I am a multifaceted professional with over 10 years of experience spanning retail sales, team leadership, client service, and financial operations. My career uniquely blends analytical rigor from finance and compliance with creative instincts as a performing hip-hop artist and spoken word poet. As the founder of F.L.O.W.S. LLC, I lead entrepreneurial efforts to produce and promote open mic events that spotlight emerging talent within my community. I am eager to leverage this unique intersection of business acumen, creativity, and financial discipline to grow in a new career path. Passionate about both the arts and business aspects of entertainment, I have honed a diverse skill set including budgeting, event planning, brand development, strategic communication, and client relations. I enjoy engaging with people, whether coaching a sales team or curating artistic talents, always emphasizing a collaborative and dynamic approach. My goal is to continue merging creativity with operational excellence to deliver impactful experiences and meaningful professional growth.

Rassan A. Hicks

I am a multifaceted professional with over 10 years of experience spanning retail sales, team leadership, client service, and financial operations. My career uniquely blends analytical rigor from finance and compliance with creative instincts as a performing hip-hop artist and spoken word poet. As the founder of F.L.O.W.S. LLC, I lead entrepreneurial efforts to produce and promote open mic events that spotlight emerging talent within my community. I am eager to leverage this unique intersection of business acumen, creativity, and financial discipline to grow in a new career path. Passionate about both the arts and business aspects of entertainment, I have honed a diverse skill set including budgeting, event planning, brand development, strategic communication, and client relations. I enjoy engaging with people, whether coaching a sales team or curating artistic talents, always emphasizing a collaborative and dynamic approach. My goal is to continue merging creativity with operational excellence to deliver impactful experiences and meaningful professional growth.

Available to hire

I am a multifaceted professional with over 10 years of experience spanning retail sales, team leadership, client service, and financial operations. My career uniquely blends analytical rigor from finance and compliance with creative instincts as a performing hip-hop artist and spoken word poet. As the founder of F.L.O.W.S. LLC, I lead entrepreneurial efforts to produce and promote open mic events that spotlight emerging talent within my community. I am eager to leverage this unique intersection of business acumen, creativity, and financial discipline to grow in a new career path.

Passionate about both the arts and business aspects of entertainment, I have honed a diverse skill set including budgeting, event planning, brand development, strategic communication, and client relations. I enjoy engaging with people, whether coaching a sales team or curating artistic talents, always emphasizing a collaborative and dynamic approach. My goal is to continue merging creativity with operational excellence to deliver impactful experiences and meaningful professional growth.

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Work Experience

Home Furnishing Consultant at Baer’s Furniture
January 1, 2025 - Present
Provided personalized home furnishing consultations to customers based on style, space, and budget preferences. Maintained knowledge of furniture trends, materials, and design principles to assist clients' informed purchasing decisions. Delivered exceptional customer service to build long-term relationships. Utilized analytical matching of space and client preference for product consultations.
Store Lead at Men’s Wearhouse
December 31, 2024 - August 30, 2025
Managed daily financial transactions and supervised bank deposits totaling over $10,000 weekly. Developed training programs for new hires, boosting onboarding efficiency and sales productivity. Analyzed weekly sales performance against forecasts to identify gaps and recommend strategic adjustments.
Sales Representative at Verizon Wireless
August 31, 2023 - August 30, 2025
Assisted customers with technical equipment issues and account offers. Analyzed client accounts for promotions on devices, plans, and service changes. Maximized sales through product knowledge and upselling accessories.
Customer Account Manager at New Age Marketing
August 31, 2022 - August 30, 2025
Engaged prospective customers daily to convert into new clientele. Demonstrated strong data interpretation to align product offerings with customer profiles. Prepared reports on customer acquisition and retention with insights for improvement. Assisted customers with technological needs and issues.
Assistant Manager at Men's Wearhouse
January 31, 2022 - August 30, 2025
Led clientele interviews to understand personal product needs. Managed cash flow through sales development, account receivables, and bank deposits. Trained new hires, supervised staff, and organized innovative sales strategies and service.
Founder / Event Producer at F.L.O.W.S. LLC
January 1, 2022 - Present
Launched and manage a creative platform hosting monthly open mics, live music, and poetry events featuring local talent. Oversee all business operations including budgeting, talent booking, marketing, and venue negotiation. Developed the 'Pour Decisions' and 'K.T.F.D.T.W' brands, cultivating a community of artists and attendees. Maintain financial records, manage event profit margins, and coordinate promotional campaigns on social media.
Sales Consultant at Men’s Wearhouse / Jos A. Bank
March 1, 2021 - August 30, 2025
Guided customers in selecting and coordinating professional attire for men based on individual needs and occasions. Coordinated inventory and ordering schedules to optimize supply usage and reduce delays. Maximized sales through product knowledge and leading teammates.

Education

Bachelor’s Degree - Criminal Justice at Florida A&M University - Tallahassee, FL
January 1, 2009 - January 1, 2013
Master’s Degree Candidate - Entertainment Business at Full Sail University – Orlando, FL
January 11, 2030 - August 30, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Financial Services