Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a dedicated individual with over 4 years of multidisciplinary experience in customer service and education. My professional journey has equipped me with strong communication, leadership, and time management skills, enabling me to effectively handle customer queries and support student learning. I have worked in various roles including freelance and temporary calling agent positions, secondary level teacher, and school coordinator. I am passionate about continuous learning and have completed several professional training workshops to enhance my skills in customer handling, communication, and leadership.…I am a dedicated individual with over 4 years of multidisciplinary experience in customer service and education. My professional journey has equipped me with strong communication, leadership, and time management skills, enabling me to effectively handle customer queries and support student learning. I have worked in various roles including freelance and temporary calling agent positions, secondary level teacher, and school coordinator. I am passionate about continuous learning and have completed several professional training workshops to enhance my skills in customer handling, communication, and leadership.

Ulita Umbr





I am a dedicated individual with over 4 years of multidisciplinary experience in customer service and education. My professional journey has equipped me with strong communication, leadership, and time management skills, enabling me to effectively handle customer queries and support student learning. I have worked in various roles including freelance and temporary calling agent positions, secondary level teacher, and school coordinator. I am passionate about continuous learning and have completed several professional training workshops to enhance my skills in customer handling, communication, and leadership.…I am a dedicated individual with over 4 years of multidisciplinary experience in customer service and education. My professional journey has equipped me with strong communication, leadership, and time management skills, enabling me to effectively handle customer queries and support student learning. I have worked in various roles including freelance and temporary calling agent positions, secondary level teacher, and school coordinator. I am passionate about continuous learning and have completed several professional training workshops to enhance my skills in customer handling, communication, and leadership.

Available to hire

I am a dedicated individual with over 4 years of multidisciplinary experience in customer service and education. My professional journey has equipped me with strong communication, leadership, and time management skills, enabling me to effectively handle customer queries and support student learning.

I have worked in various roles including freelance and temporary calling agent positions, secondary level teacher, and school coordinator. I am passionate about continuous learning and have completed several professional training workshops to enhance my skills in customer handling, communication, and leadership.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Urdu

Fluent

Work Experience

Customer Service Executive at Tansheet Al Mubashir Technology LLC

January 1, 2021 - Present

Worked as a freelance/temporary calling agent providing customer service and support. Responsible for answering calls, resolving customer queries, and ensuring customer satisfaction.

Calling Agent (Work From Home) at HUSPY

March 31, 2024 - August 31, 2025

Handled customer calls remotely, offering assistance and support on various customer service issues for a specified period.

O-Level Secondary Remedial Teacher at DelSol School, Karachi

October 1, 2020 - August 31, 2025

Assessed students, identified weaker areas, and helped them with assignments to improve their academic performance at the secondary level.

Secondary O-Level Teacher and Coordinator - Mathematics (7th to 9th Grade) at Foundation Public School, Karachi

November 1, 2014 - August 31, 2025

Taught mathematics and coordinated academic activities for secondary level students, enhancing their learning experience and supporting educational goals.