamic and highly motivated professional transitioning from the food and beverage industry to content creation. With extensive experience in hospitality and customer service, I bring a creative and engaging approach to content creation. I am passionate about connecting with diverse audiences, crafting compelling narratives, and producing visually captivating media. I specialize in managing social media platforms, curating original content, and developing personal brands. Eager to leverage my passion for creativity and communication, I aim to build meaningful content and foster engagement across digital platforms.…I am a dynamic and highly motivated professional transitioning from the food and beverage industry to content creation. With extensive experience in hospitality and customer service, I bring a creative and engaging approach to content creation. I am passionate about connecting with diverse audiences, crafting compelling narratives, and producing visually captivating media. I specialize in managing social media platforms, curating original content, and developing personal brands. Eager to leverage my passion for creativity and communication, I aim to build meaningful content and foster engagement across digital platforms.

Available to hire

I am a dynamic and highly motivated professional transitioning from the food and beverage industry to content creation. With extensive experience in hospitality and customer service, I bring a creative and engaging approach to content creation. I am passionate about connecting with diverse audiences, crafting compelling narratives, and producing visually captivating media.

I specialize in managing social media platforms, curating original content, and developing personal brands. Eager to leverage my passion for creativity and communication, I aim to build meaningful content and foster engagement across digital platforms.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Content Creator, Sports/Travel at YouTube/TikTok/Instagram

January 1, 2025 - Present

Created, edited, and published engaging multimedia content (video, graphic) focused on Toronto-based sports teams such as Maple Leafs, Raptors, Blue Jays, and TFC across platforms including YouTube, Instagram, TikTok, and Twitter/X. Developed and maintained a consistent brand voice and content strategy tailored to Toronto sports fans resulting in a 3.9% engagement rate. Produced timely game previews, recaps, commentary, and analysis using SEO best practices and trending topics. Monitored performance metrics to optimize content and improve overall channel performance.

Brand Ambassador at Triips Toronto

February 1, 2025 - Present

Promoted affordable flight search services and exclusive travel deals through social media and personal network. Generated new leads via referrals, social media content sharing, and engaging with travelers interested in affordable flights. Created and shared content on Instagram and TikTok to drive traffic and encourage sign-ups. Used tools to track conversions and performance metrics ensuring goals and sales targets were met.

Event Bartender (Seasonal) at Aptitude Catering Agency

December 31, 2024 - August 28, 2025

Prepared and served beverages including mixology following established recipes and presentation standards. Delivered exceptional customer service by taking drink orders and engaging with guests. Monitored guest consumption and provided safe drinking alternatives. Assisted with event setup and breakdown including bar area organization.

Bartender/Server at The Owl: A Firkin Pub

June 30, 2024 - August 28, 2025

Prepared alcoholic and non-alcoholic beverages for patrons. Completed opening and closing inventory counts, weighed liquor and wine bottles, maintained cleanliness and organization of the bar. Verified customer IDs and regulated serving to ensure compliance with legal drinking age and safe consumption. Restocked bar inventory to maintain service efficiency.

Food & Beverage Supervisor at Granite Private Golf Club

June 30, 2022 - August 28, 2025

Led a team of 20-25 servers and 6-10 kitchen staff in collaboration with clubhouse manager and head chef to ensure high-quality food and service. Managed POS system (NorthStar) including creating menu item buttons and modifiers. Scheduled staff according to tournament/event needs. Ordered all beverages from various vendors including Coca-Cola, PepsiCo, Beer Store, and LCBO.

On-Course Lead Supervisor at Angus Glen Golf Club

October 31, 2021 - August 28, 2025

Briefed employees on daily duties and procedures. Managed ordering of non-alcoholic products from Coca-Cola for all departments. Created weekly schedules for 18 employees with varying availabilities. Ensured cash-out procedures were correctly followed and resolved related issues.

Banquet/Restaurant Supervisor at Angus Glen Golf Club

October 31, 2020 - August 28, 2025

Coordinated teams of 5-15 employees for event execution. Handled guest concerns promptly and professionally. Responsible for accurate billing and cash-out procedures for functions ranging $500 to $3,000. Completed daily alcohol inventory management.