Hi there! I'm Gesiah, a bilingual customer service professional and graphic designer with a passion for creative solutions and excellent client communication. I have experience in client communication, problem-solving, and delivering seamless customer interactions using various CRM tools. I’m highly skilled in remote collaboration and multimedia design, working comfortably within US and Canadian time zones. I enjoy leading design workshops and volunteering in community roles where I tutor non-native English speakers, manage social media, and organize events. I am a proactive team player who thrives in dynamic environments and is always eager to contribute with an energetic and adaptive approach.

Gesiah Leyva Gonzalez

Hi there! I'm Gesiah, a bilingual customer service professional and graphic designer with a passion for creative solutions and excellent client communication. I have experience in client communication, problem-solving, and delivering seamless customer interactions using various CRM tools. I’m highly skilled in remote collaboration and multimedia design, working comfortably within US and Canadian time zones. I enjoy leading design workshops and volunteering in community roles where I tutor non-native English speakers, manage social media, and organize events. I am a proactive team player who thrives in dynamic environments and is always eager to contribute with an energetic and adaptive approach.

Available to hire

Hi there! I’m Gesiah, a bilingual customer service professional and graphic designer with a passion for creative solutions and excellent client communication. I have experience in client communication, problem-solving, and delivering seamless customer interactions using various CRM tools. I’m highly skilled in remote collaboration and multimedia design, working comfortably within US and Canadian time zones.

I enjoy leading design workshops and volunteering in community roles where I tutor non-native English speakers, manage social media, and organize events. I am a proactive team player who thrives in dynamic environments and is always eager to contribute with an energetic and adaptive approach.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Lead Graphic Designer at Genesis Corporation GMBHS Janiman S.A.S
August 1, 2025 - August 29, 2025
Designed marketing materials ensuring brand consistency, collaborated remotely with clients to refine visual communication strategies, managed project workflows and deadlines, consistently meeting deadlines and exceeding client expectations.
Workshop Lead at University of Lethbridge, Fine Arts Admissions Office
May 1, 2025 - August 29, 2025
Guided students in design workshops increasing engagement by 30%, collaborated with other leads to manage groups of over 25 participants, and provided technical support and feedback on creative projects.
Customer Service & Design Volunteer at Art Society, New Media Club, ASL Society (University of Lethbridge)
May 1, 2025 - August 29, 2025
Managed social media by responding to inquiries and designing promotional content, organized events resolving attendee issues, and tutored non-native English speakers as an English Language Partner.
Lead Graphic Designer at Genesis Corporation GMBHS Janiman S.A.S
August 31, 2025 - August 29, 2025
Designed marketing materials ensuring brand consistency and collaborated with clients to refine visual communication strategies. Managed deadlines and project workflows in a remote-friendly environment, consistently meeting deadlines and exceeding client expectations.
Workshop Lead at University of Lethbridge, Fine Arts Admissions Office
May 31, 2025 - August 29, 2025
Guided students in design workshops, improving engagement by 30%. Collaborated with other workshop leads to organize and manage groups of over 25 participants, providing technical support and feedback on creative projects.
Customer Service & Design Volunteer at Art Society, New Media Club, ASL Society (University of Lethbridge)
May 31, 2025 - August 29, 2025
Managed social media, responded to inquiries, and designed promotional content. Organized events by coordinating logistics and resolving attendee issues. Tutored non-native English speakers as an English Language Partner, improving their communication skills.

Education

BFA in New Media (Graphic Design and Video Editing) at University of Lethbridge
September 1, 2020 - August 29, 2025
BFA in New Media (Graphic Design and Video Editing) at University of Lethbridge
September 1, 2020 - August 29, 2025

Qualifications

Certificate on Brain Development
November 1, 2022 - August 29, 2025
Certificate on Brain Development by the Alberta Family Wellness Initiative
November 1, 2022 - August 29, 2025

Industry Experience

Education, Media & Entertainment, Non-Profit Organization, Professional Services

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