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I am a UX designer specializing in AI co-agents and crypto fraud detection tools, passionate about creating innovative solutions that simplify complex systems with clarity and usability. My experience spans from redesigning productivity features at Microsoft to optimizing crypto wallet dashboards and enhancing fraud detection at Binance, always aligning user insights with business goals. I hold a Master's in Human-Computer Interaction from UC Santa Cruz and a Bachelor's in Information Management from Taiwan. With a strong foundation in user research, design leadership, and prototyping, I strive to deliver user-centered digital experiences that improve efficiency and engagement.…I am a UX designer specializing in AI co-agents and crypto fraud detection tools, passionate about creating innovative solutions that simplify complex systems with clarity and usability. My experience spans from redesigning productivity features at Microsoft to optimizing crypto wallet dashboards and enhancing fraud detection at Binance, always aligning user insights with business goals. I hold a Master's in Human-Computer Interaction from UC Santa Cruz and a Bachelor's in Information Management from Taiwan. With a strong foundation in user research, design leadership, and prototyping, I strive to deliver user-centered digital experiences that improve efficiency and engagement.

Karina Su

UX Designer, Product Designer, Graphic Designer, +2

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I am a UX designer specializing in AI co-agents and crypto fraud detection tools, passionate about creating innovative solutions that simplify complex systems with clarity and usability. My experience spans from redesigning productivity features at Microsoft to optimizing crypto wallet dashboards and enhancing fraud detection at Binance, always aligning user insights with business goals. I hold a Master's in Human-Computer Interaction from UC Santa Cruz and a Bachelor's in Information Management from Taiwan. With a strong foundation in user research, design leadership, and prototyping, I strive to deliver user-centered digital experiences that improve efficiency and engagement.…I am a UX designer specializing in AI co-agents and crypto fraud detection tools, passionate about creating innovative solutions that simplify complex systems with clarity and usability. My experience spans from redesigning productivity features at Microsoft to optimizing crypto wallet dashboards and enhancing fraud detection at Binance, always aligning user insights with business goals. I hold a Master's in Human-Computer Interaction from UC Santa Cruz and a Bachelor's in Information Management from Taiwan. With a strong foundation in user research, design leadership, and prototyping, I strive to deliver user-centered digital experiences that improve efficiency and engagement.

Available to hire

I am a UX designer specializing in AI co-agents and crypto fraud detection tools, passionate about creating innovative solutions that simplify complex systems with clarity and usability. My experience spans from redesigning productivity features at Microsoft to optimizing crypto wallet dashboards and enhancing fraud detection at Binance, always aligning user insights with business goals.

I hold a Master’s in Human-Computer Interaction from UC Santa Cruz and a Bachelor’s in Information Management from Taiwan. With a strong foundation in user research, design leadership, and prototyping, I strive to deliver user-centered digital experiences that improve efficiency and engagement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

UX Designer at Microsoft UCSC Capstone

December 1, 2024 - August 29, 2025

Achieved a 90% NPS score for the AI Co-Agent feature in Word by summarizing user documents based on feedback from 20 Microsoft innovation team users. Redesigned the feature to improve communication and collaboration, worked closely with senior designers and the UXR lead. Conducted user interviews, created user journey maps, and developed high-fidelity prototypes to better align with user needs and enhance efficiency.

UX Designer at Freelance

September 1, 2023 - August 29, 2025

Collaborated remotely with clients in the crypto and AI sectors such as Jobscan, MEXC, and Gate to redesign wallet dashboards, optimize investment features, and develop an AI-powered resume builder. Increased subscriber acquisition by 15% by streamlining LinkedIn optimization flows. Led creation of an illustration component and design system to maintain brand consistency.

UX Designer at Binance

March 1, 2022 - August 29, 2025

Designed an interactive data visualization tool that doubled daily task completion rates for 25 internal risk analysts, enabling each analyst to inspect more suspicious money cases daily. Collaborated with project managers, designers, and developers to define features, conduct user research, and iterate on prototypes aligning designs with business goals.

UX Designer at Government of Singapore

June 1, 2021 - August 29, 2025

Developed pension websites for 4 million users alongside a design team, revamping information architecture for improved usability on desktop and mobile. Redesigned workflows and information architecture to double efficiency of the tax submission process for 150,000 companies.

UX Designer at Grab

May 1, 2019 - August 29, 2025

Designed Grab’s merchant app supporting 12,000 users across Southeast Asia with multi-language localization. Increased merchants’ daily orders by 50% during campaigns by designing campaign module interfaces and menu updates. Led end-to-end design within the merchant app.