I am a proactive and customer-focused Customer Service Representative with over two years of experience in delivering exceptional support through live chat, email, and phone support. I take pride in my ability to resolve customer inquiries efficiently and enhance their satisfaction. My attention to detail and commitment to professionalism allow me to create positive experiences for customers in remote work environments. With a strong background in managing orders and maintaining accurate customer information, I strive to improve workflow efficiency while reducing errors. I believe that empathy and active listening are key to building trusting relationships with customers, and I am dedicated to helping them find resolutions to their inquiries for an overall better experience.

AMARA GLORIA OBIAGELI

I am a proactive and customer-focused Customer Service Representative with over two years of experience in delivering exceptional support through live chat, email, and phone support. I take pride in my ability to resolve customer inquiries efficiently and enhance their satisfaction. My attention to detail and commitment to professionalism allow me to create positive experiences for customers in remote work environments. With a strong background in managing orders and maintaining accurate customer information, I strive to improve workflow efficiency while reducing errors. I believe that empathy and active listening are key to building trusting relationships with customers, and I am dedicated to helping them find resolutions to their inquiries for an overall better experience.

Available to hire

I am a proactive and customer-focused Customer Service Representative with over two years of experience in delivering exceptional support through live chat, email, and phone support. I take pride in my ability to resolve customer inquiries efficiently and enhance their satisfaction. My attention to detail and commitment to professionalism allow me to create positive experiences for customers in remote work environments.

With a strong background in managing orders and maintaining accurate customer information, I strive to improve workflow efficiency while reducing errors. I believe that empathy and active listening are key to building trusting relationships with customers, and I am dedicated to helping them find resolutions to their inquiries for an overall better experience.

See more

Work Experience

Customer Service Assistant at Xena Beauty Collection
January 1, 2023 - November 2, 2025
Responsible for responding to customer inquiries via chat, email, and phone, significantly improving response accuracy and handling orders, modifications, and refunds efficiently. Collaborated with team members to enhance workflow efficiency and applied problem-solving skills to maintain positive customer experiences.
Data Entry & Support Intern at Jezco Oil & Gas
January 1, 2023 - January 1, 2023
Performed high-volume data entry and supported the customer service team in managing chat queues and ticket resolutions efficiently. Monitored customer feedback to recommend service improvements and maintained service quality by following company policies.

Education

B.Sc. Business Education at Federal College of Education (T) Umunze
January 1, 2014 - January 1, 2017

Qualifications

Microsoft Office & Google Workspace Productivity Tools
January 11, 2030 - November 2, 2025
Technical Support Fundamentals
January 1, 2022 - November 2, 2025
Foster Online Customer Relationships
January 11, 2030 - November 2, 2025
IT Skills & Virtual Assistant
January 11, 2030 - November 2, 2025
Customer Service Excellence
January 11, 2030 - November 2, 2025

Industry Experience

Professional Services, Consumer Goods, Retail

Hire a Social Media Freelancer

We have the best social media freelancer experts on Twine. Hire a social media freelancer in Awka today.